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TiVo Noob - Signal Strength / Tuning Adapter Issue

Discussion in 'TiVo Help Center' started by mjp5150, Sep 6, 2013.

  1. mjp5150

    mjp5150 New Member

    2
    0
    Sep 6, 2013
    Allen, TX
    I'm brand new to the Tivo world, and hooked up my Roamio Plus tonight. We are with Time Warner in Dallas, so I have the Motorola cable card and tuning adapter.

    The guided set-up for the Tivo went fine and pairing the cable card went smoothly when I called TWC's cable card line. The one hiccup that has come up is with the tuning adapter. The tech sent a couple hits to the TA which did not seem to help as the light is still blinking. The tech suggested that the signal strength to the TA was low and was keeping the TA from picking up the signal. He suggested getting a cable signal amplifier from radio shack first before rolling a truck to our home to check the signal from the outside box.

    I have seen other posts related to signal boosters to help with picture quality, but didn't see anything related to helping the TA directly. I was wondering if anyone had any experience with this that they could share?

    Also, we are currently only able to get 4 of the tuners to record. The tech felt that once the TA was working the other two tuners would work as expected. I was also wondering if this is accurate.

    I will say I have really liked what I have seen so far in playing with the channels we do have. I'm just hoping this hiccup can be resolved otherwise it'll be a deal breaker for us.

    Thanks in advance for any information.
     
  2. AdamNJ

    AdamNJ New Member

    387
    0
    Aug 22, 2013
    Dunellen, NJ
    check the 'tuners 5 and 6 not authorized' thread in the roamio forum area.

    Most of the people are having issues with old firmware on sa/cisco cards, but the motorola also has a minimum firmware level that is needed. It is also possible that your TA will only work with 4 streams at a time.
     

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