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Tivo Incompatible with New Model Samsung Smart TV??

Discussion in 'TiVo Help Center' started by msa9769, May 21, 2013.

  1. bernler

    bernler New Member

    Sep 3, 2002
    Thanks your suggestion worked great. Now do you know how I get to manage with the remote my xenon machine connected to the TiVo?
  2. Starfury9

    Starfury9 New Member

    Nov 1, 2013
    I have been using my Samsung TV as a display and just using the Tivo remote and not using the Smart functions related to live/DVRed TV viewing. I very seldomly watch live TV

    Is it beneficial to set up the Tivo with the IR blaster and use the smart remote instead? Does the smart tv recognize you've watched a recorded program?
  3. mpauker

    mpauker New Member

    Dec 30, 2013
    Can you list the steps went through to do this? (I'm a little confused by the description.) I connected my TiVo to HDMI1, selected Set Top Box, followed by Provider Not Listed, and then searched for TiVo. I was then able to select TiVo from the list. Now how do I get it to know the channel lineup? My Premier has a cable card so I don't have a cable box. This means that there's nothing to plug into another HDMI input (and I may end up using all of the inputs anyway).
  4. lanecook

    lanecook New Member

    Jan 1, 2014
    Hi all,
    I appreciated the information I found on this subject so I thought I would add my recent findings. I have found that almost all TiVo remote functions can be performed by the Samsung smart remote.

    My setup is a TiVo Premier with associated tuning adaptor. This is connected to my Samsung UN60F6400 through HDMI 1.

    I followed the instructions posted earlier that described how to make the TiVo your associated set top box.

    Once you have accomplished this your remote/TV menu's will perform almost all the TiVo functions

    On the track pad itself you have some directional controls through swiping.
    - Swipe Up: Shows the video format of the current program
    - Swipe Right: Brings up the TiVo information screen which allows you to see info on the current program as well as see what the other TiVo tuners are on/recording, turn on/off closed captioning. Will time out if left alone.
    - Swipe Left: Brings up TiVo Central. Track pad has full functionality to navigate through the menus here and select options by clicking. (Downside here is that there is no "Live TV" button to exit back to fullscreen TV.)
    - Swipe Down: No functionality.
    - Click Track Pad: Brings up mini guide (3 channel). Will time out if left alone.

    Additional features can be accessed through the MORE button above the track pad.

    From this button the first menu that comes up allows number entry for channel tuning.

    Scroll right till the menu changes and you will see the A-B-C-D options from the TiVo remote and below that the play, pause, FF, RW, and skip options.

    Scroll right again till the menu changes and options appear that allow access to many features. The two most important here are labeled STB menu and STB guide.

    -STB Menu: Brings up TiVo central
    -STB Guide: Brings up TiVo channel guide. (This is an effective work-around for exiting TiVo central by bringing up the guide and selecting the channel you are already watching.)

    Hopefully this helps other Samsung owners who are experiencing frustration. Let me know if you need additional help.
  5. nitrox007

    nitrox007 New Member

    Jul 12, 2010
    I have a 60" Samsung 60F6350 and a Tivo Premiere (TCD746320 SKU R7463B)

    I tried emulating your instructions but whenever I entered my zip code and selected my provider, there were no search results (I am in NYC). So since you said you were able to get Tivo Premiere to come up in the set-top-box search results by entering your zip code and selecting "Comcast", I went ahead a selected a random zip code where Comcast is available (I used 30325 for Atlanta, GA) and sure enough, Tivo Premiere worked when I entered "tiv" in the search box.

    I am now able to control the channel up/down with the Smart TV remote, as well as access the Tivo Main Menu using STB Menu and get the channel list from Tivo using the STB Guide button. I can also navigate the menus using the Smart TV Remote's up/down/left/right buttons.

    Since I selected a different provider other than my real one, when I select "CH LIST" button on the remote, I get a menu for Xfinity and not Cablevision which is my provider. Other than that, it works great. I still have not fully tested this to see what else is available or not working properly, but so far the results are promising.

    Hopefully this will help someone else out there. hsbmgw - Thanks for sharing your findings.
  6. c293716

    c293716 Member

    May 15, 2004
    I just had the most frustrating "chat session" with somebody who obviously knew far less than I about the issue...they finally chimed in saying that the TiVo was not compatible.

    I can't believe that. Does anybody have any other ideas of how to get this to work? I also am suffering from the "entering tivo" in the model search comes back with nothing because I told it I have a Verizon channel setup (which I do).
  7. Long Island girl

    Long Island girl New Member

    Feb 11, 2014
    I just bought a samsung unf8000 series tv and followed what everyone said. the remote now works thinking my box is comcast in atlanta, when what i really have is cablevision in new york. what i don't understand is why does the tv recognize the tivo box under comcast and not under cablevision? when i put in my provider is not listed, it does not give me the option to put in tivo, and when i put in cablevision and then try to do tivo, it just says my smart tv won't work with the box. also, my tivo works with the swipe box, not with the stb button, and i can't pause, rewind or fast forward. any ideas? frustrated because with this setup, the smart tv portion will jump to what comcast is saying the channels are.
  8. djjeesh

    djjeesh New Member

    Feb 16, 2014
    I found a way to get some - not all function out of your samsung basic smart tv remote. Not talking about "smart remote" with trackpad etc but your smart tv's candy bar shaped remote.

    Program your STB to Directv - Mine started working on option 5. You can get STB guide, channel changing. Getting to Tivo Central i think you can just use direction pad left one or two times or my remote has a "More" button. There it has a STB DVR button on the on-screen tv menu. STB Menu doesn't seem to do anything.

    Just be advised the Ch List and Guide (not STB Guide) buttons will most likely show incorrect channels and info because it thinks you have Directv instead of cable. Use the STB Guide which will show you Tivo's guide.

    EDIT - guess this is pretty much the same as entering Tivo as your provider --- never mind for the most part. I think option 2 gives you use of the Exit button but breaks STB Menu. I think I prefer having an exit button and just using left arrow as tivo central button. Pause/rewind etc still work.
  9. everking

    everking New Member

    Dec 23, 2012
    I have UN55F7050AF and it works with TiVo... well mostly.

    I'm able to navigate TiVo however, I can's seem to find the equivalent of the "zoom" key so I can watch the show full screen. When I navigate in TiVo using the Samsung remote, I'm basically stuck with the TiVo menus with the small picture-in-picture screen to the top-right of the screen.

    Is there any way to get out of the TiVo menu using the menus themselves or some key combination in the Samsung remote?
  10. babsbabs

    babsbabs New Member

    Dec 4, 2014
    Thank you! Samsung kept sending me to Tivo and Tivo to Samsung!!!
  11. wrlee

    wrlee New Member

    Nov 11, 2006
    Brilliant! This worked for me with my 2014 H7100 and my Tivo Series 3 HD. Navigation arrows, select, reverse, forward, Guide, channel, pause, and play all work! Too bad the return button wasn't mapped to the rewind-10-sec button of the Tivo remote.
    Last edited: May 27, 2015
  12. JBDragon

    JBDragon Member

    Jan 3, 2004
    Fairfield, CA
    Yes, you should have!!! So called SmartTV's are just a waste. If you can buy the same TV without all that crap, you're better off!!! You have a TIVO, you have most of the Smart TV stuff right there anyway!!! Then Get a Harmony remote, love my 900's. (To bad they don't sell them anymore!!!) The remote works great with my new Roamio OTA box and Tivo Mini. Really my only issue right now is having to point the remote at the Tivo to work because of IR. Or I could use the TIVO remote but then I have to point it at the surround Sound system to MUTE or change volume. (There is no RF standard!!!!)

    So I ordered up some new Mini IR Emitters for use with the Harmony RF to IR Module that comes with my 900's There's only 2 2.5mm ports on it. So I have to get 2.5mm to 3.5mm adapters and then I get splitters to make my 2 ports 4 ports total and then Multi IR Emitters per plug.

    These Get stuck right on the top of where the IR port is located on each device. This way the Remote sends RF (Radio Frequency) which doesn't require line of site like IR does. I can use my remote any way I like and not point it at anything. I can even be in the other room. Great for controlling the volume or going in Mute when like I get a call. The Mini IR Emitters work 100% Reliably if you add covers over them. If you don't then 99.9% reliable. Then you don't get interference from like Sunlight. Example


    The problem with Smart TV's and their so called Universal Remotes. The Universal Remotes may look fancy, but they're the same crap so called Universal remotes of the past!!! The Smart part of a SmartTV starts to slowly become DUMB!!! As in outdated and no longer supported. These company's exist to sell you TV's. Not to support old TV's Smart features. So they slowly stop working. They don't get updated. Then you buy a BOX anyway!!!

    Even with a Tivo, I think a nice Roku3 is great to own. Forget spending all that extra money on a Smart TV. Just buy a ROKU box. That's their primary business, to stream content for people. So the boxes get updated and much better supported. Velcro it to the back of your HDTV and plug it into a free HDMI port, and now it's Hidden out of site. Even with Tivo supporting Netflix and Amazon and Plex Soon, the ROKU 3 may have the better interface. With a Harmony Remote, switching from Tivo to a Roku is as simple as a push of a button or a spot on the screen. One Remote Solution!!!

    The hardest part is setting up the Harmony remote. You have to add all your devices into it and then setup Activities. Like Watch Tivo or Watch RoKu, Play Xbox, etc. Make sure you write down what TV inputs you're using and surround sound, etc. You Needs to know the Model#'s of everything!!! Like for my Tivo Roamio OTA Box, the Model# is TCD846519. You need Model#'s for everything you plan to use!!! You won't get it perfect the first time. Nope!! Then you try out the remote and see how it works. Sometime you want to add a feature to the screen, or add a command to one of the buttons to make it better. For Example I made the Back button on the harmony Remote work like going back on AppleTV. Originally it just didn't work like I wanted. A little tweak and it was perfect. You have to make sure devices turn on/off as they're suppose to. ROKU or AppleTV, even TIVO is pretty much always on, maybe in screen saver, low power mode, but always on.

    I takes some time if you're a newbie to really learn how to use Harmony Remote programming software. You may not even know for sure how to go about doing something, or where to look. Sometimes it can really be a hassle. But the end results and having a single remote that anyone NEW can just pick up and easily control all your hardware makes it worth it!!!

    Having using a number of Harmony remotes over the years, I think the Harmony 900's were the PERFECT remotes!!! A Nice color screen, a great screen & button layout. Of course the RF to IR Module that you never have to screw with. On my harmony 1000 and 1100's. Every time you went to program the remote, you had to unplug the 4 IR cables from their 4 ports (Yes that one has 4 already) plus the power and program that with the remote. If you programmed the IR codes to blast threw only one of the 4 ports and not all, you had to make sure each IR blaster cable was plugged back into the correct port also. Not perfect, a minor tweak needed to be done? Once again the Remote and the module reprogram BOTH!!! With my 900, I only need to do the Remote. I miss the 4 IR ports built into that one, but I turned 2 into 4 anyway.

    I have 3 of these Harmony 900's in use. 1 in the family room and the other 2 in Bedrooms. They are placed in the charger base every few days. Forget the Smart, buy Dumb and get whatever SMART Box you like!!! I have a number of different streaming devices!!! From many of them, I still thing ROKU is the BEST, and the ROKU 3 is the one to get. ROKU 3 allows you to do searches for content from a number of sources also. It's faster then the others. Has Ethernet support. I don't like Wifi if I don't have to use it. Throw it on my far more reliable and faster Gigabit Network. Unless you're in the Apple eco system, then a AppleTV May be better for use. yes I have those also. Even a Amazon Fire Stick, Lots of Xboxe 360's and a One and a PS3 and a Wii. How Amazon, or Netflix or PLEX looks on one device i not how it may look on another. They're designed to look more like the device they're running on. Netflix on ROKU as the ROKU look. While Netflix on the Xbox has the Metro tile type Look, while on Apple TV, it has the AppleTV look, and so on and so on!!! You get used to Netflix on one device, and then you don't like it on another.
  13. Anony-mous

    Anony-mous New Member

    May 29, 2015
    Actually the price you paid isn't the real factor, but you should have based your entire decision on picture quality. Manufacturers try to sell expensive tvs based on smart features, but as already stated by the poster just above, it's all fluff really. A $50 roku can not only duplicate smart tv features, but it does a better job at it.

    I have a Samsung 8500, a ton of smart features, voice control, some weird 'Minority Report' type of motion control, and so on. I never use any of that. I don't use any of the built-in apps either. And that's fine... I got the TV because of the panel, I could care less what apps it has or that I can wave my arms to move the screens around (beats me how that is supposed to be easier than moving my finger).

    I won't knock anyone for preferring the Samsung remote, as everyone has a different preference. But I prefer the Tivo remote myself. It still does result in 2 remotes for me, but it's Tivo + Roku, the Samsung remote just sits in its little holder 99% of the time.
  14. NJFII

    NJFII New Member

    May 24, 2015
    I was a big fan of the Harmony remotes as well, but I recently purchased the Smart IR Remote - AnyMote for my Android devices. If you have an IR blaster on your phone or tablet and don't really need an RF remote I highly recommend it. There is a free version which works quite well, but the paid version allows you to back up and restore remotes; which is very handy. I am sure that the AnyMote does not have all of the remotes that Harmony does, but it had all of mine, including the TiVo Roamio, and it works flawlessly. It is much more customizable than the Harmony remote as well (allowing you to create and place specific buttons for specific functions).
  15. Bruce McClure

    Bruce McClure New Member

    Oct 25, 2016
    I got this to work with myUN40H5201 and the smart remote that came with it (no swipe pad but the controls described above work using the arrows), and the Tivo Premiere. But it ceases working when the IR extender is disconnected per the manual instructions. I can live with the IR extender permanently installed, but am wondering what I might be missing, since the manual says that once the remote is confirmed to control the STB, the IR extender is no longer needed. Any ideas? I may try Samsung technical support to see what they say.
  16. JoeKustra

    JoeKustra Cable only TCF Club

    Dec 7, 2012
    Ashland, PA...
    I'm on my second small Samsung (H4500) and never use the IR extender. I'm using a Roamio remote with Mini boxes.
  17. Bruce McClure

    Bruce McClure New Member

    Oct 25, 2016
    Hi, thanks for the reply! Can you access the Samsung Smart Hub with the Tivo remote, or do you just not use that feature? I guess that is my goal, to be able to access all the Tivo features, or at least most, and also be able to use the TV smart features like apps, all from a single remote. Seems however I approach it I miss some feature on one of the machines with whichever remote I use. For example, using my Tivo remote, no access to Smart Hub. Using the Samsung remote, hard to access the Tivo My Shows menu.
  18. JoeKustra

    JoeKustra Cable only TCF Club

    Dec 7, 2012
    Ashland, PA...
    Never use the Smart hub. Having a bunch of remotes doesn't bother me. I'm single.

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