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Tivo HD Pixelation Troubleshooting

Discussion in 'TiVo Series3 HDTV DVRs' started by Chimpware, Aug 3, 2007.

  1. Aug 15, 2007 #161 of 1597
    btwyx

    btwyx Substantive Member

    11,331
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    Jan 16, 2003
    Mountain...
    The S3 never had a serious problem with macroblocking, at least not to the extent that people were jumping up and down and getting mad like they are with the HD. I had some small problem with macroblocking with my S3, it didn't seem to be anywhere near as bad as the HD has it, and it seems to have cleared up. It may have been TiVo who fixed it, or it may have been my cable signal got better. I don't know which.

    How slow is slow menus? I think they're a little sluggish at time, but all my TiVos seem to have been like that.
     
  2. Aug 15, 2007 #162 of 1597
    yunlin12

    yunlin12 Tivonation Citizen

    1,223
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    Mar 14, 2003
    San Jose, CA
    The S3 used to be slow in a couple of menu, specifically in search by title, used to have to wait a couple second after entering each letter. Also in wishlist, going into and backing out of show list of upcoming could be slow, some times 15-30 second for a long wishlist. Those got fixed in 8.3.

    HD is still on 8.1, if the menu performance is similar to S3 with 8.1, I would call it annoying, but not unacceptable. And it hopefully will be fixed with the next software version.
     
  3. Aug 15, 2007 #163 of 1597
    btwyx

    btwyx Substantive Member

    11,331
    0
    Jan 16, 2003
    Mountain...
    I forgot about that, that was painful and slow by any defintion.
     
  4. Aug 15, 2007 #164 of 1597
    Guy Kuo

    Guy Kuo New Member

    55
    0
    Feb 10, 1999
    Seattle, WA
    Spoke too soon. After some more viewing after the new drive installation, I can still see occasional "pixellation" Here I get macroblocking of portions of the picture lasting for a few frames. It appears as often as every three or four minutes. So, a new drive is NOT the solution.
     
  5. Aug 16, 2007 #165 of 1597
    gespears

    gespears Member

    387
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    Aug 10, 2007
    Phoenix
    I agree. I just finished my WD 500 gig installation. On the up side I can record 70 hours of HD, on the down side I'll have to take it back out when I ship this unit back. I still have almost as much pixelation and macroblocking. It does seem like it's not as bad, but that might just be wishful thinking. It's still too bad to be acceptable.

    Gary
     
  6. Aug 16, 2007 #166 of 1597
    Brighton Line

    Brighton Line Member

    143
    0
    Mar 15, 2006
    Brooklyn, NY
    Just got a TivoHD and I have SA Cablecards and I'm getting macroblocking on live TV, recordings and even appears on menus (Menus only slightly).
    Since I bought it from circuit city, I'm thinking of returning it, problem is I will have to eat the $47 fee Cablevision charged for the cable card install.
     
  7. Aug 16, 2007 #167 of 1597
    mitomac

    mitomac New Member

    12
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    Aug 11, 2007
    Be thankful, some of us are looking at eating an $86 install fee. TWC charges $42.95 per cable card!

    mitomac
     
  8. Aug 16, 2007 #168 of 1597
    ZeoTiVo

    ZeoTiVo I can't explain

    25,527
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    Jan 2, 2004
    Hold on until just before you have to return it then, TiVo is also dreading the 30 day return window and the moeny it will cost them.

    They had good results with the first patch so seem to be on to cause(s) of the issue. TiVoPony would not say "making good headway" unless he thought that to be the case.
     
  9. Aug 16, 2007 #169 of 1597
    mchief

    mchief Morey

    335
    1
    Sep 10, 2005
    Alexandria, VA
    Got my Tivo HD yesterday from CC. Comcast Alexandria, VA showed up and installed the first card in slot 1 - m-card. Installer didn't have a clue. Spoke with headend to resolve problems with encrypted channels. Fixed in about 3 minutes. Shortly after hooking up the ethernet cable, upgraded to 8.1.7b.

    Watched about 6 hours of various programming last night. SD and HD and saw only 2 to 3 seconds of macroblocking.

    So far so good.
     
  10. Aug 16, 2007 #170 of 1597
    gschoen

    gschoen Member

    108
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    Jan 27, 2002
    Chicago, IL
    I have the HD with no problems, the macroblocking is similar to what I experienced using the Motorola DVR and my OTA tuner. So not everyone is having this problem.

    I didn't see the need to post since my unit is working normally. The people most likely to post are the ones with a problem.
     
  11. Aug 16, 2007 #171 of 1597
    btwyx

    btwyx Substantive Member

    11,331
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    Jan 16, 2003
    Mountain...
    And posts like this ususally bring out a chorus of "no problems", so far you're a solo. It also sounds like there is macroblocking on your HD, you just aren't sure of the cause. (Like me with the S3.)
     
  12. Aug 16, 2007 #172 of 1597
    ktm450exc

    ktm450exc New Member

    7
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    Mar 5, 2007
    I'm in the boat of having a bit of pixelation. Sometimes a recorded show is clear of it, other times a show has several hits of pixelation. But I'm also in the boat of waiting it out. If it's software I'm confident Tivo will fix it, if it's hardware.. same thing I'm sure they'll correct it.

    My biggest peeve about about the TivoHD is the lack of TTG. Or rather the ability to download shows to the Tivo. The pixelation I have is bearable, annoying but bearable, and I can live with it for the time that it takes Tivo to patch it. But the lack of bringing shows to the Tivo, thats my biggest peeve and I'm pretty confident that it will take a very long time to get working. I'd be happy with a global copy-block on all the shows if it lets me bring shows to the Tivo.

    In the end I've also been admonishing those I talk to about the TivoHD to hold off getting one due to the problems of pixelation, lack of TTG functionality, and the disabled eSATA are resolved.
     
  13. Aug 16, 2007 #173 of 1597
    Chimpware

    Chimpware New Member

    334
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    Jan 30, 2002
    b2 seems to have fixed the issue, at least for me, based on about 1 hour of testing.
     
  14. Aug 16, 2007 #174 of 1597
    GoHokies!

    GoHokies! O2->CO2 Converter

    2,657
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    Sep 21, 2005
    KFME
  15. Aug 16, 2007 #175 of 1597
    Chimpware

    Chimpware New Member

    334
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    Jan 30, 2002
    OK may have jumped the gun on this...

    Sorry TivoFanBoys, but I just had 5 instances of pixelation within the firt minute of Big Brother 8. So not fixed, but possibly reduced. It appears that the interval has been somewhat reduced, but the issue continues...

    During the time it took to post this it has pixelated 5 more times. Sad
     
  16. Aug 16, 2007 #176 of 1597
    gschoen

    gschoen Member

    108
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    Jan 27, 2002
    Chicago, IL
    I compared the performance to other HD tuners NOT because they're defective but similar. None were perfect, but 1 second of drop outs/blocking in hours of viewing is normal from my experience. Those with problems with their Tivo HD have actual issues, but I don't.

    Please don't presume I'm having problems. It's working fine and I'm happy. You're suggesting I'm the only one?
     
  17. Aug 16, 2007 #177 of 1597
    btwyx

    btwyx Substantive Member

    11,331
    0
    Jan 16, 2003
    Mountain...
    I think any macroblocking is a problem which needs to be addressed, but it seems you wouldn't noticed if the TiVo did introduce some more, not that I'm saying it is, just that it may be difficult to tell in your circumstance.
    No, but I haven't heard of very many. What I am say its unusual for only one person to pop up and say they're not having problems.
     
  18. Aug 22, 2007 #178 of 1597
    sniperlv

    sniperlv Member

    411
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    Jan 17, 2001
    Las Vegas
    I got my HD Tivo Saturday. Cox rolled out on Sunday with 2 cards to install. Neither one of the cards worked. Cox came back out today with 5 cards finally got 2 to work, but have a lot of pixelation.
     
  19. Aug 22, 2007 #179 of 1597
    CCourtney

    CCourtney Member

    485
    0
    Mar 28, 2006
    El Dorado...
    My personal observations.

    Yes, I've occasionally seen Pixellation while watching HD channels.

    Is it frequent. Not at all.

    It may happen on 5% of the programs I watch/record. And when it does happen it's infrequent on those recordings.

    Do I believe it was my TiVo HD at fault. Not at all.

    I was worried about this, but I switched over to my SA8300HD and it was having the same pixellation issues as well. Signal quality from CableCo is to blame at my house.

    FYI, I purchased my TiVo HD on 7/26 from CC and installed CableCARDs on 7/28 so yes, I've had time to make observations.

    CCourtney
     
  20. Aug 23, 2007 #180 of 1597
    compulady

    compulady New Member

    4
    0
    Jul 29, 2006
    I have 2 Tivo series 3 boxes. The original $799 one which works fine and the new $299 which I just had cable come to add cable cards (cablevision) to this week. I am getting alot of pixelation and poor picture quality with the new one.

    I am using HDMI out and I have also tried component out.

    I originally had the $799 box in the same place so I know it's not my signal. Is there a firmware update? Anything I should do? Should I return it?
     

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