Talked to tivo customer service about pixellation issues on my tivo hd. was told they released a new software a few days ago that should fix the issue for people with SA cards. On asking them as to why I hadnt gotten this software update despite forcing several connections, i was told something to the effect of "it is a rolling release" being tested on limited tivohds and everyone should get it soon. Was I being lied to or is this the truth. The new software according to them was 8.3, which I thought was for TivoHD's older sibling. By the way I talked to Cal, he is a supervisor.