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TiVo HD not receiving record requests from iPhone app

Discussion in 'TiVo Help Center' started by SnakeEyes, Jun 16, 2012.

  1. SnakeEyes

    SnakeEyes Active Member

    Dec 26, 2000
    My TiVo HD is not receiving recording requests from my iPhone. The last two days it has not recording both shows I've requested in the app. I've looked in the todo history and they requested shows arent there and I never received an email stating it was scheduled or that their was a conflict. Ive attempted to test it today while home (with the wif off to mimick the other times ive attempted to set recordings with the app) numerous times and the TiVo received none of the requests and I never got an email. My email in tivo.com is correct.

    I can however schedule recordings just fine using tivo.com.

    Is this a known issue?

    Any ideas on how I can fix it?
  2. Bierboy

    Bierboy Seasoned gas passer

    Jun 12, 2004
    Quad Sillies
    Scheduled two recordings (one on each of our two TiVos), and they both showed up the NPL. Using an iPhone 4S...

    Now my e-mail confirmations took longer than normal to appear. But they did appear. And it was just the "recording scheduled" e-mail and not the "request received" e-mail. I never got the latter...
  3. SnakeEyes

    SnakeEyes Active Member

    Dec 26, 2000
    Ok, well I scheduled a couple more today and I got an email this time, later than it used to be... but my recording wasn't scheduled because there was a higher priority conflict. Just noticed that the iphone app doesn't have the option the website does to cancel other recordings. Given the amount of SPs that I have I cant see the schedule recording feature on the app being useful until they add that option.

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