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Tivo HD 652160 spontaneous reboots

Discussion in 'TiVo Series3 HDTV DVRs' started by dpberry, Jan 14, 2014.

  1. unitron

    unitron Active Member

    16,390
    2
    Apr 28, 2006
    semi-coastal NC
    If you're going to test a TiVo drive at all, pull it, hook it to a PC, and run the drive manufacturer's own diagnostic software long test.

    Which is also what you should do with a new drive before putting it into service.
     
  2. dpberry

    dpberry New Member

    12
    0
    Dec 19, 2013
    I am not using a UPS.

    The first thing I did was to substitute a WD20EURS but it did the same. I did not check it ahead of time but I did after I was still getting the same problem. It did pass the short test but failed the extended test with error code 0225. I checked it with the DOS program on the UBCD. Then I checked the 160 and since it passed both Quick and Extended, I decided to use it again.

    When WD sent me the replacement WD20EURS, I decided to check it first. The DOS diagnostics program said it had no test tracks - error 0229. So I sent it back and got another replacement. Tried to test it... same result. Called WD and asked them to personally check the next replacement as the rep could not offer any advice. When I got it, I tested it and it came with the same error code - no test tracks. Recently, I have been able to test my 160 and another WD 500gb with no problems. So I checked their website and found that there is a Windows version. I downloaded it and thought I'd try it. When I ran the test with the Windows version, it passed both Quick and Extended. Not sure why this is an issue but the Windows version works for me on the WD20EURS.

    Now I have a used 652160 unit on the way (should arrive tomorrow) and hope to be able to switch the power supply in it with mine and see if that makes the difference.
     
  3. unitron

    unitron Active Member

    16,390
    2
    Apr 28, 2006
    semi-coastal NC
    Not every interruption in the electricity coming into your home is long enough for you to see the lights blink, but that doesn't mean they don't happen.

    You should have stuff like TiVos and computers on UPSes.
     
  4. dpberry

    dpberry New Member

    12
    0
    Dec 19, 2013
    First, thanks to all who replied to my problem. I have replaced the hard drive - no change. I have replaced the caps in the power supply - no change. I have replaced the power supply - no change. I have run WD Diagnostics on both hard drives and both check OK. I have replaced the fan - no change. Unfortunately, I believe that my problem lies somewhere in the motherboard, which basically tells me to end this thread. I really appreciate the suggestions - I have learned a lot about my Tivo's. Thanks again.
     

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