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tivo elite user experience log

Discussion in 'TiVo Premiere DVRs' started by gteague, Jan 19, 2012.

  1. May 6, 2012 #241 of 373
    rogmatic

    rogmatic New Member

    177
    0
    Sep 17, 2009
    And within 10 minutes of posting I had a spontaneous reboot. Doh!
     
  2. May 7, 2012 #242 of 373
    gteague

    gteague golftango

    520
    0
    Apr 1, 2007
    dfw (euless)
    sorry to hear that, but it fits the pattern.

    i'm pumped that i made it through the whole weekend, i was sure i was going to miss game of thrones or sherlock. i thought about doing a reboot before i left for work, but it's just too random--it could lock up 10 minutes after a reboot or 10 days.

    /guy
     
  3. May 7, 2012 #243 of 373
    Ziggy86

    Ziggy86 Member

    858
    0
    Jun 22, 2004
    I was curious if others have the same issue as I did this weekend with the Elite. I used amazon to download Mission impossible and I was seeing some pixelation throughout the film, not so bad as to make me want to stop but still a little annoying.

    I never had pixelation issues while using my Tivo HD unit, with the same connection (ethernet)
     
  4. May 8, 2012 #244 of 373
    atmuscarella

    atmuscarella Well-Known Member

    5,896
    94
    Oct 11, 2005
    Rochester NY
    I download same movie from Amazon 2 weekends ago on my regular Premiere - had the same issue with pixelation given that I could have rented the blu-ray from RedBox for 1/2 the cost sure seems like a problem Amazon/TiVo need to fix.
     
  5. May 8, 2012 #245 of 373
    aaronwt

    aaronwt UHD Addict

    19,361
    53
    Jan 31, 2002
    Northern...
    You should still check out the BD. It has superb video and 7.1 audio.
     
  6. May 8, 2012 #246 of 373
    Ziggy86

    Ziggy86 Member

    858
    0
    Jun 22, 2004
    I contacted Amazon and they gave me credit for the movie and a free download because many of people have complained that there is a pixelation issue with the mission impossible HD download, you should do the same.
     
  7. gteague

    gteague golftango

    520
    0
    Apr 1, 2007
    dfw (euless)
    added a reply to the update thread: <http://www.tivocommunity.com/tivo-vb/showthread.php?p=9088456#post9088456> regarding our plight.

    /guy
     
  8. MeInDallas

    MeInDallas Member

    917
    1
    Jul 31, 2011
    Dallas, Texas
    Did you get that new software update? Did it change anything for you? I thought about hooking mine back up and letting it update, but honestly after being ignored so much by Tivo regarding this issue I have a feeling it wasnt even addressed in the new update. I'm hoping some people will post some feedback about this before I go to all the trouble of hooking mine back up and getting my hopes up that Tivo did the right thing.
     
  9. gteague

    gteague golftango

    520
    0
    Apr 1, 2007
    dfw (euless)
    i haven't gotten the update. and i doubt seriously tivo would publish any 'fix' in any release notes. and i doubt seriously there will be a fix unless more people have the problem and complain. but perhaps they might be coaxed into some sort of workaround such as i describe, which is my only hope now.

    /guy
     
  10. MeInDallas

    MeInDallas Member

    917
    1
    Jul 31, 2011
    Dallas, Texas
    I forced a connection to the Mothership today and got the update on both my Premiere's. I dont use Netflix, Youtube, or parental controls so theres really nothing different I even noticed about this update. I was hoping some relief for the weary Elite users, but I guess I wont even bother with hooking it up and trying. :(
     
  11. gteague

    gteague golftango

    520
    0
    Apr 1, 2007
    dfw (euless)
    well, tivo margret promised to pass along my suggestion to the engineers, so, if it is possible, there might be some hope. i'll cross my fingers, but i won't hold my breath:

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=9090383#post9090383

    the update hadn't been presented to me as of work time this evening, but if i get it this weekend i'll post any results i notice the first of next week.

    /guy
     
  12. rogmatic

    rogmatic New Member

    177
    0
    Sep 17, 2009
    My elite has been working great for the last week or two with the booster. But after playing around with the new netflix app, I once again lost signal. This further reinforces my view that is somehow related to broadband or maybe even a RAM issue with the machine.
     
  13. gteague

    gteague golftango

    520
    0
    Apr 1, 2007
    dfw (euless)
    up until i had a power failure day-before-yesterday i had a 5-7 day string of uptime going. and although i've posted many times that there seems no pattern, i keep trying things to see if the situation changes in any way. and here's an example of such magickal thinking.

    at the beginning of the weeklong uptime i had started experimenting with what channels i left active on each tuner when there were no recordings ongoing. i used to leave the tuners set to 104 (tvland), 740 (cnn), 741 (fox--hey, it's keep your enemies close thing!), and 766 (msnbc). and i had noted that 740 and 766 were two of the most problematical channels in that they tended to lose signal more than other channels i monitored. so i started setting my channels lower down, such as 2 (cspan), 37 (weather), 40 (cnn), and 104 just to see if it seemed to matter.

    the thinking on that is that since we can't seem to pinpoint the problem, perhaps something on one of the channels is affecting a tuner and causes some software corruption or a glitch that the system overall can't recover from. and i do realize that i sometimes get lockups while recording or watching live tv and none of those problematical channels are even involved. and yes i know, that's the very definition of grasping at straws, but after more than half a year of this cr@p, that's exactly what i'm reduced to.

    /guy
     
  14. jaybert

    jaybert New Member

    2
    0
    Sep 16, 2004
    i hadnt had any reboots on 14.9.x (the version it came when) since I got the box on Friday. Woke up this morning to see that I had the latest spring update. played with it for about 2 or 3 minutes (read the message and looked at the shows recorded overnight), and it rebooted on me!
     
  15. sldavis1952

    sldavis1952 New Member

    121
    0
    Feb 16, 2009
    Longview, TX
    Here is my thread on the problem of losing channels on my Premiere.
    http://www.tivocommunity.com/tivo-vb/showthread.php?t=476691
     
  16. gteague

    gteague golftango

    520
    0
    Apr 1, 2007
    dfw (euless)
    [i posted virtually the same thing over in the thread @sldavis1952 refs in his post]

    it will be hard to keep up with the uptime for the next few months with the stormy season coming to the area which nearly guarantees power failures at least once a week. i haven't had the channel loss problem for about 3 weeks now, but i've had a power failure at least once a week. if i thought a reboot every week would keep me running i'd happily do that, but alas, the problem is just too random or unexplained to respond to that proactive treatment.

    one thing i've been trying (out of desperation comes magickal thinking), on the theory that there might be signal corruption on certain channels and knowing that for some reason a handful of channels give me the most problems, i've been keeping my tuners set on 4 of the lower or baseband channels whenever i can and they're idle. i have had virtually no problems in the last 3 weeks and usually i have an outage every 2-4 days, but then again, as i said, i've had at least one restart due to power failure per week.

    i haven't checked the errors on these lower-tier channels vs the upper-tier channels because i'm not completely convinced the errors are the cause of the problem and 'clumps' of them are generated when you change to the channel, thus you have to watch to see if they're incrementing or not and how fast.

    /guy
     
  17. rogmatic

    rogmatic New Member

    177
    0
    Sep 17, 2009
    I haven't totally lost signal in a while but my tuning adapter is no longer reliable at all. It doesn't work 70 percent of the time.
     
  18. Jun 2, 2012 #258 of 373
    rogmatic

    rogmatic New Member

    177
    0
    Sep 17, 2009
    I am back to having constant problems. TWC won't do anything becausey signal strength is great and other Tivos work. They just say the elite is busted.
     
  19. Jun 2, 2012 #259 of 373
    Welshdog

    Welshdog Tivo this, punk!

    321
    1
    Jan 3, 2005
    Austin, TX
    We had a problem years ago with our TivoHD where the screen would go to an unrecoverable black screen during the night or during the day while we were at work. It was related to what channel it was tuned. I built a couple of manual record setups that would move the tuners to digital OTA channels. They only recorded for a minute, but the channel change was all I was after. This fixed the problem. I deleted them only recently in a fit of Tivo house cleaning. I guess Tivo must have fixed the problem in an update because we have not seen any black screens.

    You could set up the same thing to keep your box tuned to "safe" channels. You have to do it for all tuners.
     
  20. Jun 2, 2012 #260 of 373
    gteague

    gteague golftango

    520
    0
    Apr 1, 2007
    dfw (euless)
    i disagree with nearly anything tw tells me, but in this particular case i can't argue with them. the logic is against tivo in the cable card roulette game with the elite.

    /guy
     

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