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TiVo Elite: And the Spontaneous Reboots Continue...

Discussion in 'TiVo Premiere DVRs' started by Wendy in NY, Mar 27, 2012.

  1. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Congrats(?) on obtaining a new TiVo.

    I don't know how much you paid for a monster cable; but it was likely too much.
    There is nothing magic about monster cables, except their marketing, and lightening your pocket book...
    A generic HDMI cable for probably 1/5th the price will work just as well.

    Here's a place in NY, probably not near you but... check them out.
    I can buy a 6' HDMI cable and have it shipped to CA for less than $10.

    http://www.bhphotovideo.com/c/buy/HDMI-Cables/ci/8103/N/4288594203
     
  2. Wendy in NY

    Wendy in NY New Member

    75
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    Jan 9, 2012
    New York
    Haha. yeah I know. I actually paid $15 bucks for it at J & R for a 6 footer. Just covering all my bases and I hope that this time no reboots, audio drop offs, etc.!
     
  3. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    That's not a terrible price.
    Monster Cable branding IS brilliance in marketing...
     
  4. Wendy in NY

    Wendy in NY New Member

    75
    0
    Jan 9, 2012
    New York
    Teeps guess what???

    So as I mentioned earlier, I have to reactivate the outgoing box in order for me to transfer season passes to the new box and then deactivate it once I'm done. I reactivated on Friday and today (Sunday) I called to deactivate it. The XL4 is in place, the Elite is boxed and ready to be shipped back to TiVo tomorrow.

    So you ever have that moment when you call customer service and you just happen to call at the right time and get the best agent EVER? That's what happened to me today.

    As a veteran TiVo box replacer, I called to deactivate outgoing box #5. As is customary, the agent asks why the deactivation. I gave him the short version and he became very concerned and placed me on hold to look through my records. To make a long story short, what would normally be a 5 minute call became a 45 minute call. After scouring through my records and going back and forth with his supervisor, they've agreed to send me a Roamio Plus--on the house! But wait! I said that I was actually lookinig to get the Roamio Pro with my Lifetime Service transferred over as well. A little back and forth with his supervisor again and they said YES!

    The customer support agent is Dylan and it's who'll I'll always ask for if ever I need to contact customer (not tech) supoort again. Woohoo!
     
  5. DaveDFW

    DaveDFW Member

    523
    0
    Jan 25, 2005
    Richardson, TX
    That sounds like a very good consolation prize for all your trouble--the Plus is definitely an upgrade. Congratulations!
     
  6. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    All things come to "she" that waits, is patient, is kind, is persistent...
    GOOD ON YOU Wendy!
     
  7. Wendy in NY

    Wendy in NY New Member

    75
    0
    Jan 9, 2012
    New York
    Thanks but even better is the upgrade from the Plus to the Pro which is what they're sending me! :cool:
     
  8. aaronwt

    aaronwt UHD Addict

    19,190
    25
    Jan 31, 2002
    Northern...
    Hopefully any issues you had will now be a thing of the past.
     
  9. Wendy in NY

    Wendy in NY New Member

    75
    0
    Jan 9, 2012
    New York
    Oh man we can only hope! I feel like I need for it to go through a full year without issues.
     
  10. DCIFRTHS

    DCIFRTHS I dumped SDV / cable

    2,119
    0
    Jan 6, 2000
    New York
    Awesome news Wendy. Hope the new box works flawlessly. Keep us posted!
     
  11. Wendy in NY

    Wendy in NY New Member

    75
    0
    Jan 9, 2012
    New York
    Definitely will do. It arrives today and I'll probably hook it up on Saturday since I've got recordings going on today and tomorrow.
     
  12. aaronwt

    aaronwt UHD Addict

    19,190
    25
    Jan 31, 2002
    Northern...
    So what happened with the Roamio?
     
  13. Wendy in NY

    Wendy in NY New Member

    75
    0
    Jan 9, 2012
    New York
    I must say that I am thoroughly THOROUGHLY enjoying the Roamio. For starters, ALL of my season passes from 2 boxes ago transferred over so I was ecstatic when that happened. Second, this box is FAST, especially when going through the menus. There's no delay. So far so good and I hope I haven't jinxed myself! LOL

    I like the new font look, it makes it seem cleaner and modern, if that makes any sense. The remote control is smaller than the standard remote and it's a little bigger than the slide remote. I guess it's "just right". With this remote you can actually use it through walls as long as it's pointing toward the TiVo. It's not a learning remote so you have to manually program it per your TV/Receiver's brand codes which TiVo supplies. The slide remote works but I'm not using it.

    Again, I'm very happy with this new box so far.
     
  14. b_scott

    b_scott TiVo Fan

    1,541
    0
    Nov 27, 2006
    chicago, il
    no, it doesn't matter where you point it. it's RF. hence the "through walls"
     
  15. Wendy in NY

    Wendy in NY New Member

    75
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    Jan 9, 2012
    New York
    My Roamio Pro just spontaneously rebooted. I'm cursed.
     
  16. pspens

    pspens New Member

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    Jan 20, 2013
    How long have you had it? I've had grey screens about 4 times now in a year.
    Cold-booting has solved all of those. I'm using a Premier 4 though.

    Ok,looking back I see you've had it about 5 months. What's the difference between the Plus and the Pro?
     
  17. Ziggy86

    Ziggy86 Member

    857
    0
    Jun 22, 2004
    Mine rebooted as well and would not stop, I had to unplug it and wait a few minutes then plug it back in, now it is working again.
     
  18. Wendy in NY

    Wendy in NY New Member

    75
    0
    Jan 9, 2012
    New York
    Lord help anyone who's near me if this friggin' thing reboots during the recording of The Walking Dead.
     
  19. Wendy in NY

    Wendy in NY New Member

    75
    0
    Jan 9, 2012
    New York
    Hiya. I started out with the problem free Premiere XL back in 5/2011. In 10/2011 I upgraded to the Premiere Elite and from then through 6 months ago, I must've had 5 Premiere Elites because it was constantly rebooting, audio drop offs--and everything would always be swell until 5 months later when the problems would start. I've now had the Roamio Pro (which I got gratis since I constantly had issues with the Elites) for 5 months so yeah, it's about that time for the screw-ups to begin. I'm cursed I tell ya.

    The Pro vs the Plus: Scroll down to compare: https://www.tivo.com/shop/roamio
     
  20. Doit2it

    Doit2it New Member

    138
    0
    Jan 3, 2006
    Nashville, TN
    Looks like I've got the bug too. The XL4 I've had since Dec. 2012 has started rebooting randomly 2 to 5 times a day. Occasionally it will boot twice and get hung on the second boot. Totally random, nothing sets it off. I've been in menus, watching a show, even seen it reboot when not using it. I have noticed the MBT is 40C, but the box and very slight breeze from the fan are both cool.

    I opened and blew out the case with canned air. Only a light dusting inside, no bunnies. The MBT still climbs to 40C eventually. I also reseated the HD and CC.

    Scanning this thread, some believe a bad CC may be to blame for some reboots. I've had no issues with my CC. Are there any indicators it may be going bad? Any other thoughts or suggestions before I do the Tivo $350 replacement? S̶h̶o̶u̶l̶d̶ ̶I̶ ̶t̶r̶y̶ ̶a̶ ̶$̶5̶0̶ ̶P̶S̶ ̶r̶e̶p̶l̶a̶c̶e̶m̶e̶n̶t̶ ̶1̶s̶t̶?̶ Weaknees doesn't sell XL4 PS.

    Thanks for any info.
     

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