I had to download TiVo Desktop Plus when I upgraded to Windows 8. I have a Series 2 TiVo. When the software wouldn't see my DVR I found out it was not supported for Windows 8, but I kept finding forum users who were getting it to work by using patches or codecs. I called a service tech who said my problem is a network problem, not a codec problem, and they don't support Windows 8 so there is nothing they can do but give me my money back. We tried restarting everything, setting the system to use the TiVo Beacon, disabling Firewalls etc, and nothing helped. I tried to go to several links mentioned in forums about a patch, but every link I tried is now a dead-end. It seems TiVo is disabling those links. Before I call back to get a refund on the software I wanted to make one last try to find out if there are any others out there who have a fix. Please notify me if there is some patch still active I can download. There is nothing else I can do to the DVR or my laptop to fix it. Thanks!