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TiVo Desktop+ owners - call TiVo and complain

Discussion in 'TiVo Home Media Features & TiVoToGo' started by lpwcomp, Jan 13, 2017.

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  1. tivoknucklehead

    tivoknucklehead Member

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    Dec 12, 2002
    Orlando Florida
    that is my point. Tivo has so many issues now you need a scorecard
     
  2. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    And my point is that the issue of TD not seeing your TiVo is fixable by you. Plus there are multiple alternatives. My fear is that transfer will be completely disabled, either accidentally or on purpose.

    You say you won't waste your time calling TiVo. That's your choice. But then why waste your time b****ing and moaning about it here which definitely doesn't help?
     
  3. tivoknucklehead

    tivoknucklehead Member

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    Dec 12, 2002
    Orlando Florida

    I've spent four months looking for a solution. if you have one I'm all ears. and I'm not interested in installing other complex software since I paid for tivo desktop already and it worked for many years just fine
     
  4. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Presumably you already have a browser installed, which is all you need.

    Open a tab/window

    Enter:
    https://<ip address of your TiVo>

    id is tivo
    password is your TiVo MAK
     
    Mikeguy likes this.
  5. tivoknucklehead

    tivoknucklehead Member

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    Dec 12, 2002
    Orlando Florida


    wow, thank you very much for this trick, it worked easily :)
     
  6. HerronScott

    HerronScott Well-Known Member

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    Jan 1, 2002
    Staunton, VA
    As James indicated, I don't think your issue with TiVo Desktop not seeing your Roamio is a TiVo issue. I've got TiVo Desktop (free version) working fine on 3 Windows 10 PCs with my Roamio Pro and 2 S3 OLED TiVos.

    Have you tried switching between Bonjour and the legacy TiVo Beacon for discovery?

    Scott
     
  7. tivoknucklehead

    tivoknucklehead Member

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    Dec 12, 2002
    Orlando Florida
    I have a Roamio and a Premier Elite. 2.8.3 sees the Premiere but not the Roamio. I will use the web browser method for the occasional times I need to transfer from tivo to PC. and I can still manually transfer from the PC to the Roamio so its not a major problem with this alternate solution
     
  8. HoosontheTeevo

    HoosontheTeevo New Member

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    Feb 9, 2015
    I need some help/ideas.

    Many/most of my show "pulls" from my win 7 pc's to my tivo roamio do not complete.
    i am in free old desktop 2.8.2, i find the shows, select transfer, they start, I select watch now or not - and at some point they just stop. i watch my network adapter tranfer rates in win 7 task manager - and i get good speeds depending on which pc/switch they are on (all ethernet wired) - and then at some point - the xfer bits/sec drops to zero or near zero - and they do not restart or complete. blue light stays on on the front of the roamio.

    i am pulling from within the 'now playing' section of my tivo "devices" section under my shows.

    some have worked - but i can't figure out which do not - seems to be all the larger files now that i think about it (6-8gb or more fail).

    please help. i have 400 .tivo files (i think they're all .ts stream) i'd like to put back on my tivo so they can be watched with the excellent controls of my roamio/remote - and not have to decode/decrypt them into mp4's etc. or watch on my pc's.

    is purchasing videoredo something i need to do to help me 'process or fix' these transfers so they can be pulled back onto my tivo box with bigger hard drive? is it anything to do with my newer 8TB hard drive - and the shows came off my older 4TB drive that is now in my OTA?

    side note - can plex play .tivo files? can .tivo files be played on anything that will let me stream them to my chromecast so i can watch on my big tv?

    thanks for any ideas and help.
     
  9. JoeKustra

    JoeKustra Cable only TCF Club

    6,987
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    Dec 7, 2012
    Ashland, PA...
    Two years ago I had the same problem. I was using Win XP, then 7, then 8.1 but only small files will transfer back to the TiVo. It's been so long my posts have been archived. I then found that if I made .mp4 files from the .TiVo, I could return them. Then TiVo broke that function on Desktop. So I gave up and keep a 500GB Premiere on line and put a 3TB drive into one of my Roamio boxes. So, in summary, we are screwed.

    You can watch the transfer with Taskmgr. My transfer rate to a basic Roamio is 100Mbps. I can see the PC, so I know when it fails. Anything over 3 or 4GB fails. I have no solution. I hope you find one.
     
    HoosontheTeevo likes this.
  10. HoosontheTeevo

    HoosontheTeevo New Member

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    Feb 9, 2015
    thanks joek

    just got to a partial temporary solution to at least be able to use/watch my downloaded shows without too much work/time in decrypting/encoding, etc. - since as of now the .tivo shows that won't load back to the pc.

    i did the kmttg "decrypt" option. which is pretty fast and produces a .ts file.
    this can then be watched within the chrome browser with the videostream plugin/extension.
    it will play a local video file - evidently .ts works fine - and it then casts to my big tv off of my win 7 laptop (using hardwired ethernet connection - not sure how wifi will work - i don't have the newest router/wifi speeds).

    so that at least means i'm not stuck with .tivo files on my laptop screen - but ideally i can figure out how to get these .tivo files back on the tivo for native tivo storage and playback.

    Anybody have experience with videoredo?
    Could the problem be that i downloaded them in transportstream?
    could it be firewall related?
    It just stops. very annoying.
    and again - this is from tivodesktop pulling one show at a time .tivo native format - back onto my roamio from my pc where they were downloaded a couple weeks ago.
     
  11. HoosontheTeevo

    HoosontheTeevo New Member

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    Feb 9, 2015
    update...
    delved back into pytivo and kmttg and got some things working better for show pulls back to my Tivo Roamio Plus.
    I went into pytivo - (don't fully understand these steps at times - but 1. double clicked pytivo.py to start pytivo, then went to pytivo localhost in my firefox browser to adjust settings/view interface - http://localhost:9032)
    turned the ts setting to "on" - maybe helps it deal with transport stream which is how i downloaded/offloaded shows before upgrading my hard drive.
    then another thing - that had baffled me before - I checked and reset the "shares" from Pytivo -and it forced the folders where I had video files to show up more reliably than when i had set them from old tivo desktop 2.8.2)
    so before pulling any files to your tivo - start and run pytivo and adjust/update the share files - this seemed to unlock my pulls - along with the pytivo global setting of "ts" to on - the second setting at the top. For some reason even though i am only able to pull files from within the Tivo menu - devices under my shows - the pytivo folders/settings control or affect performance?
    also pausing and restarting my tivo server seemed to help at times. (little icon at bottom in my windows 7 desktop)

    Some show pulls/transfers back to tivo worked - some still did not.
    THen when watching some of the shows via the chrome/"videostream" plugin - i noticed distrubance/glitches at the points where the pulls failed. So evidently the pulls are failing due to disturbance/bad bytes? in the file. So if you use decrypt and qsfix within kmttg - it produces a 'fixed' .ts file that seems to smooth over the 'glitches' and allows the tivo to pull the show/file.

    so with pytivo setting ts = "on". and using decrypt/qs fix in kmttg I have produced large 20GB + movie recording files in .ts form - that have successfully uploaded back to my Tivo Roamio Plus with 8TB hard drive. This is not ideal or the multi file "push" that would be so much better - but at least I can fix and move these files back to the tivo for best home viewing and sharing on tivos/minis in the household.

    Can everyone who uses the tivo to pc download/upload/storage capabilities please let Tivo and Tivo Margret know that this is important to us and part of why we paid so much for tivos with lifetime/all-in and we would very much appreciate it if Tivo kept/restored the Pytivo/Kmttg push functionality.

    Thanks.
     
  12. LJayBronxNY

    LJayBronxNY New Member

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    Jan 26, 2017
    I've been using VideoReDo for several years, and I love it. It's NOT free but it decodes .tivo files into .mpg and has an excellent editor that allows removal of heads and tails as well as commercials (so, for example, all my TCMHD files start with the beginning of the movie itself, and end with the end credits, not the promo material from the station). It also will remove commercials, either automatically (not recommended) or manually. The detection system is good but not 100% so it's a good idea to scan manually.

    As a result, I have a library of videos that I probably will never see all of in my lifetime. Oh well...

    I should mention that I've owned TiVo boxes since Series 2. I went to Time Warner's set top DVR because the Series 2 would sometimes accidentally turn off the STB and I had hours of black video recorded! When I moved to the Bronx in 2008 I discovered the Series 3 with the ability to use cable cards, and have never looked back, upgrading to Premiere and then Roamio. The abysmal search function of the Cablevision set-top DVR (same brand as Time Warner, just a different and not-as-good configuration of the back-end - for the tech folks out there, the difference between Scientific Atlanta's Resident Application which is ghastly or Time Warner's Navigator) drove me to make the change.

    I'm a video editor by both hobby and profession, and my primary computer is hooked up to a 4K TV as a second monitor, which is both for entertainment and work; I can watch my entire video library either on the TiVo which is connected to the same monitor or from the computer. The only issue of quality is that some SD programming looks much better on the TiVo box than from the computer; HD is great and appears identical from either source.
     
    Last edited: Jan 26, 2017
  13. LJayBronxNY

    LJayBronxNY New Member

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    Jan 26, 2017
    Doing this as a separate reply (to my other one on VideoReDo); I suspect that your problem with uploads to your PC stopping in midstream has to do with using WiFi. Years ago I identified this problem and hard-wired my computer and TiVo to my router; neither uses WiFi to communicate with the other. It may take either running a bunch of Ethernet Cat6 cable or relocating a box but it might be worth it in the end. Also, if you must use WiFi, make sure you're using the fastest transport available, and upgrade your router if it doesn't support the WiFi N spec. Bolt uses AC Dual Band which would make a huge difference both in speed and reliability.
     
  14. mrsean

    mrsean Member

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    May 15, 2006
    New Jersey
    I am experiencing the same problem as HoosontheTeevo i.e. pulls from PC to Tivo being truncated and sometimes deleted. I am hard wired with CAT6 Ethernet all the way through. I posted my ordeal in the pyTivo thread.
     
  15. lew

    lew Active Member

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    Mar 12, 2002
    Try temporarily disabling your anti virus, firewall and antimalware programs.
     
  16. mrsean

    mrsean Member

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    May 15, 2006
    New Jersey
    No change. pytivo says that it's the Tivo that is terminating the connection.
     
  17. lpwcomp

    lpwcomp Well-Known Member

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    May 6, 2002
    John's...
    Try using an older version of ffmpeg.
     
  18. HoosontheTeevo

    HoosontheTeevo New Member

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    Feb 9, 2015
    checking back in. i am also fully wired cat 5e/6 ethernet network so it's not wifi.
    in a few of the shows that have failed to "pull" back completely - I have been able to fix by running QSFix from KMTTG - then pulliing that file. so it appears to be a glitch/wobble in the downloaded file that is causing it not to complete the "pull" back onto the tivo as a .tivo file. it's a bit cumbersome and time consuming but the show can be put back on (it's just the best way to watch shows - from the tivo roamio in my case - better playback controls, etc. - than watching it via chrome/videostream plugin.).

    The other problem with this qs fix method is that the regular .tivo guide/info/meta data etc. is gone - and the show won't go into the folder with the same show/different episode, etc. so not a fatal flaw - but again it takes away some of the tremendous benefits of my roamio if it doesn't sort into the proper folder or category (won't show up under "movie" category in my shows if it is the qs fix .ts file).
     
  19. lpwcomp

    lpwcomp Well-Known Member

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    May 6, 2002
    John's...
    Use kmttg. You can queue up all of the qsfix jobs at once and kmttg can extract the metadata from the .tivo file.
     
  20. HoosontheTeevo

    HoosontheTeevo New Member

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    Feb 9, 2015
    thanks lpwcomp - maybe i missed something. i was using kmttg to run qsfix - and then the 'fixed' show was output as a .ts file - but had lost all of the .tivo catgorization/metadata - is there a way to do the qsfix and retain all of this so the shows go into folders, categories the same as the original .tivo files? thanks.
     

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