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Tivo Desktop and Windows 8

Discussion in 'TiVo Help Center' started by malayphred, Dec 27, 2012.

  1. malayphred

    malayphred Underpowered User

    142
    0
    Jan 29, 2007
    Las Vegas
    I apologize if this question has already been dealt with, but I just installed Tivo desktop on my new computer with Windows 8 OS and it can't find my DVR's.

    Does anyone know anything about this configuration? Is it a problem with the OS or have I missed a setting somewhere?


    Thanks in advance,


    Ron
     
  2. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Did you previoiusly have Desktop working on that same network on a PC running an older version of Windows?
     
  3. malayphred

    malayphred Underpowered User

    142
    0
    Jan 29, 2007
    Las Vegas
    Thanks for the reply unitron.

    Yes, I had it on my old computer running Windows XP. One of the improvements on my new computer, running Windows 8, is that it no longer works.

    It installs OK, but it won't connect to the DVR's.

    Really appreciate any assistance.

    Thanks,

    Ron
     
  4. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Okay, if you didn't change anything on your router, see if Win8 is doing some sort of firewall thing that XP didn't do.

    And give everything on your network that doesn't travel a fixed IP address that's outside the router's DHCP address pool (which doesn't need to be more than a few addresses larger than the number of devices you have that do travel). Might help, can't hurt.
     
  5. malayphred

    malayphred Underpowered User

    142
    0
    Jan 29, 2007
    Las Vegas
    I just had a chat with the Tivo support guys.

    Was advised that Desktop will not work with Windows 8. They did not know if there is any fix in progress.

    This sux.

    I can't believe I am the only person on the planet that has this problem.

    Thanks for all the non-input folks. :(:thumbsdown::thumbsdown::thumbsdown:
     
  6. worachj

    worachj Active Member

    1,144
    4
    Oct 13, 2006
    Eagan, MN
    Desktop does work on windows 8, I use it. You need to turn on network discovery. Go to "control panel" then "nework and sharing center" and then "advance sharing settings". See below.

    [​IMG]
     
  7. malayphred

    malayphred Underpowered User

    142
    0
    Jan 29, 2007
    Las Vegas
    IT WORKS!!!:):up::up::up:

    Thank you so much.

    I hope I can return the favor.
     
  8. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Pay it ahead by calling TiVo back and educating those same people who told you it doesn't work so they quit misinforming others.
     
  9. malayphred

    malayphred Underpowered User

    142
    0
    Jan 29, 2007
    Las Vegas
    DONE!!

    Thanks again to all who contributed. :)
     

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