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TiVo.com crazy slow

Discussion in 'TiVo Roamio DVRs' started by consumedsoul, Sep 3, 2013.

  1. marklyn

    marklyn Member

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    Jan 21, 2002
    Austin
    I'm on the bandwagon too. The website should compliment the Tivo service, especially when they are intertwined.
    I've all but given up on the website too, which is a shame, because it really does reflect on Tivo. This is especially true for potential customers, like me, who were almost turned off by visiting the site and seeing how slow it was before I bought into Tivo.

    Really Tivo, you can fix this. Just do it.
     
  2. Bierboy

    Bierboy Seasoned gas passer

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    Jun 12, 2004
    Quad Sillies
    I think they just wanted it to match the speed of a Premiere...
     
  3. rogmatic

    rogmatic New Member

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    Sep 17, 2009
    I think they want you to use the app instead - which is generally better anyway. I liked looking at the top picks on the website to see if there were any new shows I needed to record, but otherwise the app is easier to navigate.
     
  4. marklyn

    marklyn Member

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    Jan 21, 2002
    Austin
    The only app I know about only works from inside your home network. Is there another app that works outside your home, from the internet?
     
  5. Bierboy

    Bierboy Seasoned gas passer

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    Jun 12, 2004
    Quad Sillies
    Yes, the same app that works from INSIDE your home network :D but with a few limitations. You can still schedule recordings, edit your SP list, view guide info, see what's on your My Shows list, search for shows, etc.

    And, I agree -- the app is MUCH easier to use than the Web site.
     
  6. marklyn

    marklyn Member

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    Jan 21, 2002
    Austin
    I don't use the app because of the fact that it doesn't work outside of your home network. If it did, then that would be a different story.
     
  7. Bierboy

    Bierboy Seasoned gas passer

    12,346
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    Jun 12, 2004
    Quad Sillies
    It DOES work outside your home network; I use it all the time when I'm at work....OUTSIDE my home network. Have you ever tried using it outside your home network? Plenty of people will tell you the same thing -- it definitely DOES work. As I said, there are a couple limitations, but I outlined above what the app can do OUTSIDE your home network...I've scheduled recordings, deleted recordings, modified recordings, edited my Season Pass list, searched for shows, checked what's on with the guide. It's plenty useful OUTSIDE my home network...
     
  8. marklyn

    marklyn Member

    457
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    Jan 21, 2002
    Austin
    It just goes to a 'searching for TiVo boxes..." and then comes up with a message stating "Not connected to Wireless Network", which I am, outside of my home.
    Behind that error box, I can see that it says " No compatible Boxes found.
    No compatible Tivo boxes were found. This may be because you are away from your WiFi network"

    Not sure what's going on here.
     
  9. mattack

    mattack Active Member

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    Apr 9, 2001
    sunnyvale
    Did you ever set it up for out of home use? You have to do that once on your network..
     
  10. mattack

    mattack Active Member

    20,743
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    Apr 9, 2001
    sunnyvale
    I haven't used the web site for things like this, but the app has a lot of the same kinds of problems the Tivo's native interface has.. if you try to do a view upcoming and go back, or go into the details of ANY show then back... you're back at the top of the list, not where you
    were..

    SIGH.. (Yes, I'll write this up at forum.tivo.com)
     
  11. steve614

    steve614 what ru lookin at?

    10,722
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    May 1, 2006
    Dallas, TX
    That must be it. TiVo has to run the website at a slower speed for the Premiere.
    Hmmm, increase the web site speed, or brick all Premiere units out in the wild...
    Tough choice! :p;)
     
  12. marklyn

    marklyn Member

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    Jan 21, 2002
    Austin
    I have the option turned on that allows network access if that is what you mean, but I still cannot connect to it outside of my home network. It still gives me the no compatible boxes found message.
     
  13. cherry ghost

    cherry ghost Active Member

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    Sep 13, 2005
    Chicago
    Try deleting the app and reinstalling
     
  14. marklyn

    marklyn Member

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    Jan 21, 2002
    Austin
    no change.
     
  15. Nailz

    Nailz New Member

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    Jan 23, 2014
    Still on the fence on whether to buy Roamio & Mini combo. These types of threads give me pause.
     
  16. Bierboy

    Bierboy Seasoned gas passer

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    Jun 12, 2004
    Quad Sillies
    You mean because the Web site is slow, you wouldn't buy their hardware? :rolleyes:
     
  17. Nailz

    Nailz New Member

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    Jan 23, 2014
    Yes. It's my understanding that the TiVo hardware has to connect with Tivo over the internet. Also account management and some features are accessed via Tivo's web interface. It does give me pause before spending $500 for a service, aside from the hardware investment, to learn users are having problems. Just me I guess.

    Curtis
     
  18. mattack

    mattack Active Member

    20,743
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    Apr 9, 2001
    sunnyvale
    Well, at least once I have set it up, I can still go to Setup when out of home, and I just did.

    It's shown as "Step 4: Setting up out-of-home-streaming"

    When INITIALLY setting it up, you have a checkbox to enable that is called either that, or something very close to that.. You have to do the INITIAL setup on your home network.
     
  19. Bierboy

    Bierboy Seasoned gas passer

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    Jun 12, 2004
    Quad Sillies
    The hardware, however, does NOT connect to the TiVo Web site...
     
  20. tds4182

    tds4182 New Member

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    Dec 15, 2003
    Kingwood, Tx
    I just visited the site at 8:03 CDST and it was pretty quick. Loaded right up.
     

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