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Tivo and Uverse

Discussion in 'TiVo Help Center' started by peter108, May 11, 2007.

  1. comador

    comador New Member

    2
    0
    Sep 11, 2007
    San Diego,...
    See my thread here: http://www.uverseusers.com/component/option,com_smf/Itemid,2/topic,6803.0/

    I opened the VIP1200 and VIP1216 to see where the IR Sensor is. I found out that the IR sensor is quite cheap, but it can be worked around.

    Instead of using the TiVO supplied IR cables, I bought an IR Blaster for $12 and then used some double sided tape to point directly at the port on the front.

    I also use the following IR code:

    10081-A

    10081-A and B work, but A seems to have worked best for me.


    Hope this helps!
     
  2. pcar1947

    pcar1947 New Member

    43
    0
    Nov 12, 2003
    Atlanta
    Thanks for this post. 2 questions.

    1) Do you have the name of the IR Blasters that you purchased?

    2) How is your uverse hooked up. CAT5 or CATV?

    I am in my 30 day free trial and have about 25 days to make a decison. My wife love our TIVO's and TIVO integration is the only major stumbling block.

    So any response will help
     
  3. GDBozo

    GDBozo New Member

    1
    0
    Mar 31, 2009
    We are using a Tivo Series 2 and the AT&T supplied VIP1200 box. The frustration follows when we return home expecting to enjoy a recorded Season Pass program and find that all that we've recorded is a sorta-kinda screen-saver looking blue screen that says: PRESS OK TO RETURN TO ATT&T UVERSE. Tivo has dutifully recorded whatever signal is passed to it from the ATT&T Uverse box, but the signal does not contain our show(s)!!
    Occasionally, a program will have been only partially recorded and the screen/signal will 'flip' to the aforementioned damned Blue Screen.
    There is no rhyme or reason to this no-signal recording. I've recently gotten in the habit of turning on the TV in the AM to check our status. Sometimes 'blue screen', sometimes the regularly scheduled programming.
    Any DVR's main purpose (to my view) is to record that which one cannot view in its original broadcast time slot. Like archiving faves when vacationing.
    A call to Tech Support at AT&T Uverse was even more frustrating when we were told that this set of conditions was simply a case of the AT&T supplied VIP1200 box 'timing-out' as a result of 'inactivity'. The lame suggestion was that because no commands of any sort had been received (change channel, volume up/down, etc.) in a given time window, the unit simply 'went to sleep'. Hmmm. While I find my ignorant self here begging for Help, I feel that this was NO answer, support, help, solution, or anything else but incompetence. But then, having gotten that off my chest, I find it bizarre that two communication industry giants cannot better collaborate to provide seamless service to their customers!!
    Is there anyone out there who might be similarly affected, has a solution, or can provide at least a more reasonable explanation??
    Thanks, we appreciate what help or moral support we can get.
     
  4. kettledrum

    kettledrum Member

    913
    7
    Nov 17, 2003
    Fishers, IN
    Welcome to the forum GDBozo :)

    Unfortunately, the situation you describe has been going on since the beginning of time. Well, maybe not, but it's at least been as long as I've had U-Verse a little over a year ago.

    What tech support told you was true. There is some time limit...I don't exactly know how long it is....4 hours...6 hours...8 hours...where the U-Verse box will go into sleep mode if it doesn't receive any kind of input whatsoever. I think AT&T set up their boxes in this way to save on bandwidth. If the Uverse box is in standby then it's not receiving an IPTV stream from the mother ship, which takes up bandwidth.

    All the Uverse box needs to stay alive is some kind of input. The act of the TiVo changing the channel to record is sufficient to keep the Uverse box up and running. What others have done is set up a manual recording to go every 4 hours or 6 hours or something for 5 minutes to keep everything going. I have found that my TiVos record suggestions often enough...even in the overnight hours...to keep the Uverse box alive. YMMV depending on how often your TiVo likes to record suggestions.

    It is sad to think that AT&T can't provide an option to keep their box on all of the time, or for TiVo to program something to send an "ON" command to the Uverse STB before it tries to change the channel via IR. But nothing has happened yet, and i doubt it ever will. AT&T has no incentive to want to play nice with TiVo as they are competitors. :-(

    I hope this helps! Also, take a look at www.uverseusers.com for a nice forum on uverse related stuff.
     
  5. DancnDude

    DancnDude Thrice as nice TCF Club

    8,753
    89
    Feb 7, 2001
    Madison, WI
    To expand on what kettledrum says, I helped my dad out with this problem and now everything is working fine for him. What you need to do is set up a manual recording such that your TiVo is changing the channel at least every 6 hours.

    It worked well for my dad to set up a season pass for the local nightly news at 10pm, then set up a manual 5-minute recording on The Weather Channel at 3AM. Set it to Keep at Most 1 so it won't take up much space. Then another manual 5-minute recording at 8AM, 1PM and at 6PM (all on different channels to make sure UVerse is channel changing and it thinks you're watching). If you prioritize these at the bottom of your Season Pass Manager, they will only happen if you aren't already recording something. If you are recording something, your season passes would take priority and would be changing the channel.
     
  6. Rob Mac K

    Rob Mac K New Member

    2
    0
    Jan 21, 2005
    Tampa, FL
    Just as an FYI, we replaced our lousy cable (Comcast) with U-Verse yesterday, and I'm happy to report that the U-Verse boxes work perfectly well in conjunction with our standalone Series 2 Tivos. We didn't get the Motorola boxes that seem to have trouble seeing the IR blasters, instead we have Cisco boxes and they have no problems whatsoever receiving the IR signals from the Tivo. The only catch is that you do have to tell Tivo that you have a Motorola box when it's trying to figure out how to change channels (Cisco is not a choice for some reason, but it works like a champ if you just tell it Motorola).

    The only weird problem I encountered was when I was setting up the second Tivo, it seemed to have trouble picking up the video signal coming through the coax out of the box and into the Tivo. It worked fine when the Tivo was powered down, so I know there was nothing physically wrong with the setup. But when it got to the point that it asked "Do you see video in the background?" during Guided Setup, I wasn't getting anything, just a black background. Finally I disconnected the coax between the U-Verse box and the Tivo and just used RCA cables (yellow/red/white) and voila, it worked perfectly (still using coax between the Tivo and the TV - its an old TV so that's the only input it takes). Kinda weird because I have it all straight coax on the other Tivo and that worked like a charm with no problems whatsoever, so go figure.

    Anyway, long story short, hooking up Tivo with AT&T U-Verse turned out to be much easier than expected, and everything is playing together perfectly so far.
     
  7. kettledrum

    kettledrum Member

    913
    7
    Nov 17, 2003
    Fishers, IN
    Welcome to the forum Rob Mac K!

    Fortunately the issue with the IR and the Motorola boxes got resolved sometime back in May 2008. It did take a long time to get the issue resolved, but the IR issues are completely gone now. :)

    I believe there is a setting in the video settings of the TiVo that tells it what video input you are using. For some reason it disables the other inputs during guided setup. I found this out when I changed my setup and switched from using the RF input to using the composite (yellow) video inputs. The TiVo reported that there was no video signal. After I went through that video setup screen again, it searched for what input the video signal was on and after that all was well. I don't know why all of the inputs are always "live".
     
  8. daschell

    daschell New Member

    3
    0
    Mar 14, 2008
    Here in Manitoba we don't use UVerse, but MTS, our TV provider does use the Motorola VIP1200 and VIP1216. I have both.

    My intention was/is to use the 1200 to record SD programs and the 1216 to record HD programs (the 1216 has a 160GB hard drive, while my TiVo has a 500 GB hard drive). After searching the web and finding that the IR sensor location is at the Power button, everything seemed to be fine. The IR blaster pair that came with my TiVo series 2 DT works just fine to change channels.

    Then I ran into the screensaver problem.
    Thank you to those of you who worked out a solution to that one.
    I will now program a short recording every 4 hours.

    The tech support people from MTS told me the screen saver cuts in every 6 hours in order to save bandwidth.

    Dave S.
     
  9. Quantum Panda

    Quantum Panda New Member

    10
    0
    Feb 23, 2005
    I've been searching back threads on U-Verse, since we're considering switching to it (the missed channel changes on our Insight box are getting worse every day). Am I correct in my understanding that currently, there are no major issues with using a TiVo Series 2 with U-Verse?

    I'm trying to get some understanding of how the setup works with the U-Verse DVR. Does the U-Verse DVR pass-through the main signal to the TiVo? Does that signal pass through even when the DVR is set to record something else? That is, can I have TiVo changing channels and recording programs and have the U-Verse DVR recording other channels at the same time?

    Forgive me if my thoughts are confused; I've been trying to figure out whether these would work together and so I'm quite confused.
     
  10. Bobola

    Bobola New Member

    2
    0
    Nov 21, 2005
    Like many others I am considering switching to U-Verse. I do not have cable (I have Dish) but we have been having problems with it lately and I like some of the channel options on U-Verse better. However, I do not want to loose all the great features (and the massive hard drive on my TivO) Before I do so I want to make sure all the Motorola IR channel switching issues are resolved. I read the thread and they seem to be. Should I request a particular Motorola series?

    Thanks for all your help. It was amazing to see the creative ways you all got to work. What a great on-line community! You guys have helped me out numerous times over the years!

    Bobola
    Houston, TX
     
  11. daschell

    daschell New Member

    3
    0
    Mar 14, 2008
    I currently have two different settop boxes of the kind used by UVerse - they are Motorola VIP1200 and VIP1216 (DVR). I use the 1216 to view TV in widescreen format. I use the 1200 to record programs to my TiVo.

    The problem in trying to use one of these STBs for both purposes is that you must configure the output for either 4:3 or 16:9 and it will not switch itself depending on program format. You can use one configured as 16:9 to record to TiVo, but then you will always have black bands at the top and bottom of your picture.

    Dave S.
     
  12. Quantum Panda

    Quantum Panda New Member

    10
    0
    Feb 23, 2005
    Well, that's not an issue for me at this point, because we don't have a 16:9 set. So leaving it set for 4:3 would be just fine, as long as that setting appropriately letterboxes widescreen programs.

    I'm still wanting to know about using one box for both the TiVo and the U-Verse DVR. Aside from this issue you raise, will it work? Or do I need to get two boxes, with one dedicated to the TiVo, as you describe in your setup?
     
  13. centisteed

    centisteed New Member

    1
    0
    Jul 27, 2009
    I currently use an old Tivo Series 2(?) from 2003
    with a bigger hdd in it. I have a wire for the IR
    remote control that can control the U-verse box
    & I've never had a problem with it. I first got the
    U-verse last August or so.

    Obviously I have to use RCA inputs from the
    Cable box to the Tivo, but I then upconvert
    to component cable via my Receiver.

    To keep the U-verse running, I have a Tivo
    scheduled to record 5 minutes on a different
    channel every 6 hours so it doesn't turn off.

    For recording purposes, I have a Toshiba DVD
    recorder (with hard drive) that I will record
    Tivo programs to & then unload to DVDs.

    For me, this system works. I've looked at upgrading
    to a Tivo HD, but I'm not sure if the current 120G
    has the eSATA enabled or if it can change the
    channels of the U-verse the same way as my old
    Tivo. Also, U-verse doesn't have a cable card, so
    does the new Tivo HD control & record the U-verse
    in the same way as an old Tivo does?

    I don't have a blu-ray recorder, so I'm not sure
    there is much point in getting an HD recorder until
    the price of burning HD to disk gets cheaper.
     
  14. rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    The TiVo HD can't control an external box so, unfortunately, you're out of luck with U-verse :(
     
  15. nmiller855

    nmiller855 Active Member

    5,402
    0
    Sep 26, 2000
    East of...
    I got my original series 1 TiVo working with Uverse by taping the IR blaster on to a short straw to suspend it in front of the box. It never skipped changing channels after I found the right spot. I then set up manual recordings for 5 minutes every 4 hours to make sure the box never timed out. All went well but thankfully we are switching back to DirecTv so I am getting out all my DirecTiVos trying to figure out which ones have the most recording times & get them ready for hook up on Wednesday.
     
  16. kettledrum

    kettledrum Member

    913
    7
    Nov 17, 2003
    Fishers, IN
    I don't have any personal experience with using TiVo with the Motorola 1216 DVR (I too use my TiVo with the non DVR Motorola 1200). But as far as I can tell, theoretically it should work. It would be no different from you watching live TV through the U-Verse DVR at the same time it is recording another channel. Recording on the U-Verse DVR is completely independent from outputting (displaying) a channel to your TV, assuming that you have an available stream to use.

    In fact, that is what the U-Verse DVR thinks you are doing all of the time...just watching Live TV 24/7. It doesn't know what is on the other end, all it knows is that it is getting channel change requests and sends the channel to the output.
     
  17. alanf51

    alanf51 AlanF51

    4
    0
    Jul 4, 2005
    Central CA
    I am switching from Direct TV to uverse this next week. Will my previously direct TV Tivo be able be used for replay and or recording ov UVERSE, I have over 100 saved shows. I don't know the series but its the HD DVR from about 2006

    Thanks
    Alan
     
  18. kettledrum

    kettledrum Member

    913
    7
    Nov 17, 2003
    Fishers, IN
    Alan,

    I have not heard of anything other than a standalone Series2 being able to work with U-Verse. Can your DirectTiVo be used to control a cable box from a cable company?
     
  19. alanf51

    alanf51 AlanF51

    4
    0
    Jul 4, 2005
    Central CA
    I doubt it, it came in a box with DirectTv's name on it. I hope it can be setup to replay only, I have a lot of content

    Thanks
    Alan
     
  20. classicsat

    classicsat Astute User

    17,877
    0
    Feb 18, 2004
    Ontario Canada.
    The only thing you can do, without DirecTV service, is play existing recordings, and with the HD-DVR, buffer broadcast TV from antenna.
     

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