1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Tivo and SonicWall Firmware 5.9.x IPS Download Issue Solution

Discussion in 'TiVo Help Center' started by Gerhard, Sep 4, 2013.

  1. microtel

    microtel New Member

    Jul 15, 2014

    Is there a more specific list of Tivo IP addresses out there that you are aware of? These ranges are very broad and could open you up to something, are all of these addresses confirmed Tivo's?
  2. Gerhard

    Gerhard New Member

    Sep 29, 2002
    I don't know about the more specific list of Tivo service IPs on the internet.

    However, I do know that the SonicWall tech support folks are fairly poor at best.

    The process for determining what rule is being tripped is to:

    1) Perform a packet capture for the IP address of the Tivo that is failing

    2) In the packet capture log, it's going to tell you why it's being blocked.

    3) Then, you need to go to the Logs (located in a different place in the SonicWall UI) and filter for the rule being triggered (ex. "Network").

    4) Once you know the rule being tripped, you can go back to the IPS UI under the Security UI, and search for that specific signature (rule).

    5) Once you find that rule, you can turn it off, or change the settings.

    It took me MONTHS to get someone to tell me how that worked on the SonicWall. No ONE of their technical support people could tell me that.

    In the end, I setup another zone for the appliances, and separated them off to their own network. So the Tivos get a different policy from the rest of the systems in the house... but the computers are all serverly locked down.

Share This Page