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Tivo 1 wont make its daily call anymore

Discussion in 'TiVo Help Center' started by tubular031, Dec 14, 2008.

  1. SleepyBob

    SleepyBob Active Member

    3,369
    1
    Sep 28, 2000
    Wisconsin
    I brought my TiVo 1 back online last month, but could never get through for the calls. I assumed it was Vonage and Charter Phone causing the problem (tried at two houses), but maybe not.

    Are any Series 1's able to dial in?
     
  2. erniebert

    erniebert New Member

    3
    0
    Jan 14, 2009
    I just spoke with a tech who asked me to forward him all the message board links and websites that are reporting this issue.
    He was very nice, but also stated that he was unaware that there was a huge issue but would love more details and to see how widespread it is.
    Can you fine people give me a list of sites/boards reporting this issue and I will forward them to him in a email!! Hopefully he can get this escalated?!?!?!? Just report the sites in this thread and I will keep checking them!!

    Ernie
     
  3. mec1991

    mec1991 Cranky old coot

    659
    0
    Nov 5, 2004
    Back home...
    If you force anywhere from 6 to 10 calls you might get lucky.:(
     
  4. dbranco

    dbranco Member

    682
    1
    Nov 20, 2003
  5. mec1991

    mec1991 Cranky old coot

    659
    0
    Nov 5, 2004
    Back home...
    Regarding some of the earlier posts in this thread, I honestly do not believe TiVo is the type company who would deliberately do this. (I can see Philips or Sanyo attempting something like this, but that is another story....)

    But even if they were the type, they would have to know you cannot get away with behavior like that in the age of the internet. The "good old days" where companies did not have to worry about bad publicity being spread worldwide are long gone.

    That having been said, the silence from TiVo is truly deafening.
     
  6. johnhartshorn

    johnhartshorn New Member

    5
    0
    Jan 3, 2008
    STL Metro East
    Update: I have now had several calls successfully connect and start downloading, but all have ended with "Call interrupted", and I have not gotten to the point of being able to update guide data. The only times I have ever been able to get calls throughis in the wee hours, so I may have to stay up tonight repeatedly forcing calls.

    In another thread/forum forums.tivo.com/pe/action/forums/displaythread?rootPostID=10412199 some reported being able to temporarily switch to a 800 number, but when I try to get new numbers, it wants to dial out to update the numbers list, and of course gets the same issue.

    Does anyone know what the "800" number is, so I can enter it as a pre-fix? I tried capturing the default nunmber TIVO uses, but because it puts a "1" in front of it, my VOIP system errors out before the call is made, and doesn't record it.

    Update #2 - After sitting up and babysitting last night (34 forced calls, 31 of which "failed to connect" or "service not answering", I finally finished the download (A total of 142 calls over 5 days, of which 5 successfully downloaded any data). I can now see local numbers to dial, but no 800 number is listed. Froma toll perspective, it doesn't matter, as I am on VOIP, and charged for minutes used regardless of what area code. I would just like a number that works.

    John
     
  7. dbranco

    dbranco Member

    682
    1
    Nov 20, 2003

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