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Time Warner Cable Tuning Adapter - The Carolinas

Discussion in 'TiVo Series3 HDTV DVRs' started by jmaditto, Feb 5, 2009.

  1. Feb 5, 2009 #1 of 1342
    jmaditto

    jmaditto New Member

    143
    0
    Jul 29, 2007
    Columbia, SC
    Since it seems South and North Carolina are somewhat tied together with TWC, I thought it might be appropriate to have our own thread as the TA’s are starting to roll out in our two states. I think we have similar TWC networks so there should be a lot in common. Let’s use this thread to post the following about TWC TA’s in South Carolina and North Carolina

    • TA install schedule – you have an estimated install date? Post it here.
    • TA Installed – lucky enough to have the TA installed? Post it here and tell us how it went.
    • TA Install Issues/Resolution – had an install problem that was resolved, post it here and tell us how…this might help the next guy.
    • Any other relevant info or insider info on TA’s in the Carolinas please post it here.

    Maybe this will work maybe not...worth a try.
     
  2. Feb 5, 2009 #2 of 1342
    jmaditto

    jmaditto New Member

    143
    0
    Jul 29, 2007
    Columbia, SC
    I'll kick things off. Received an email communication from TWC stating TA's are in testing and most areas will receive the TA's in Feb 09. The previous letter stated the same thing except the target date was Jan 09 :eek:(

    Heard from a TW engineer confirming TA testing in Columbia and that is was “going well” Still working to get additional details.
     
  3. Feb 5, 2009 #3 of 1342
    ZeoTiVo

    ZeoTiVo I can't explain

    25,527
    0
    Jan 2, 2004
    I have one TiVo HD now but it is just doing analog and OTA.

    I have a second Tivo HD that is supposed to be shipping to me but it is lost in limbo (long story). Once that comes in I will go cable card and of course get the TA for it.

    I had done a preliminary call and the CSR knew about cable cards and that seemed fairly smooth but she had not heard of Tuning adapters. Once My TiVo HD arrives and I start asking for real I will report back.
     
  4. Feb 5, 2009 #4 of 1342
    macd2

    macd2 New Member

    63
    0
    Jul 6, 2004
    Is there a list somewhere of which channels are through SVC and which are not? I had a CableCard installed this week and I'm missing some channels I think I should get. I think it's because of SVC. The tech told me I was not supposed to get those channels.
    (I'm in the Raleigh market.)
     
  5. Feb 5, 2009 #5 of 1342
    szurlo

    szurlo New Member

    181
    0
    Jul 11, 2002
    Lexington, SC
    Right, and one before that said "December". I'd be willing to bet that this letter is not being manually updated. It's simply showing the current month +1 for the ETA. It's almost as bad as that sign you see in bars that says "Free Beer Tomorrow!".
     
  6. Feb 5, 2009 #6 of 1342
    szurlo

    szurlo New Member

    181
    0
    Jul 11, 2002
    Lexington, SC
    Not that I have ever been able to find, and other posters have indicated that TWC actually refuses to provide this information. If you still have a TWC DVR, you may be able to figure out which channels are SDV by viewing a specific diagnostic screen on the TWC DVR. However, even that information is suspect, since some of us appear to be getting some channels on our Tivos that the diag screen says are SDV even though we don't have TAs yet.
     
  7. Feb 5, 2009 #7 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    G2 says Raleigh should be starting the process today or tomorrow. Look for a letter in your mailbox. Head End code is installed and ready to rock and roll.
     
  8. Feb 5, 2009 #8 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    What are you missing? I can tell you if its SDV. All of the new stuff is SDV.
     
  9. Feb 5, 2009 #9 of 1342
    KeithB

    KeithB New Member

    156
    0
    Dec 12, 2008
    Charlotte
    Charlotte - An M-card worked well until the new TiVo HD died after five weeks. :( The replacement TiVo HD wouldn't pair successfully with M-cards because it came with 8.x firmware. 11.x firmware finally downloaded a few days later, but I haven't called TWC to bring an M-card back out yet, since they don't also have Tuning Adapters available yet.

    I applied for a Tuning Adapter through TWC's webpage after the first TiVo HD was working well with the M-card. At that time, they said TAs were expected before the end of the year 2008. Then they e-mailed a few weeks later and said before the end of January 2009. It's February now, and the local TWC office is clueless. I called last week, they wouldn't provide any estimated date for TA availability, and they neglected to call me back in 48 hours as promised. I called again Wednesday and received the same non-story and the same commitment for a return call. Then I walked into the Arrowwood Drive office and asked directly for information. The front-desk agents didn't know any more than anyone else, but at least they were polite. :) The one tiny bit of information I gained yesterday afternoon was the Greensboro, NC office is managing the cable-card and tuning adapter effort.

    I filed an online complaint with the FCC yesterday. :mad: I'm sick and tired of hearing "Free HD" in all of their advertisements, because I don't plan on paying TWC monthly fees for their set-top-box. That means I must pay monthly fees for the 'digital tier' and a cable card. Neither of those situations equate to the "Free HD" they so heavily advertise. Especially when they don't provide a Tuning Adapter yet.
     
  10. Feb 5, 2009 #10 of 1342
    jmaditto

    jmaditto New Member

    143
    0
    Jul 29, 2007
    Columbia, SC
    Maybe this wasn't such a good idea.....

    Does anyone in SC or NC have a working TA right now?
     
  11. Feb 5, 2009 #11 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    Jacksonian does in Greensboro. Probably some others who arent admitting it.

    What maybe wasnt such a good idea?
     
  12. Feb 5, 2009 #12 of 1342
    macd2

    macd2 New Member

    63
    0
    Jul 6, 2004
    I am receiving Encore, but not Encore2 and the other Encore channels.

    That's all I remember for sure right now. I'll check at home tonight.
     
  13. Feb 5, 2009 #13 of 1342
    jmaditto

    jmaditto New Member

    143
    0
    Jul 29, 2007
    Columbia, SC

    Thanks. I was half way kidding about the idea. I just posted that b/c I was expecting more positive responses about people getting TA's close by giving my hope that mine is just around the corner. Really, I think this will be a helpful thread.

    mac - I used to get ESPNHD but at some point that went SDV....can't get it on the THD now.
     
  14. Feb 5, 2009 #14 of 1342
    jpd31

    jpd31 New Member

    23
    0
    Jan 4, 2009
    Winston-Sale...
    Jacksonian was the first in Greensboro to get a TA, but he got his because TWC is testing out the TA before releasing it out to the public. I am in Winston-Salem and I have not gotten a call or letter about when I am to receive a TA. I'm glad that this thread is here because at least there is communication here and we have yet gotten anything from TWC.
     
  15. Feb 5, 2009 #15 of 1342
    NIGHT STALKER

    NIGHT STALKER New Member

    30
    0
    Feb 5, 2009
    Lexington, SC
    I have had a MS cc for almost a year now and make it a point to call and complain monthly
    about lack of channels, SDV, paying for useless cc, etc. All I get is we're working on it and there are no plans to bring it out soon. BUT, I WILL be the FIRST one notified when it is ready to roll out! I'm sitting by the phone now.
     
  16. Feb 5, 2009 #16 of 1342
    convergent

    convergent Member

    389
    0
    Jan 3, 2007
    Raleigh, NC
    Someone posted in another thread that Raleigh was supposed to start rolling them out today. Can anyone confirm that? I am in Raleigh and missing a lot of channels today.

    I also completely agree with the reply about TW advertising "free HD". I hardly call it free.
     
  17. Feb 5, 2009 #17 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    Raleigh is ready.... They just have to start turning the crank. G2 is that it is a staged rollout with some folks getting a letter very soon with instructions on how to obtain. There are TA's working in Raleigh right now.
     
  18. Feb 5, 2009 #18 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    The Encore channels are not SDV.
     
  19. Feb 5, 2009 #19 of 1342
    jmfirestone

    jmfirestone New Member

    47
    0
    Dec 31, 2007
    Colfax, NC...
    Encore is it's own thing for movie channels I think. I thought I was paying for them all, but I don't get the encores, even on the normal TWC HD boxes.

    I am in Greensboro and have been anxiously awaiting my TA for a long time as well. jacksonian seemed to think Feb was the month, apparently he was the first guinea pig in our area. I really hope that yesterday was the roll out day (as someone suggested) and there is a TA sitting on my doorstep when I get home!

    Obviously, I don't really have my hopes up for that.
     
  20. Feb 5, 2009 #20 of 1342
    convergent

    convergent Member

    389
    0
    Jan 3, 2007
    Raleigh, NC
    Thats great to hear... can't wait to get my hands on one.
     

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