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Discussion in 'TiVo Series3 HDTV DVRs' started by dolfer, Aug 24, 2009.
Ha! Found it... http://www.tivo.com/setupandsupport/contactsupport/lineup_tool.html
Be sure to include your cable company's local number with any lineup change report.
Giving the national number for TWC doesn't really help TiVo/Tribune.
Not sure if this helps... But I sent an email to TWC also.
Awesome! Thanks for the specific info. I appreciate it... --Dolf
I did the same. But updated software won't install until approx 2AM. This is the part I want to know if we can force to install.
Just checked Zap2it.com and it has the new lineup. See below.
I chose the South Dayton Digital rebuild and it has all the moved channels as listed on the guide I received in the mail.
Presumably the Tivo box will pick this up later today but not clear if you need to repeat basic setup.
Choose Your Provider
AT&T U-verse TV - Fiber Optic TV - Digital (Dayton)
Time Warner Cable - Cable (Bellbrook)
Time Warner Cable - Rebuild (Bellbrook)
Time Warner Cable - Digital Rebuild (Bellbrook)
Time Warner Cable - Digital (Bellbrook)
Time Warner Cable Dayton City - Cable (Dayton)
Time Warner Cable Dayton City - Rebuild (Dayton)
Time Warner Cable Dayton City - Digital Rebuild (Dayton)
Time Warner Cable Dayton City - Digital (Dayton)
Time Warner Cable South Dayton - Cable (Kettering)
Time Warner Cable South Dayton - Rebuild (Kettering)
Time Warner Cable South Dayton - Digital Rebuild (Kettering)
Time Warner Cable South Dayton - Digital (Kettering)
zap2it has my stuff too, Time Warner North Dayton Digital Rebuld.
Threw me off at first because the site came right up with my old lineup, which it also still has. It displayed my zip code and North Dayton, so I thought: well that's right so they don't have the new data yet. You have to click "Change my location" then select the digital rebuild version.
So we absolutely have to wait until 2 am tomorrow morning for this, is that correct?
Most of the time that rebuild lineup is temporary and will be merged into the actual lineup. I would avoid running guided setup and using that lineup as it will probably be deleted once they merge the lineups.
Does guided setup do anything that a connect plus manual channel selection combined don't do?
Guided setup will let you choose from a list of available lineups. However, you shouldn't need to change lineups. If you choose one of the rebuild lineups, be prepared for your guide data to stop updating at any time. In general, the best thing you can do is wait and it will fix itself.
Anyone home from work yet??? Let us know if your guide had been updated! thanks, D
Time Warner Digital North Dayton here and still showing incorrect lineups. I rebooted the Tivos and forced a connection on both. No luck. Had to set up all my recordings as manual recordings for tonight. Hopefully this is fixed tomorrow. Why can the services that provide the guide plan proactively for these huge changes?
franzey, I invite you and any others who have not contributed to my "What is good digital viewing" thread to post there. I'm particularly interested in your input since you are also North Dayton like me. I'm in Englewood -- where are you, if you don't mind saying?
Please read my first post in that thread to see what I'm getting at.
I am in Huber Heights. Not far from you at all.
This happened a few months ago in the Northeast Ohio division (Erie, PA for me). I called TiVo the first time and it took about a week to get the guide updated. There have been a couple times since then that they've added 5 or so HD channels to the lineup. Those changes have been pretty smooth (updated guide within about 3 days each time) with no calls to TiVo or Time Warner.
Aaargghh! 3 to 5 days? dolfer, we might as well cool our heels and think of other things!
I just don't understand why this happens... They have known about this MASSIVE change for months. Why can't they get their $#^% together????????????
Aarrgh! day 2 no updated Channel Guide. Another day of manually setting recordings. What a pain. Come on Tivo get your act together!!
I am not claiming to be an expert here... But I think it's Time Warner's fault for not proactively submitting these changes to the proper services. Not Tivo's...