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Time Warner Cable Massive Lineup Changes August 25th!

Discussion in 'TiVo Series3 HDTV DVRs' started by dolfer, Aug 24, 2009.

  1. Aug 24, 2009 #1 of 193
    dolfer

    dolfer Myles Standish Proud

    709
    0
    Nov 3, 2000
    Milford,...
    Not sure if it's nationwide, but Time Warner Cincinnati is doing a massive channel re-org tomorrow and I am concerned that it will cause some problems. Especially since we have an extra layer of complexity with the TA's.

    Please post any problems/resolutions here.

    Hopefully this thread will be empty!
     
  2. Aug 24, 2009 #2 of 193
    JeffRapp

    JeffRapp New Member

    27
    0
    Sep 30, 2007
    Nebraska
    Care to share any details regarding this lineup change? I know we've been receiving about 10 new HD channels since early last week that aren't on the official TWC.com channel list for our area.
     
  3. Aug 24, 2009 #3 of 193
    dlfl

    dlfl Cranky old novice

    6,998
    18
    Jul 6, 2006
    Near...
    I'm only aware of this happening in southwest Ohio. Here is the link they provided to get more information:

    http://www.twcinfo.com/

    I've received two mailings and one automated phone call on the shuffle. One mailing included a glossy brochure of the new line up, but this is customized to each sub-region within southwest Ohio.

    One thing I noticed is that some channels now have two different channel numbers. (I confirmed this by calling them.) I assume this is possible with SDV but I wonder if it has actually been done anywhere before now?
     
  4. Aug 24, 2009 #4 of 193
    kika2000

    kika2000 Member

    91
    0
    Apr 20, 2009
    NYC
    This occurred in the NYC area on the 19th.

    http://www.timewarnercable.com/nynj/...19changes.html

    I had no issues with the channels which moved, but even though I see them in the guide, I am not receiving any of the new HD channels yet.
    It's very frustrating to see guide info for TCMHD and BBCAHD, but get no picture.
    I'm hoping transmission kicks in soon.
     
  5. Aug 24, 2009 #5 of 193
    ikey78

    ikey78 New Member

    20
    0
    Feb 14, 2005
    Thanks for the update re the changes in New York.

    How soon after the switch was it reflected in the channel guide?

    Did you have to change the channels you receive to make the new ones show up in the guide?

    Did you have to redo your season passes?

    I am out of town right now but when I look at the listings on Tivo.com I see no indication of a change in lineup for Southern Ohio after the 25th when the change is supposed to occur.
     
  6. Aug 24, 2009 #6 of 193
    dolfer

    dolfer Myles Standish Proud

    709
    0
    Nov 3, 2000
    Milford,...
    did you have to reboot your TA or your Tivo or both???
     
  7. Aug 24, 2009 #7 of 193
    dlfl

    dlfl Cranky old novice

    6,998
    18
    Jul 6, 2006
    Near...
    Any idea how long it took them to change everything? A CSR here told me it would be done between 2am and 6am, but she wasn't very sure about the accuracy of that info.

    At least TCMHD is in your lineup. We're stuck with the SD version.
     
  8. Aug 25, 2009 #8 of 193
    dolfer

    dolfer Myles Standish Proud

    709
    0
    Nov 3, 2000
    Milford,...
    its 7am on tuesday...

    the channels have changed but Tivo hasn't picked up any of the changes.

    The guide data is the same ole channels...i was hoping for a tivo detected a lineup change this morning!!!!!!!!!!

    uggh...
     
  9. Aug 25, 2009 #9 of 193
    socrplyr

    socrplyr Active Member

    1,079
    2
    Jul 19, 2006
    Tivo doesn't detect line up changes. Your cable provider submits them to Tribune Media Services and Tribune updates the line up, which Tivo uses. Tivo can only deal with the information given. I don't know how this one will go for you but also be prepared to possibly rerun the guided setup. If you want to see if TW has updated the info with Tribune, go to zap2it.com and check out the lineup there. After that it will take a little time for it to filter down to Tivo and then when your machine next updates after that you will get the info.

    For future posting etiquette, place the location in the title. TW is NOT doing a lineup change. TW Cinci is.
     
  10. Aug 25, 2009 #10 of 193
    kika2000

    kika2000 Member

    91
    0
    Apr 20, 2009
    NYC
    The moved channels migrated within 24 hours. I didn't have to change any of the channels manually or redo my season passes, but I have some other issues with service here that force me to reboot my Tivo pretty often so I'm not sure what effect that had on the process.

    I'm STILL not getting the new HD channels though - almost a whole week later.
     
  11. Aug 25, 2009 #11 of 193
    Effinay

    Effinay New Member

    26
    0
    Aug 17, 2006
    Centerville,...
    Same thing here. I went through the channel list walkthrough again on the tivo and forced it to find the new lineup. It then connected and downloaded the new lineup and is currently loading the new info and organizing the new guide.

    Timewarner South Dayton
     
  12. Aug 25, 2009 #12 of 193
    dolfer

    dolfer Myles Standish Proud

    709
    0
    Nov 3, 2000
    Milford,...
    great... Zap2it still has the old lineup... as of 10:00am. ;(
     
  13. Aug 25, 2009 #13 of 193
    dlfl

    dlfl Cranky old novice

    6,998
    18
    Jul 6, 2006
    Near...
    Correction: TW SouthWest Ohio is doing the change, which includes Dayton and many other locations.
     
  14. Aug 25, 2009 #14 of 193
    dolfer

    dolfer Myles Standish Proud

    709
    0
    Nov 3, 2000
    Milford,...
    Why doesn't Tivo have email/web-based customer support by now?!?!?! I don't want to call them!! ;) I hate it when *technology* companies don't use technology!
     
  15. Aug 25, 2009 #15 of 193
    dlfl

    dlfl Cranky old novice

    6,998
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    Jul 6, 2006
    Near...
    Yeah, I seem to be getting all the shuffled channels on the numbers specified in the lineup they mailed me, after rebooting my TA.

    I forced a TiVo connect at 8:45am but guide data is not correct.

    The weird behavior is that I can check a channel as one I receive then later when I channel-up or channel-down it will skip over that channel and if I go back to channels, TiVo has unchecked that channel! Example: CNNHD, Channel 1350. I wonder if that's just a side effect of not having valid guide data?

    Will redoing guided setup make any difference?

    We should submit Guide Data problem reports to TiVo, just to ensure they get the message.
     
  16. Aug 25, 2009 #16 of 193
    bobrt6676

    bobrt6676 Member

    187
    0
    Dec 31, 2007
    Huber...
    Same here in North Dayton.

    At least I can manually tune all stations. No SDV issues.:)
    I suppose after todays update the Guide will be correct after the 2 AM software update.
    Is there anyway to force the 2AM install? I could just wait until tomorrow. :rolleyes: But if there's a way.
     
  17. Aug 25, 2009 #17 of 193
    bobrt6676

    bobrt6676 Member

    187
    0
    Dec 31, 2007
    Huber...
    They had the correct line-up when I changed location and selected TW Dayton-North (rebuild)
    Maybe the Cincy line-up has the same option.
     
  18. Aug 25, 2009 #18 of 193
    dlfl

    dlfl Cranky old novice

    6,998
    18
    Jul 6, 2006
    Near...
    You can force a connection as I did at 8:45am this am, but it didn't get the corrected guide data (see my post #15 above).

    I'm hoping Effinay will post whether he/she got corrected guide data after redoing guided setup (at least I think that's what he/she did).
     
  19. Aug 25, 2009 #19 of 193
    dolfer

    dolfer Myles Standish Proud

    709
    0
    Nov 3, 2000
    Milford,...
    I have "Time Warner Cable ICRC Mason - Digital" and it is still incorrect as of 10:41am. Just checked it.
     
  20. Aug 25, 2009 #20 of 193
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    Today, your TiVo should receive whatever is on zap2it.com as of 1pm.

    If zap2it.com doesn't have your updated lineup by 1pm, then I believe you'll have to wait another day to see any change on your TiVo.
     

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