I have 2 Tivos, a Premier Elite (2 years) and an S3 HD (4 years). Switched from Verizon Fios to TWC in Jan since Verizon doesn't carry Pac 12 Network. Received a new cable card and tuning adapter (both Cisco) for both Tivos (Verizon Fios did not require a Tuning Adapter and used a Motorola CC). All was well until last week. Premier started losing channels and only recording partial shows in Season Pass programs. After several calls to Tech support, visits by 2 different TWC reps, calls to Tivo customer support, reconnecting Tivo system, rebooting Tivo and TA together and separately I almost gave up. One last time TWC rep came out and we called Tivo. After changing the TA and trying 3 cable cards it was determined the Tivo cable card reader was at fault! Primarily because under the Cablecard diagnosis screen the only message that was provided was "failure to Load" on all 3 cards. Funny thing is I could still get HD network channels via the TA and Cable card?? Tivo & I agreed to an exchange for the Tivo box and it is on its way. Yesterday, the S3 (same set up as previous Premier Tivo Box) didn't record a program from the Season Pass Manager. Started my investigation to determine a diagnosis. To Do list shows "none scheduled" for every Season Pass program even though the Guide shows the programs (ie daily newscasts). I can go a week out on the Guide and select a program to record and the the To Do list has it set up to record. Just can't get Season Pass Manager to recongnize programs in the Guide? Tried to record a new Season Pass from Tivo online - message on Tivo is that it can't find the program although it is scheduled for current day. Cable card diagnosis screen also shows "failure to load" when accessed but I am receiving all of my channels in the guide and can watch and record (individually). I also received an error code 161-38 from Tivo indicating I am not receiving all my services and to contact the provider? Again, I am getting all of my cable channels, I can record, just can't use the Season Pass manager or online tivo services. I have done a 2x reconnect to Tivo service followed by a reboot without success. I called TWC and tech advised 161-38 is from too many 'Hits" but didn't know how to resolve. I can have a tech come back out but I think that would be useless! My choices unless someone has suggestions are 1) Go with TWC DVR equipment (only 2 tuners), 2) Return to Verizon Fios and keep my Tivos without Pac 12 network or 3) continue down the black hole trying to fix the current TWC Cablecard, Tuning Adapter and Tivo mess. Not sure if I should reset the Tivo and start all over. Thanks for letting me vent and I am open for any suggestions.