The reason I care about return abuse is Costco. Costco used to have a fantastic return policy that I personally only used rarely (but was very glad it was available). Unfortunately there were many people that viewed the Costco return policy as a revolving rental so that they could bring in that two year old TV (that had nothing wrong with it) and walk out with a brand new one. When return policies are abused it not only trickles down into higher prices for other consumers but also results in much needed return policies being trimmed back. At the end of the day though, you are right, it's for TiVo and/or BB to worry about, not us.