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The official TiVo provided TiVo Service status page - http://status.tivo.com/

Discussion in 'TiVo Roamio DVRs' started by nooneuknow, Apr 7, 2014.

  1. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    http://status.tivo.com/

    The official TiVo provided TiVo Service status page.
     
  2. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Currently:

    Minor Service Outage Refreshed about one minute ago
    TiVo Core Services: Partial Outage
     
  3. aadam101

    aadam101 Tell me a joke

    7,029
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    Jul 14, 2002
    Massachusetts
    Says "Partial outage". That's not super helpful.
     
  4. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    At least it's an official acknowledgement, which can help negate the usual song and dance of calling TiVo's call center, having a CSR make you reboot everything, then make you change everything about your network, them blame it on something on the user's end of things.

    Sometimes people naturally tend to do all that, unnecessarily, as a sort of acquired habit, knowing what the "usual drill" is.

    I started this thread for this very reason.

    TiVo provides an official status, and if people are made aware of this link, it is certainly more helpful than TiVo's call center. They usually deny anything being wrong on their end, or claim to be unaware of anything being wrong, while at the very same time, TiVoMargret will be tweeting that they are working on the issue. I just checked, and her twitter feed seems inactive.

    http://twitter.com/tivodesign - Where everybody can check her twitter feed without having to have a twitter account.

    There's also: margret@tivo.com - as her official contact method for submitting TSNs (which shouldn't be done publicly), and other matters that don't belong in public forums or on social media, like facebook http://www.facebook.com/TiVo

    EDIT/ADD: Her TCF profile page: http://www.tivocommunity.com/tivo-vb/member.php?u=198507
     
  5. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    The pre-existing universal reporting thread for Roamios is here:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=510698

    The Premiere thread is here:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=503607

    By using these existing threads to report outages, after checking TiVo's status page, you can help to identify ISP/regional outages, or identify that the C133 may be due to a local problem, or even your own network.
     

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