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The (not so) silent majority - Happy with TiVo

Discussion in 'TiVo Roamio DVRs' started by The TiVo Dude, Dec 27, 2013.

  1. skid71

    skid71 Member

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    Mar 20, 2013
    A bit off topic, but I thought Comcast agreed to add VOD to TiVo, in exchange, TiVo would not sue Comcast over patent issues.
     
  2. CloudAtlas

    CloudAtlas New Member

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    Oct 29, 2013
    I think you meant 129K (129,000) lost subscribers.

     
  3. aristoBrat

    aristoBrat Active Member

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    Dec 30, 2002
    Va Beach, VA
  4. HarperVision

    HarperVision TiVo's Italian Cuz!

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    May 14, 2007
    Paradise...
    Maybe now they'll start embracing an "a la carte' " type programming package, since so many are going to similar models such as Netflix, Hulu and other "cord cutting" techniques?
     
  5. nooneuknow

    nooneuknow TiVo User Since 2007

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    Cox Cable...
    As much as I'd love to see that with any provider, it's a threat to their bottom line, unless they find a way to still make equal money, and then some.

    It's really not a TiVo matter. They've done their part with the Opera Store. What you suggest is almost entirely non-relevant to the thread topic. I do agree with you, though. :)

    I'll admit the Roamio is the best TiVo yet.... But, it still seems like it's the product the Premiere was touted as, and as things get trickled-down to the Premiere, other than the menu coloring, and speed, the two are hard to tell you are using something so many years newer, and the best they have to offer. It's taken a lot of years to make what I feel they should have in the previous product (if you take away the extra hardware-provided functions, like MoCA, wireless, mobile streaming, etc.)

    As long as TiVo doesn't let it stagnate, and keeps rolling new things that just can't work on the Premiere's limited resources, the Roamio line seems to have a bright future. I'll even give kudos to TiVo for adding more things to the Premiere, rather than just halting further updates for the platform.
     
  6. mburnno

    mburnno New Member

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    Oct 1, 2003
    Perhaps, but somehow companies have a way of dragging their feet on doing what they promise. I know in Maryland only select regions can use the VOD service and where I live it is not one of them. I don't know if this is because of a technical reason or if it cost money to implement it.
     
  7. laria

    laria Librocubicularist

    16,466
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    Sep 7, 2000
    Seacoast, NH
    I am glad it is available in my market... I gotta call and pair my cards, though, so I can use it. :eek:
     
  8. davezatz

    davezatz Funkadelic

    4,587
    3
    Apr 18, 2002
    Northern...
    The premise of the thread is interesting... I agree most forum chatter surrounds issues, yet on the other hand TiVo had 1.7 million retail customers in 2007 and as of October 2013 has something like 960k. The majority of users still served by TiVo probably ARE happy. Many/most of the unhappy or disinterested have probably moved on. And of course there are many shades of grey... For example, I'm mostly happy with TiVo (Reliability, UI, Mini, remote), but there are some things that disappoint (Android, Amazon, Pause Menu ads).

    It'll be interesting to see how Roamio holiday sales went. I feel like they need to lower prices a bit more to get more newcomers in the fold and I'm not sure why they don't offer super cheap Lifetime on older S3 and S4 hardware to increase their footprint.
     
  9. dahacker

    dahacker Member

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    Jan 14, 2004
    I think the problem is simple. People can get a DVR from their cable company at ~$20/month. To most people a DVR is a commodity and all are equal. Then on top of that, 90% of Americans can't determine the total lifetime cost of anything. So even though Tivos with lifetime are cheaper after 3 or 4 years (not including residual value), it just doesn't compute.

    This pervades itself in mobile phones with Americans also. Verizon pulled this game over on everyone last year (2012). They moved from $70 a month unlimited plans to $100/month 2GB plans and said that you can stay on your $70/month plan if you buy your phone up front. But if you get a subsidized phone for $200, then you have to change to a $100/month plan. I'm pretty sure I'm the only one in the US who buys their phone up front, kept their unlimited plan and my break even point is 12 months everytime I get a new phone. Everyone I talk to is now shelling out $100+/month to Verizon, can't change their phones for about 24 months, and now is stuffed with data caps.
     
  10. Chris Gerhard

    Chris Gerhard Active Member

    6,044
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    Apr 27, 2002
    AR
    I visited today to check if cheap lifetime on TiVoHD was being offered without any luck. I am definitely among the long term happy TiVo users, starting in Oct. 2000 with the DirecTV TiVo. I dropped DirecTV and added two TiVoHDs with lifetime in 2009. With three lifetime purchases, I have been using TiVo for over 13 years so it has been cost effective and reliable for me, never paying a monthly fee.

    I can't say a cheap lifetime service for my unsubscribed TiVoHD would be a good business decision for TiVo but I can say that is all I am interested in buying now. TiVo sends me promotional offers on the newer models but after considering the offers, I always decide to stand pat.
     
  11. lessd

    lessd Active Member

    7,695
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    Jan 23, 2005
    CT
    If I don't post on this Thread will people think I am unhappy ?? I think this Thread would more useful as a poll like
    Happy that TiVo ever came into being doing DVRs
    Cable co does the DVR job, we don't need TiVo
    Tried both Like the TiVo better
    Tried both Like the cable co DVR system better
     
  12. dcpmark

    dcpmark New Member

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    Feb 8, 2006
    I'm pretty sure Fios allows you to activate a CC online. I seem to remember doing this recently.
     
  13. laria

    laria Librocubicularist

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    Seacoast, NH
    Can you actually pair it though?

    We did activate our Comcast card online last week... but we haven't paired them yet, so we cannot watch HBO or use the Xfinity VOD app. We need to call and do that part.
     
  14. dianebrat

    dianebrat I refuse to accept your reality TCF Club

    10,122
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    boston'ish
    I've never gotten it to work online, but I have gotten it to work with the automated phone line repeatedly, so I recommend the phone process since you're in control and can enter the digits properly, which appears to be an issue when you talk to a CSR. :D
     
  15. laria

    laria Librocubicularist

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    Sep 7, 2000
    Seacoast, NH
    There's an automated phone line? I only know the cable card phone line at 877-405-2298, but in the past when I've called that there's just a person.
     
  16. dianebrat

    dianebrat I refuse to accept your reality TCF Club

    10,122
    78
    Jul 6, 2002
    boston'ish
    Verizon has an automated "activation line" but it also accepts the pairing info from the Host ID, and it's worked about 90% of the time for me. and yes, sorry I'm mixing providers without being clear, my bad there...
     
  17. laria

    laria Librocubicularist

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    Sep 7, 2000
    Seacoast, NH
    Ahh ok... bummer, I was going to be all over an automated pairing phone line. :)
     
  18. CloudAtlas

    CloudAtlas New Member

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    Oct 29, 2013
    TiVo subscriptions rose to approximately 3.9 million in total, a 32% increase year-over-year; driven by a strong quarter of close to 300,000 MSO additions, our strongest cable distribution results to date as well as best subscription growth in several years. In fact the best quarter for TiVo subscription growth since TiVo began mass distribution of its technology and services in the cable DVR market. [Results for the Third Quarter Ended October 31, 2013]

    The downside of TiVo signing up more MSO's (Cable Companies) is that from a numbers perspective they will lose some retail customers. Why buy a TiVo retail when you can rent it cheap or free from your CableCo? And a TiVo from your CableCo is installed and supported by them. Hard drive just crashed in your out of warranty TiVo? Just call for a free no hassle replacement. For your troubles accept an all new Roamio T6 in place of the broken Premiere Q4.

    Made by TiVo. Supported by CableCo.
     
  19. lessd

    lessd Active Member

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    Jan 23, 2005
    CT
    This has been TiVos main problem with retail sales, I think TiVo will get much more volume with the MSO. Using the MSO the one thing I don't know is how is the guide data is delivered to the MSO TiVo, by the internet as it is for the retail customer or does TiVo add something inside the MSO TiVo so they can get the guide data from the cable itself as the normal MSO DVRs do ?
     
  20. davezatz

    davezatz Funkadelic

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    Apr 18, 2002
    Northern...
    TiVo's largest "cable" deployment is Virgin Media in the UK. (1.8 million as of 11/13) and they're only seeking out 2nd and 3rd tier US operators. I'd gladly work thru Verizon or Comcast, but they'll never offer TiVo. Not to mention they'd be unlikely to offer Netflix or Amazon, negating some of TiVo's theoretical one box benefits. Related, I think we'll see US operators neuter Roamio stream capabilities due to potential licensing complexities.

    In the US, TiVo primarily handles the network backend stuff like that (and you'll see RCN's product guy periodically complaining on Twitter when TiVo's services go down), whereas the overseas operators stand up and/or integrate their own TiVo backend.
     

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