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The "Help! My Tivo is Stuttering /Freezing /Crashing /Clicking" Thread

Discussion in 'TiVo Help Center' started by ZikZak, Dec 29, 2003.

  1. Jan 12, 2006 #81 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    Normally, if it is a bad hard drive that works intermittantly, then when it works and you rewind it, it will play perfectly not as you say with pauses in it. The pauses are caused by the reading of the hard drive but if it is happening in the same place every time you replay a recording then that was caused because the input signal was not constant and had a pause in it which was recorded because of the input signal and not the hard drive. If you have bad weather which causes pixellation, your recorder will record it and it will be like that every time you replay it. If you have a good recording but a hard drive going bad then sometimes you will get pixellation but at different spots or places in the recording. It may happen 2 minutes into the playback or 10 minutes or whatever and then the next time it may play fine. These are 2 different problems. I am wondering if your problem is caused by a bad input signal or a bad tuner.
     
  2. Jan 30, 2006 #82 of 165
    arbiggs

    arbiggs ARBiggs

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    Aug 25, 2005
    Northern...
    OK. At least I know I'm not alone. I have a Series 2 DirecTiVo RCA DVR-40 that worked great for over a year and then began to pixelate/pause/stop. It seemed it was only while I was recording 2 shows and watching a third. I did some research; aha, a bad HDD. Replaced original 40GB with Maxtor 160GB (whoo hoo) and it worked great for a week and a half. Last night it did the ol' pixelate/pause thing, but this time it was non-responsive to the remote. Well, not completely non-responsive, I pressed FFwd x 2, DirecTiVo Button, Pause, FFwd, Play, or some combination thereof and after about 15 sec. it began executing the remote commands... very slowly. A command, wait about 3 sec. and another command, etc. I've read through this thread and plan to try a few of the recommended solutions. But am curious if I'm the only one with the "combo" of freezing/non-responsive remote.
    Thanx for any further insight.
     
  3. Jan 30, 2006 #83 of 165
    timckelley

    timckelley TCFer

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    Oct 15, 2002
    Austin, TX
    I replaced the bad hard drive using the Hinsdale instructions, and am really happy with the results. My TiVo works perfectly now, good as the day I bought it. :up: :cool:
     
  4. Jan 30, 2006 #84 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    When it is not responsive to the remote, it is busy or CPU bound and queues up the task in the task queue until it can get to it. This can be caused because it is taking a long time to read the data because of a bad sector. Running SpinRite software can correct the bad sector problem for a while but if you have a relatively new hard drive I would not think that should be the case.
     
  5. Feb 14, 2006 #85 of 165
    woolerym

    woolerym New Member

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    Feb 14, 2006
    I'm convinced that my series 2's case of the stutters is not harddrive related. A few months ago I saw the classic symptoms of a bad harddrive- crashing, rebooting, etc. I purchased a new (bigger!) drive and for a coupel days everything was good- then the stutters came back.

    If I trasfer show to either my other Tivo or PC (usuing multi-room and pc-to-go respectufully), shows are flawless. When I restart my tivo, even the theme song is jumpy from time to time.

    I really think this started when the last update came down- the one with games and podcasts and stuff. Called tivo, and they made it sound like they had never heard of the stuttering problem!). It really looks like the cpu/mpeg decoder,bios are just lagging.

    My harddrive temp is 35degrees, and I haven't heard any clicking sounds. Have tried replacing the IDE cable.

    Anyone else see these symptoms? Suppossedly there is a new update coming out in the next month or so- untill then I'm keeping my eyes open for a new box on ebay.
     
  6. Feb 14, 2006 #86 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    Well, I did not have any problems until the last release and then it happened to me. I finally sent the unit off and replaced the bad drive and now it is working perfectly so in my case it was definitely the hard drive but what was funny was that it worked okay until that last download occurred.
     
  7. Feb 14, 2006 #87 of 165
    ZikZak

    ZikZak Neurostim Addict

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    Aug 12, 2002
    Arecibo, PR
    woolerym,

    Sounds like a classic hard drive failure to me. If your tivo is just plugged into the wwall, for instance, and is not on a conditioned power source like a UPS, fluctuations in the power can seriously damage hard drives. This may have happened to both of yours. Hard drive problems are often be dormant until the software is updated because of tivo's partitioning scheme, in which one system partition is never in use, then gets switched in during an update. It has nothing to do with the system software itself.
     
  8. Feb 14, 2006 #88 of 165
    timckelley

    timckelley TCFer

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    Oct 15, 2002
    Austin, TX
    Could it be that something is causing his HDs to go bad, so that if he simply replaces the HD, that one will go bad too, because of the underlying problem?
     
  9. Feb 14, 2006 #89 of 165
    ZikZak

    ZikZak Neurostim Addict

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    If there is an underlying problem, it is usually simply an unconditioned power supply combined with local power fluctuations coming from the electric company. I highly recommend using a UPS for your tivo.
     
  10. Feb 14, 2006 #90 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    I have the APC S15 which is one of the best power conditioning battery backup units out there and my unit failed right after the last upgrade. I think that is very interesting, however after running SpinRite I found out I had some bad sectors so I ran it and it worked for awhile and then screwed up again so I ran SR again and it worked for awhile and then whammo. I then sent it off to Weaknees for a replacment drive.
     
  11. Feb 14, 2006 #91 of 165
    ZikZak

    ZikZak Neurostim Addict

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    Even with power conditioning, it's unfortunate, but drives do go bad. Again, it is common for drive errors to lay dormant for a while, only to show up immediately after a system upgrade because of the way Tivo uses dormant system partitions.
     
  12. Feb 14, 2006 #92 of 165
    timckelley

    timckelley TCFer

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    Oct 15, 2002
    Austin, TX
    I've always used UPS's, but after owning my series 1 for 2 years, a hard drive failed. I wasn't the original owner, so I can't speak to what kind of power conditioning the first owner had.

    I wound up not using Weaknees, but instead following the Hinsdale instructions and saved money, but I will confess it took me 3 evenings to figure it all out and to fix it.
     
  13. Mar 16, 2006 #93 of 165
    James Nichols

    James Nichols New Member

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    Mar 16, 2006
    My Tivo is stuck on the Welcome,Powering Up screen.Can anyone help me?
     
  14. Mar 16, 2006 #94 of 165
    timckelley

    timckelley TCFer

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    Oct 15, 2002
    Austin, TX
    Same thing's currently happening to my boss's daughter's one-year old combo-TiVo-DVD-burner unit. I'm thinking this could also be a hard drive problem, but I not the resident expert here. I'm sure others will soon confirm or deny this.
     
  15. Mar 16, 2006 #95 of 165
    ZikZak

    ZikZak Neurostim Addict

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    Stuck on "Welcome, Powering Up" means the tivo can't see the hard drive at all. Open the box and make sure all the connecting wires to the drive are seated firmly on both ends. If that doesn't help, the most probable issue is a busted power supply.
     
  16. Mar 17, 2006 #96 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    Also, unplug your power cord and plug into another outlet and see if that helps. A bad power supply could be causing your problem and that can be replaced by a company that specializes in fixing Tivos. If the power ribbon is loose, it can cause the same problem or if the power cable to your hard drive is loose that can cause the problem or it can just be a bad hard drive. If you do a search on my moniker you will find alot of my posts on this subject and where you can go to find or troubleshoot the problem.
     
  17. Mar 20, 2006 #97 of 165
    blindlemon

    blindlemon tivoheaven.co.uk

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    May 12, 2002
    Malmesbury, UK
    IME the most probable issue is always a busted drive :D

    A totally dead drive will give the same symptoms and is much more likely than a dead PSU. After you've checked the drive and found it to be working OK, then suspect the PSU. It's a shame though, as PSUs are a lot cheaper than drives :(
     
  18. Mar 29, 2006 #98 of 165
    ljk76

    ljk76 New Member

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    Mar 29, 2006
    Glendale, Ca.
    i have a Directv dvr r10, which is a receiver and tivo all in one. I am getting a bad care of freezing over the last 2 months, but I do alot of recording daily; I have 55 season passes, and have about 39-40 hours of of now playing list. I am purchasing a dvd recorder (panasonic es10s), so I can record to dvd and clear out my now playing list, which I am told would help clear up my freezing issue; to describe it, my recordings freeze midway thru recording (remote control inoperable), and when trying to switch between live tv channels, the picture does not follow; I get the tivo green screen and audio. I reboot, and it clears up, but a reboot seemingly means 2-3 reboots within days before it clears up.
     
  19. Mar 29, 2006 #99 of 165
    timckelley

    timckelley TCFer

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    Oct 15, 2002
    Austin, TX
    That sounds a lot like a bad hard drive. I had many of your symptoms, and replacing my bad hard drive cleared it all up.
     
  20. lajohn27

    lajohn27 Fanboi.. So what?

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    Dec 29, 2003
    Canada
    If your TIVO is stuck on POWERING UP and never gets past that point or continually reboots..

    Follow the instructions in this post:

    http://www.tivocommunity.com/tivo-v...759&highlight=disk+check+57+pause#post3845759

    Do it once with the command 57 (which performs a HD check) and then with a 52 (which installs the current software on the opposite system partition ... This *may* get your TIVO back up and running - at least long enough for you to watch your shows.

    J
     

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