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The "Help! My Tivo is Stuttering /Freezing /Crashing /Clicking" Thread

Discussion in 'TiVo Help Center' started by ZikZak, Dec 29, 2003.

  1. Sep 28, 2004 #41 of 165
    ZikZak

    ZikZak Neurostim Addict

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    Aug 12, 2002
    Arecibo, PR
    No, those are probably also symptoms of a hard rive problem. The regular background that you see in the menus is little more than just another (permanent) recording. If the hard drive is damaged in that area, the background might be difficult or impossible for the TiVo to access. That having been said, some menu wonkiness can be repaired with a re-boot. Have you tried rebooting yet?
     
  2. Sep 28, 2004 #42 of 165
    bohlke

    bohlke New Member

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    Mar 8, 2004
    Lincoln, NE
    Yeah reboots dont seem to help...
     
  3. Dec 23, 2004 #43 of 165
    Airwolf

    Airwolf New Member

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    Feb 13, 2002
    Florida
    Well, after a bunch of research and holiday sales, I purchased a new 120 GIG HD with the hopes of replacing a stuttering HD. Trouble was, I had already added one HD and I had NO IDEA how to determine which HD was going bad... was it the orignal A drive, or the added B drive? Here's what I did:
    1) I planned my attack with MFSTools 2.x (thank GOD for all those people who have kept that up to date!). With 100 hours of programming, I started at night to let it copy all night long...
    2) I hooked up my original A drive and the added B drive to determine which was Primary, etc. (per MFS)
    3) Imagine my surprise when my PC booted with SMART errors! WOO HOO! It determined that the original A drive was going BAD!!!!!!!!
    4) Slight change of plan.... replaced old 30 GIG A with new 120 GIG A... and copied it.
    5) Expanded with B and voila! 200 hours!

    NICE! :) Why write this? Because my Sony SVR-2000 (original model) had a SMART capable HD and if I had known that I would have not waited 6 months to fix the stutter problem.

    One thought: WHY DOESN'T TIVO MONITOR SMART STATUS???? :(
     
  4. Dec 23, 2004 #44 of 165
    bohlke

    bohlke New Member

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    Mar 8, 2004
    Lincoln, NE
    Esp when there is an opensource toolkit, anyone know if there is a hack to implement?

    http://smartmontools.sourceforge.net/
     
  5. Feb 3, 2005 #45 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    I ran SpinRite software against my 2 drives on my HR10-250 and my temperature went from 47C to 40C with no pixellation or stuttering problems. I believe this problem is due to bad sectors and SpinRite recovers the data on these bad sectors and removes them and replaces them with backup sectors which have a surface analysis performed on them and then if that sector is deemed to be good then the data is written to it. This procedure is performed for all sectors and there are several different reports that tells you what going on, etc.
     
  6. Feb 3, 2005 #46 of 165
    kevinv

    kevinv New Member

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    Nov 2, 2002
    You mean it can use ATA/IDE drives. It can not use firewire, usb or SCSI drives so "all types" is wrong.

    Also I believe anything over 160GB is useless? Not sure if this is still the case but it was when I did my upgrade. No point in buying 250GB drives if the Tivo can't use them (it will use 160GB of the 200GB drive, the rest is unusable).

    Kevin
     
  7. Feb 3, 2005 #47 of 165
    kevinv

    kevinv New Member

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    Nov 2, 2002
    If you have sectors are starting to fail but can be read after several attempts that would explain both factors.

    1) Disk reads are cached, so once successfully read going back and playing will play from cache, not from disk. no disk read, no failures, no stuttering.

    2) because the sector successfully reads, after several attempts, it can play the video without jumping forward.
     
  8. Feb 3, 2005 #48 of 165
    kevinv

    kevinv New Member

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    Nov 2, 2002
    OK, after reading everyone else's "it's not my drive, the upgrade caused the problem" here's my problem, and why I don't think it's drive related.

    Recently got the 7.1 upgrade (7.1-01-2-240), immediately afterward (not soon or before, but immediately):

    a) first 5-10 seconds of every show stutters.

    b) Nothing else in a show ever stutters.

    doesn't matter on show length -- 2 hour movies will stutter first 5-10 seconds, nothing for the next 2 hours. 30 minute, 1 hour, 1.5 hours all the same thing.

    I can see bad sectors for some shows at random points, but every show, in exactly the same place? I can't see bad sectors for that.

    Kevin
     
  9. Feb 4, 2005 #49 of 165
    Almuliman

    Almuliman New Member

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    Dec 16, 2003
    WA
    Duh. Yes, sorry.

    7.1 supports larger hard drives: http://www.tivocommunity.com/tivo-vb/showthread.php?s=&threadid=219946&highlight=7.1+capacity
     
  10. Feb 4, 2005 #50 of 165
    kevinv

    kevinv New Member

    114
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    Nov 2, 2002
  11. Feb 6, 2005 #51 of 165
    bobdietz

    bobdietz New Member

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    Feb 6, 2005
    Central Florida
    Hi everyone.
    Is the blue screen the same as the GSOD that I have seen refered to? I am getting and intermittent, although more off than on, problem in which all I see is the blue screen with my Input Number. When the Tivo is working the picture is having color problems.

    Bob
     
  12. Feb 6, 2005 #52 of 165
    ZikZak

    ZikZak Neurostim Addict

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    Aug 12, 2002
    Arecibo, PR
    Is this the blue screen with the big Tivo Guy and troubleshooting tips? That and the color problem could be due to a poor quality video input.
     
  13. Feb 8, 2005 #53 of 165
    Alphi

    Alphi Member

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    Dec 11, 2004
    Grand...
    I'm having a "stuttering" issue with my Series 1 Tivo, and I want to fix the problem before it fails outright (in other words, I want to be able to save my recorded programs before the hard drive fails, assuming that's the problem).


    However, I was wondering something. My box is an upgraded box with a capacity of 160GB. I know that it's two drives, and I'd assumed it was two 80GB drives. Now that I think about it though, it's possible that the original was a 40GB, and the second is a 120GB, to give me the same amount.


    That said, if I decide to replace both hard drives (to play it safe, not knowing which is about to fail), is it feasible to think that I might get two larger drives (two 120GB drives, for example), and copy the recorded programming (and everything else needed) to the new drives?


    And more importantly, if I'm able to do that successfully, will I be able to utilize the additional 80G of space, or will it still think it's a 160GB machine?
     
  14. Feb 8, 2005 #54 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    Alphi, I had a stuttering/pixellating/freezing problem with my HR10-250 and I bought SpinRite data recovery software and I downloaded the software into a floppy diskette. I removed my hard drive from my PC and replaced it with one of my Tivo hard drives and ran it for about 16 hours. I then took it out and put my second drive in and ran it for 30 hours. It now works perfectly. I don't know for how long so I am going to back up the recordings and then replace the offending drive which was the first drive. The diagnostic reports will tell you exactly what is going on, when it is reading and re-reading a bad sector etc. and the documentation will explain how it recovers data from a bad sector, removes the bad sector and replaces it with a backup good sector, rewrites the data to it and then continues on.

    Here is a link to the website. http://www.grc.com/sr/themovie.htm.

    Check it out. It worked for me and the guy who told me about it had a Tivo that wouldn't even boot up and it fixed his problem, so I gave it a shot and I am glad that I did. It costs I think $79, can't remember but the website will tell you everything you need to know. You can use this on any hard drives that you have, to clean up bad sectors, etc.
     
  15. Mar 27, 2005 #55 of 165
    jscohn

    jscohn New Member

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    Mar 27, 2005
    I have a brand new Series 2 box that every day or so reboots itself when I first turn on the TV. The Tivo is connected straight into the surge protector and is therefore always on. The internal temp is within normal range. Any idea why this is happening?
     
  16. Mar 27, 2005 #56 of 165
    ZikZak

    ZikZak Neurostim Addict

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    Aug 12, 2002
    Arecibo, PR
    That is very odd. Do you mean to say that when your TV turns on, Tivo always reboots? Does this happen when you turn the TV on manually, as well as when using the remote? If so, perhaps you are overloading your electrical outlet?
     
  17. Mar 27, 2005 #57 of 165
    jscohn

    jscohn New Member

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    Mar 27, 2005
    It does not happen every time I turn on the TV - just a few times a week. But when it does happen (reboot), it only happens when I first turn on the TV. Makes no sense to me. However, I will try to plug the Tivo into a separate outlet.
     
  18. Apr 1, 2005 #58 of 165
    marksponsler

    marksponsler New Member

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    Mar 30, 2005
    I'm having the stuttering problem with a series 2 Tivo, but it only stutters on one channel: Fox. Is this a software problem or should I plan on replacing the hard drive? Thanks, Mark
     
  19. Apr 2, 2005 #59 of 165
    richierich

    richierich AKA PLASMAMANIAC

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    Jul 10, 2002
    Peachtree...
    If you are only getting it on Fox it could be your reception from your antenna.
     
  20. Apr 2, 2005 #60 of 165
    marksponsler

    marksponsler New Member

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    Mar 30, 2005
    Hi, thanks. I'm on cable, but I'll check the leads. We do get the poorest reception on the lower channels.
     

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