I started having problems with my TiVo HD so I called TiVo Customer support and they told me to Clear program information & To Do List. I figured I would do that before I did "Clear & delete everything" next. Well I did it and now the TiVo displays this screen and is in an endless loop. Im not sure if I need to buy a new HD and re-image or not. I had no success trying to enter the kick start codes either. Thanks!!