I would just like to say that the 20.2 is a HUGE step in the right direction. I have only had it for a few days and in my opinion, this is the firmware we should have had all along. I have put up with the buggy software since the Premiere came out in April 2010 and have hung in there thinking they would eventually fix things. However, the past year or so I was of the opinion change was going to be slow at best. Tivo didn't seem to care. They certainly weren't on top of things telling us positive things were about to come. Introducing the 4 tuner Premiere seemed odd since the software was still incomplete. It really is too bad that this software is only now coming out because I am sure there are thousands (if not hundreds of thousands) of Premieres that have been returned to retailers due to the buggy and incomplete software. It is also a good thing that the box hardware has been relatively troublefree - if they had massive hardware AND software issues, who knows where we would be now. The latest version gives me reason to believe Tivo will continue to work on this software in a big way and we might even see V30.X pretty soon too. We can only guess what may be in store. Thanks to TIVO for finally making a big step forward here. I may now be able to recommend the Premiere to others.