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TB Brighthouse is at it again

Discussion in 'TiVo Coffee House - TiVo Discussion' started by truman861, Mar 26, 2014.

  1. truman861

    truman861 New Member

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    Jul 13, 2012
    Tampa FL
    I understand from BHN expert (i guess thats the guy who called me yesterday) that BH is protecting the programing and doing what they are supposed to where as the other companys are not - xfinity, knology, verizon. I dont know. I really dont want to have a TA in my house and really dont feel I should have to but I guess theres nothing that makes me "special" So i will just have to bite the bullet and get one. Once again big conglomirate wins.
    Seriously thinking about paying the fee to VZ and moving to them. Do they use TA's with their cards ? Anyone know ?
     
  2. sbiller

    sbiller Active Member

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    May 10, 2002
    Tampa, FL
    Verizon does not use SDV, so no TA's required. It is my understanding that the only channels they lock down from a CCI bit perspective are the premiums (e.g., HBO, etc. ).

    Regarding BHN's use of the copy control flags, it is my understanding that the flags are negotiated separately by each MSO. It is possible that the transmission agreement that TWC/BHN have currently, does not permit copy freely flags on non-broadcast channels. The exact agreements are confidential.
     
  3. CoxInPHX

    CoxInPHX COX Communications

    2,349
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    Jan 14, 2011
    Phoenix, AZ
    My 3 Cisco TAs are all still on F.1601 and I do not have any issues with the TAs. (Cox Arizona has 276 SDV Channels)

    I regularly reboot my Tuning Adapters, (and TiVos), every 3 - 4 weeks and that seems to work for me. If I do go much beyond 30 days without a reboot, the Cisco TAs seems to lose their sync with the TiVo and/or headend.

    The last TiVo SW Update, 20.3.8, dramatically improved the reliability of SDV tuning requests.
     
  4. truman861

    truman861 New Member

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    Jul 13, 2012
    Tampa FL
    thanks
     
  5. randian

    randian Member

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    Jan 15, 2014
    Southeast...
    Exactly my point. I wouldn't call that "no problems". If you have to do manual reboots to prevent problems, you have problems.
     
  6. caddyroger

    caddyroger New Member

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    Mar 14, 2005
    Some where...
    They are going to SDV so you can have more channels. You have only some many channel on the system. That depends on if it a 700 or 870 system. Once the system if filled they can not add any more. By going to SDV they can add the channels. What would you do if they did not go to SDV but their was a channel that you would want BH to add Without SDV it would be impossible to add With SDV I can be added.
    TWC has been using TA adapters for a long time.
     
  7. BHNtechXpert

    BHNtechXpert New Member

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    Nov 7, 2011
    The letter to which you refer only applies to those customers in the Tampa market that have a cable card and no tuning adapter and only communicates that several channels are being moved to SDV and to continue receiving them you would need a TA, that is all. As channels move in and out of the SDV realm we send these to those who MIGHT be impacted. It is nothing new.

    The vast majority of Tivo, Ceton and Silicon Dust units have tuning adapters and will not be impacted. The rest have legacy cable card televisions that won't interface with a TA anyway.
     
  8. BHNtechXpert

    BHNtechXpert New Member

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    Nov 7, 2011
    I haven't rebooted my Tivo or TA in months....darn near a year to be honest and the only reason that happened was we had a power glitch that locked things up good...wasn't sure if it was the Tivo or the TA so rebooted both.
     
  9. BHNtechXpert

    BHNtechXpert New Member

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    Nov 7, 2011
    You understood and yet created this thread? I find it puzzling that despite what appeared to be decent conversation about the facts as they are, have been a very long time and also that no changes on our part had caused you the problem you were having with moving content you still felt compelled to create a thread with the title and content you did.
     
  10. BHNtechXpert

    BHNtechXpert New Member

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    Nov 7, 2011
    Correct Sam and thank you. This was discussed at length with John....
     
  11. truman861

    truman861 New Member

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    Jul 13, 2012
    Tampa FL
    What we discussed was the CCI Byte. We didnt really discuss anything other than that as I had to get off the phone.
    That being said, I had a BH service appointment scheduled for this past Monday between 10 and 12 for poor signal quality, no suprise that not only did 10-12 come and go but so did the whole day. I never heard anything whatsoever, no one came to the door, no one called, just nothing. So as a result, after asking my opinions about Verizon, I have them scheduled for April 17th from 10-12am. I will be getting more channels, faster internet and phone, will just be using my one roamio plus and my 3 minis and saving approx 20.00 a month based on what I'm paying now.
    Best of all I dont have to pay the 250.00 hookup fee thanks to the idiot from Cablelink who cut out the verizon wires from the pole to the house as Verizon has to put in new wires for the fios. Lucked out on that.

    Returned one of my 2 cable cards and TA today and am down to just 1 card and 1 TA and my modem which I will deal with for 2 more weeks.

    Looking forward to the new changes I will have.
     
  12. truman861

    truman861 New Member

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    Jul 13, 2012
    Tampa FL
    and I understand the whole "We are doing the right thing by blocking copywriting with the cci byte" from Brighthouse, and I understand that the other providers are not "doing the right thing", but the way I look at it, If someone robbed a bank, dropped an open bag of money which started flying all around, Im not going to "Do the right thing" stand there and look, Im going to catch one of the twenties flying in the air.
    Bottom line, I see it as follows. I pay (in my opinion way too much) for my TV service. I bought the show, or the movie or whatever else came over. If I want to save it and put it on my Ipad or Galaxy Note so that I can enjoy later what I bought, - then I should be able to do it.
     
  13. steve614

    steve614 what ru lookin at?

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    May 1, 2006
    Dallas, TX
    You're not buying the shows, you are buying access to those shows. Big difference.
    How the provider lets you access those shows is up to them.
    The only option is to find a provider that let's you access the shows how you want. Unfortunately, most folks don't have that option due to the virtual monopoly that the providers control.
     
  14. JosephB

    JosephB Member

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    Nov 19, 2010
    Birmingham, AL
    BHN/TWC have been doing CCI for a very long time. It's been vaguely blamed on programming agreements, but TWC/BHN (which for programming agreements are one company) is the only MSO that flags their entire lineup in bulk everywhere. Maybe they are getting preferential pricing for doing it, I don't know. Seems like a minor thing to get any discount for since it's so trivial to record HD digital content if someone is intent on pirating it.

    It's a legacy left over from when BHN and TWC really were one company, and I seriously suspect it's left over from when Time Warner owned TWC, since Time Warner owned such a wide swath of content. And, what better way to deflect commentary over TW blocking their content on their own system than by setting the CCI Byte on every channel. And what better way to deny it than to say it's because of confidential programming agreements.
     
  15. truman861

    truman861 New Member

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    Jul 13, 2012
    Tampa FL
    I couldnt agree better Joseph, they dont take ownership - they just blame the other guy instead and inconvenience the ch. Its okay though, Counting down till April 17th. I know Verizon doesnt block programing like TWC and BHN
     
  16. Jono0055

    Jono0055 New Member

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    Apr 10, 2014
    BHNtechXpert, maybe you can help. I have a brand new Roamio with the cable card installed & the Cisco TA attached, both married to the TiVo box appropriately according to Brighthouse in the Tampa area, but still can not get all SDV channels to tune. The techs can not figure out why. When they first connected it, HBO ch 1403 only worked. After troubleshooting, now only HBO ch 1401 & 1402 but NOT 1403 work. And none of Cinemax works or any other regular SDV channels. We have been at this for a week now. All of the channels work on my HD box from Brighthouse just fine, so it is not a signal issue. Any suggestions on how to get what I pay for through Brighthouse? This is getting so frustrating since no one seems to know what is wrong or how to go about fixing the issue. Thank you for anything you can offer.
     
  17. truman861

    truman861 New Member

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    Jul 13, 2012
    Tampa FL
    I could tell you whats wrong but BHNtechXpert wouldnt like my answer lol.

    -----------------------------------------------------

    Roamio Plus (Master)
    3 Tivo Mini's (living room and kids rooms)
    3 x Premiers (retired)
    Tivo series 3 HD (retired)
    Tivo series 2 with PLS (retired)
    MoCA
    CC: Cisco PK802
    TA: Cisco STA1520
    T.W. Brighthouse Tampabay - Moving to Verizon Fios
     
  18. BHNtechXpert

    BHNtechXpert New Member

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    Nov 7, 2011
    Email me the following information to: BHNtechXpert@mybrighthouse.com

    Cable Card ID
    Cable Card MAC
    Modem MAC (so I can pull acct info)
    Host ID
    Tuning Adapter STB MAC (directly from the sticker)
    TSN (Tivo Service Number) as I may need to contact Tivo on your behalf.

    Once I get this I'll be in touch.
     
  19. ahwman

    ahwman Member

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    Jan 24, 2013
    I wish for the day when I don't have to power-cycle my TA every 3 days or so. I'm with BHN in SE Michigan and have been working with a BHN headend engineer and TiVo for months now, each blaming the other.

    I've now replaced every single piece of equipment in the chain - TiVo, tuning adapter (Motorola - latest firmware), CableCard (Motorola - latest firmware) and all cabling. Signals checked from pole to the TiVo - all within spec. Every 3 days or so, all SDV channels will throw a V53 error message until I power-cycle the TA and the cycle repeats...

    Very discouraging with no end in site...
     
  20. JosephB

    JosephB Member

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    Nov 19, 2010
    Birmingham, AL
    Unfortunately you are not the only person who has had that problem and BHN isn't the only cable company that it happens on. Some people have resorted to putting some kind of a timer on the TA so that it reboots nightly at a time that no recordings are likely taking place, like 2am. It sucks, but it works for some.
     

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