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Suggestions Folder gone

Discussion in 'TiVo Premiere DVRs' started by soxthecat, Jan 7, 2013.

  1. Jan 7, 2013 #1 of 14
    soxthecat

    soxthecat New Member

    17
    0
    Sep 13, 2011
    Since the upgrade a few months ago the Suggestion Folder that used to be at the bottom of the listings above the "Recently Deleted" has disappeared.

    The suggested programs have not though, but they can only be found by "un-grouping" the list.

    Will there be a fix for this soon???

    Thanks
     
  2. Jan 7, 2013 #2 of 14
    bshrock

    bshrock New Member

    263
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    Jan 6, 2012
    So you have more than one suggestion and with groups on there is no Suggestion folder? Which User Interface are you using the HDUI or SDUI?
     
  3. Jan 7, 2013 #3 of 14
    soxthecat

    soxthecat New Member

    17
    0
    Sep 13, 2011
    Using HD interface. And folder has been gone since the October upgrade.

    I'm using the Premium XL.
     
  4. Jan 7, 2013 #4 of 14
    bshrock

    bshrock New Member

    263
    0
    Jan 6, 2012
    I have the Suggestion folder on both the Premiere and Premiere XL4 (Elite). I am using the HD menu interface also.

    Out of curiosity I'll try deleting all the suggestions and see what happens to the Suggestion folder.
     
  5. Jan 7, 2013 #5 of 14
    Bierboy

    Bierboy Seasoned gas passer

    12,344
    0
    Jun 12, 2004
    Quad Sillies
    When I first powered up my new XL4 a few weeks ago it was there. I deleted it, since I disable suggestions...
     
  6. Jan 7, 2013 #6 of 14
    bshrock

    bshrock New Member

    263
    0
    Jan 6, 2012
    Does pressing clear on the folder deletes it or does it disappear like the regular folders when it's empty?
     
  7. Jan 7, 2013 #7 of 14
    HomeUser

    HomeUser Active Member

    2,376
    1
    Jan 12, 2003
    A2 Michigan
    How did you delete the folder? I deleted all recordings in the Suggestion folder and the folder still exists. I just turned off Suggestions and forced a connection will give it 24hrs see if the folder is removed.

    Update:
    After deleting all suggestions, turning suggestions off and rebooting the DVR the suggestion folder is gone.

    soxthecat is it possible that suggestions are turned off? "Settings & Messages" -> "Settings" -> "Recording" -> "TiVo Suggestions

    Update 2:
    After turning suggestions back on it took a reboot before the empty suggestion folder appeared.
     
  8. Jan 8, 2013 #8 of 14
    porges

    porges New Member

    438
    0
    Feb 28, 2001
    I have this situation as well, since the same upgrade. I have dozens of suggestions recorded but if I put Groups on there's no group for them, so it's like they're not there. There was some earlier thread referring to the problem, which clearly only some people have.
     
  9. Jan 8, 2013 #9 of 14
    bshrock

    bshrock New Member

    263
    0
    Jan 6, 2012
    I turned off suggestions then deleted all Suggestions yesterday this morning the empty folder is still there.
     
  10. compnurd

    compnurd New Member

    1,011
    0
    Oct 6, 2011
    Mine took about 48 hours before the folder disappeared
     
  11. soxthecat

    soxthecat New Member

    17
    0
    Sep 13, 2011
    Home User: I will try that. I have deleted all the "suggested" programs and turned OFF get Suggestions and then rebooted and then turned on Suggestions again and new come in, but no folder appears for them.

    Will turn Suggestions back on and then reboot and see what happens. It is frustrating as often it would pick up a program I liked! So I sort of miss the Suggestions populating the folder!

    Thanks
     
  12. soxthecat

    soxthecat New Member

    17
    0
    Sep 13, 2011
    HomeUser thank you that worked!

    What I did was turn Suggestions ON then reboot and then the Suggestions folder was back WITH programs in it that I previously DIDN'T see in the ungrouped menu!

    Well at least it is back, but it is obviously a software bug because the user shouldn't have to jump through these hoops. When the unit arrived new there were no "suggestion programs" present, but the folder was there waiting for them.

    Anyway all is back to normal as far as I can tell.

    Thanks again!
     
  13. HomeUser

    HomeUser Active Member

    2,376
    1
    Jan 12, 2003
    A2 Michigan
    Seems like the reboot is the trick.

    I am not sure how long or if the folder will appear after turning on suggestions without a reboot.
     
  14. mattack

    mattack Active Member

    20,734
    4
    Apr 9, 2001
    sunnyvale
    Darn, someone should have mentioned this on tivos own fora, it's still broken in the latest update.., I don't use suggestions to watch, but as "yet another" free space indication... With the deletion probs (which were fixed in the latest update), I tried playing w suggestions again.. I have lots but no folder... Will reboot at some pt.
     

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