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Sudden file transfer failure: kmttg and Tivo Desktop

Discussion in 'TiVo Home Media Features & TiVoToGo' started by howards, Feb 16, 2013.

  1. Mar 3, 2013 #161 of 212
    malayphred

    malayphred Underpowered User

    142
    0
    Jan 29, 2007
    Las Vegas
    What he said :)
     
  2. Mar 3, 2013 #162 of 212
    jlanzy

    jlanzy New Member

    16
    0
    Sep 16, 2007
    Alansh, thank you for the fix and more so the simple to understand step by step instructions. I'm not that savvy on computer workings and an earlier fix about backup the file and adding the necessary line just was beyond my understanding of exactly how to do that. I really appreciate the expertise and passion these forums brings to the community at large and helps our home entertainment lives entertaining rather than frustrating.
     
  3. Mar 5, 2013 #163 of 212
    replicantx

    replicantx New Member

    1
    0
    May 8, 2005
    you are indeed the Cat God - All Hail.

    Thank you for this fix.
     
  4. Mar 5, 2013 #164 of 212
    Corran Horn

    Corran Horn New Member

    144
    0
    Feb 12, 2002
    Wood Dale, IL
    It's amazing to me that from last I saw the posted Tivo official 'fix' is to change the time on your computer and then change it back after. Unreal.
     
  5. Mar 5, 2013 #165 of 212
    rosem119

    rosem119 New Member

    3
    0
    Jan 6, 2009
    This worked for me. Thanks!
     
  6. Mar 9, 2013 #166 of 212
    tivosupport_gen

    tivosupport_gen New Member

    113
    0
    Feb 4, 2013
    On February 16th 2013, the TiVoToGo feature of the TiVo Desktop application for Windows PCs no longer allowed transfers from the DVR to the PC. A patch has been developed which will restore the TiVoToGo transfer feature. For more information and instructions on how to apply the patch, please visit our support page http://support.tivo.com/app/answers/detail/a_id/196.

    If you were having trouble prior to February 16th or having trouble with a different feature of TiVo Desktop, this patch is unrelated and may not be applicable.

    This patch only applies to TiVo Desktop 2.8.3 for Windows PCs and older versions of TiVo Desktop and other 3rd party applications and devices such as ReadyDLNA devices, Windows Home Server devices, Roxio Toast/Popcorn for Mac may still be incompatible. Until a software update is made available for TiVo DVRs, these 3rd party devices and software may not allow transfers. The availability date for these software updates is still to be determined.

    Thank you,
    TiVo
     
  7. Mar 9, 2013 #167 of 212
    unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC
    Apparently TiVo's been making some noise about actually fixing this in the TiVo software itself, starting with the S4s and working their way back in time.

    Assuming this doesn't really mean fixing the S4s and telling everybody else to just buy a new TiVo, will the TiVo OS update and the official Desktop patch find a way to break each other?
     
  8. Mar 9, 2013 #168 of 212
    tivosupport_gen

    tivosupport_gen New Member

    113
    0
    Feb 4, 2013
    On February 16th 2013, the TiVoToGo feature of the TiVo Desktop application for Windows PCs no longer allowed transfers from the DVR to the PC. A patch has been developed which will restore the TiVoToGo transfer feature. For more information and instructions on how to apply the patch, please visit our support page http://support.tivo.com/app/answers/detail/a_id/196.

    If you were having trouble prior to February 16th or having trouble with a different feature of TiVo Desktop, this patch is unrelated and may not be applicable.

    This patch only applies to TiVo Desktop 2.8.3 for Windows PCs and older versions of TiVo Desktop and other 3rd party applications and devices such as ReadyDLNA devices, Windows Home Server devices, Roxio Toast/Popcorn for Mac may still be incompatible. Until a software update is made available for TiVo DVRs, these 3rd party devices and software may not allow transfers. The availability date for these software updates is still to be determined.

    Thank you,
    TiVo
     
  9. Mar 9, 2013 #169 of 212
    malayphred

    malayphred Underpowered User

    142
    0
    Jan 29, 2007
    Las Vegas
    Dear Tivo,

    Thank you for your timely response to this seemingly trivial issue.

    In actuality, except for the ability to transfer programs, Tivo Desktop functioned perfectly and was a perfect adjunct the several obsolete Tivo boxes taking up valuable storage space in my basement.

    Knowing how insensitive you are to anything that we, the insignificant users are effected, I am loath to ask, but will anyway.

    First, will there be a Tivo Desktop version 2.8.4 that will allow users, like me, who aren't computer literate (and who, therefore, should be removed from society ), to actually use said application?

    Secondly, it is noticed that you have escalated your threats about anyone considering upgrading or, worse, purchasing equipment using Windows 8.

    Shall we disappear like the computer illiterates? Or should society, in general, refuse ANY further developments in technology or risk excommunication from Tivo?

    It's almost like your entire operation is three guys working in their Dad's garage.
     
  10. Mar 9, 2013 #170 of 212
    morac

    morac Cat God

    8,959
    23
    Mar 14, 2003
    NJ
    I removed my work around and installed the patch. The patch didn't change any files, it simply re-applied my work around. :D
     
  11. Mar 9, 2013 #171 of 212
    unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC
    Then send TiVo a bill for royalties.

    I'm absolutely serious.
     
  12. Mar 9, 2013 #172 of 212
    MHunter1

    MHunter1 TiVo Bug Hunter

    287
    0
    Oct 11, 2007
    Silicon Valley
    TCF users came up with this same patch within days and you're just getting around to it now 3 weeks later? And it only fixes TD software, not the DVR itself. When a critical flaw like this occurs I expect TiVo employees to be called in from vacation and burn the midnight oil until it is fixed, not offer a patch users themselves came up with.
     
  13. Mar 9, 2013 #173 of 212
    aloha_bill

    aloha_bill New Member

    6
    0
    Jul 29, 2004
    i applied patch, it now allows transfers but while performing a transfer
    i get failed msg "the system cannot find the file specified"
     
  14. Mar 9, 2013 #174 of 212
    moyekj

    moyekj Well-Known Member

    11,150
    33
    Jan 23, 2006
    Mission...
    Or free lifetime service on all subsequent TiVo models. :D
     
  15. Mar 9, 2013 #175 of 212
    steve614

    steve614 what ru lookin at?

    10,722
    0
    May 1, 2006
    Dallas, TX
    That's funny. I didn't remove your work around and installed the patch. I didn't notice any difference. :p
     
  16. Ick_the_TivoDude

    Ick_the_TivoDude New Member

    4
    0
    Sep 16, 2006
    Portland, OR
    morac - I just want to add my thanks to you for sharing a simple solution to this problem. I modified the curl file and my transfers are working again.
     
  17. rbondy

    rbondy New Member

    2
    0
    Sep 25, 2009
    But for Mac users its still a bust, right? I tried setting clock back, changing to sid=123, etc and still get a message saying Unable to Get Playlist.

    Issue seems to be tied to a certain port because when I open Tivo in a browser using local http: IP on my network I get a splash page but when I try https: IP it fails (with the correct username/password)

    I notice that kmttg tries to access Tivo's playlist via https so may that account for failure?
     
  18. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    Try rebooting the TiVo. I've seen problems in the past where, for whatever reason, the SSL portion of the TiVo web server stops responding. You should be able to connect to https with username 'tivo' and your MAK as the password. If that's not working, something's messed up on the box.
     
  19. nrnoble

    nrnoble Member

    248
    0
    Aug 25, 2004
    Is there a known reason why a random date of Feb 16, 2013 is the cause?

    Its not a typical date bug like the end of year or invalid date. Its just a typical day in the middle of month. Did they leave in some debug code years ago and now its executing the debug code on that date and later?
     
  20. wmcbrine

    wmcbrine Ziphead

    10,369
    22
    Aug 2, 2003
    Code:
    Set-Cookie: sid=%s; path=/; expires="Saturday, 16-Feb-2013 00:00:00 GMT";
    That's the string, from tivoapp, that's used to generate the cookie header. As to why that date, I have no idea. I assume it was just X years out (at least 8; maybe 10?) from whenever the code was written. Or, who knows? Maybe it's somebody's birthday.

    Sadly, no, it's not debug code. The TiVo was always sending out that date (proven from old logs). We just didn't notice.
     

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