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Still need a tuning adapter?

Discussion in 'TiVo Roamio DVRs' started by sdsvtdriver, Aug 20, 2013.

  1. mikevangorkom

    mikevangorkom New Member

    Aug 24, 2013
    TiVo Roamio Plus with a Motorola MTR-700 Tuning Adapter from Time Warner Cable in Southern California.

    Upon connection I received the message:


    Can't use all tuners

    The TiVo box has six tuners, but the connected Tuning Adapter supports less than six. As a result, you won't be able to use all of the tuners on your TiVo box.

    Please contact your cable provider if you would like to use all six tuners on this DVR.


    Any suggestions? Is there a firmware update I can do myself?
  2. MeInDallas

    MeInDallas Member

    Jul 31, 2011
    Dallas, Texas
    On the MTR-700 you will need at least firmware "Platform Version 01.37" to get 6 tuners. Go into Settings/Account&System Information/Tuning Adapter/Tuning Adapter Diagnostics, and then it will go to that funny looking gray screen, scroll down to "code modules" and hit select, and you should see what firmware you are on there.

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