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Software Version 11.0j

Discussion in 'TiVo Series3 HDTV DVRs' started by adamshipley, Sep 16, 2010.

  1. Sep 27, 2010 #21 of 151
    TiVoJerry

    TiVoJerry 00-16 TiVo Employee

    1,511
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    Jul 26, 2005
    Alviso, CA
    I've found out a little more about the lack of Suggestions issue. I can't say much but suffice it to say that the issue is being worked on. I thought you would like to know.
     
  2. Sep 27, 2010 #22 of 151
    dcstager

    dcstager 1st Gen Tivo Owner

    573
    2
    Feb 16, 2002
    Skagit...
    I've been putting the Series 3 through a lot of trial and error. The SDV tuning bug is still there when you are channel surfing manually. Some channels still require a tune up tune down key sequence to tune in the desired channel. However, all of my scheduled recordings have been occurring without a hitch. My machine hasn't missed one for months, and I'm assuming it has something to do with the 1202 firmware update, but there's no way to know. My best guess is that the bug has more to do with the infrastructure of the cable company's SDV distribution system or software.

    Here in Austin we have very good Tivo savvy technical people, so I bet behind the scenes someone has worked on this from the inside at the local Time-Warner and just made sure they have updated and tweaked all the settings and software within their control. I'm going to guess that not all local cable operators are as concerned or making the effort to address this kind of problem that affects relatively few customers.

    Now, if I can just get time warner to make a deal with the NFL network. It seems like the NFL HD channel is a glaring omission in the channel lineup. I've read all the wikipedia stuff about NFL channel demanding they get a spot on a basic cable channel or some deal killing restriction. But come on, let's try getting that channel again. Maybe one side or the other has softened.
     
  3. Sep 27, 2010 #23 of 151
    vectorcatch

    vectorcatch New Member

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    Nov 20, 2008
    TiVoJerry,

    Just curious, but it seems like TiVo has suddenly has been dumping a little more effort into getting some long time issues fixed and seems to be responding to new ones (i.e. Premiere "out of memory") a little more quickly than in the past.

    Has the software effort increased in this regard or is it in my head? Regardless, I wanted to let you know it is much appreciated.
     
  4. Sep 27, 2010 #24 of 151
    SCSIRAID

    SCSIRAID Active Member

    2,328
    1
    Feb 2, 2003
    Vero Beach, FL
    Great news Jerry.... My S3 and THD havent recorded suggestions in a loooong time. My wife really misses the suggestions...

    Thanks,
     
  5. Sep 27, 2010 #25 of 151
    SCSIRAID

    SCSIRAID Active Member

    2,328
    1
    Feb 2, 2003
    Vero Beach, FL
    We still have the SDV tuning bug here in Raleigh. Doesnt happen all that often but missing a recording because the TiVo and TA cant get on the same frequency is frustrating. Dont know whose problem it is but TiVo could work around it very easily.
     
  6. Sep 27, 2010 #26 of 151
    DaveDFW

    DaveDFW Member

    523
    0
    Jan 25, 2005
    Richardson, TX
    Great, thanks for the info!
     
  7. Sep 28, 2010 #27 of 151
    oViTynoT

    oViTynoT Obvious Forum Lurker

    347
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    May 18, 2007
    Plano, TX
    ...probably a final push to get to a point they won't get a lot of backlash for EOS'ing the box. :D
     
  8. Sep 28, 2010 #28 of 151
    dcstager

    dcstager 1st Gen Tivo Owner

    573
    2
    Feb 16, 2002
    Skagit...
    Of course as soon as I said I haven't missed a recording in months - the darn thing missed a recording this afternoon. I still have 11h. I was getting pretty hopeful there. I did a lot of dual SDV recording tests and everything and no problems. But, as soon as I post it's fixed, it turns out that it isn't.

    What now?
     
  9. Oct 4, 2010 #29 of 151
    theguru1974

    theguru1974 New Member

    63
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    Apr 9, 2002
    Richmond, VA
    I've read this whole thread and still am not sure - is the 11j version supposed to fix the live TV freezing (black screen) issue on HD channels?
     
  10. Oct 5, 2010 #30 of 151
    BigJimOutlaw

    BigJimOutlaw Well-Known Member

    2,858
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    Mar 21, 2004
    It's intended to fix a bug that causes analog channels to freeze or go to gray/black screens. Digital HD channels are unrelated to this particular fix.
     
  11. Oct 5, 2010 #31 of 151
    TiVoJerry

    TiVoJerry 00-16 TiVo Employee

    1,511
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    Jul 26, 2005
    Alviso, CA
    We have fixed persistent grey/black (depending on letterbox color setting) screens on analog channels in LiveTV (one or both tuners). Menus are still fine, digital channels are fine, playback is fine.

    We have fixed Green Screens with Screeching/Siren Audio. Caused by toxic channels. May not always be a green screen, may not come with the siren audio. Box is completely locked up at this point.

    Based on your problem description, I don't know what you are experiencing. Some people refer to a loss of video as a "freeze" even though the box is not locked up. It is possible you are experiencing either issue and you could see resolution with this release.

    However, I have also seen a relatively recent thread describing a new issue that is not resolved with the latest SW.
     
  12. Oct 5, 2010 #32 of 151
    RoyK

    RoyK New Member

    2,935
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    Oct 22, 2004
    SW VA
    Wish you'd speed up the distribution. I'm still at version h and just got the first gray screen I've had in 3 months or so. TiVoHD recording ended 30 secs into a program. LiveTV was showing gray screen. SD-H400 on same splitter had no problem recording the same program.
     
  13. Oct 5, 2010 #33 of 151
    PeteTV

    PeteTV New Member

    44
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    May 6, 2006
    I received 11.0j on my original S3 around the beginning of Sep and ever since I've been seeing a couple odd things (possibly unrelated) and I'm wondering if anyone else with 11.0j has seen these and if they are known problems:

    1) The system will temporarily freeze. The video stops and the system won't respond to any commands from the remote. If I do nothing, about 5-10 seconds later it starts up again, just where it left off. If I happen to press a bunch of buttons on the remote while the system was frozen (as I did in the beginning when it first started to happen), then when the system resumes it will process all those commands at once, so I might see indications such as the progress bar on/off, info area on/off, into the menus, back to live tv, all depending on exactly what buttons I pressed.

    It's not a problem with the particular show, because I can replay the section where it froze and it will work just fine. It behaves as though some other process has consumed all the CPU preventing anything else from happening.

    2) Video Stuttering. Prior to 11.0j I would very rarely see a problem where there was a brief interruption in the video with pixelation and skip a small section. I generally attributed it to a problem from the original source (ie the cable provider). In other words, not a problem with the TiVo. But after 11.0j it seems like it's become much more frequent to the point where I wonder if it is the TiVo. In this case, the system doesn't freeze, it will still respond to commands from the remote and replaying the bad section doesn't help, so the video must have been recorded with the bad section. This very well may still be a problem with the source, but given the freezing problem that **SEEMS** to have been introduced with 11.0j, I'm wondering if this could be associated with 11.0j as well.
     
  14. Oct 5, 2010 #34 of 151
    TiVoJerry

    TiVoJerry 00-16 TiVo Employee

    1,511
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    Jul 26, 2005
    Alviso, CA
    11.0j started CS Ramp on 9/15. If your issues were happening before that date, the software would not have been a factor. You may wish to perform a Kickstart 54 to see if any hard drive errors surface.
     
  15. Oct 5, 2010 #35 of 151
    PeteTV

    PeteTV New Member

    44
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    May 6, 2006
    It definitely started happening after I received 11.0j... I didn't recall exactly when that was, I thought it was "around" the beginning of Sep, but if 11.0j wasn't released until 9/15, then I must have received it around mid Sep.

    I started a KS54 and it passed the Initial/Short and Conveyance tests. Working on the Extended test, but so far no issues.

    I previously had a WD MyDVR Expander and it had hard-drive problems, but that behaved differently. During that period, the video would stop, but the system wouldn't freeze. It would still respond to commands from the remote. And if I replayed the program it would cause the same error at the same point. This seems different, mainly because it causes the entire system to freeze and replaying the same section works.
     
  16. Oct 5, 2010 #36 of 151
    dlfl

    dlfl Cranky old novice

    7,113
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    Jul 6, 2006
    Dayton OH
    I still don't have it. How long is the "ramp" ?

    It's not pending restart either.
     
  17. Oct 5, 2010 #37 of 151
    wtkflhn

    wtkflhn Member

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    May 12, 2006
    Metairie, La
    Jerry.

    I am having a different problem. I have 3 TIVO's. An S3 and 2 HD's. Since 11.0h came out, I have seen the network icons from my various TIVO's pretty much come and go, at will. While the icons were gone, this would not stop the TIVO from connecting to the network for a download. Untill this week!! Now, my S3 looses its network connectivty entirely. The diagnostics show no signal. But the other TIVO on the wireless portion of the network, is working fine. So, I don't think it's a network problem. Booting or power cycling the TIVO does not correct the problem. I replaced the USB and the Antennae, to no avail. I'm, at this point, not sure if it's a software problem or a hardware problem. Again, I did not have ANY of this problems before 11.0h came out.

    So, I guess my questions to you are, when will you start pushing out 11.0j, and do you think it will help me any?

    Don H.
     
  18. Oct 5, 2010 #38 of 151
    mattack

    mattack Active Member

    20,949
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    Apr 9, 2001
    sunnyvale
    Your issues sound like a hard drive starting to go bad.

    It may or may not be that.. but even if it IS that, people often seem to think it's related to a software update, just because that's when they notice more problems happening.. or that (IIRC) the new software is on a different partition of the drive than the previous software wasÂ… so if there is now an area of the drive with a bad spot being used more often, it can cause glitches.
     
  19. Oct 6, 2010 #39 of 151
    dlfl

    dlfl Cranky old novice

    7,113
    54
    Jul 6, 2006
    Dayton OH
    I guess I was somewhat confused because the TiVo "Software Version" page says 11.0j is the version for my HD. Based on what you say, that seems premature until "the time comes" and "TiVoJerry will post an announcement".
     
  20. Oct 6, 2010 #40 of 151
    V7Goose

    V7Goose OTA ONLY and Loving It!

    563
    62
    May 28, 2005
    New Mexico...
    My S3 also shows 11.0j (but my HD is still on 11.0h). I have no idea when I got the new version on the S3 - didn't look until just now. Either we are part of the totally random selection for the CS Ramp, or the roll out has started.
     

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