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Slow IN-HOME Transfer Speeds after Update

Discussion in 'TiVo Roamio DVRs' started by gbruyn, Oct 30, 2013.

  1. Time_Lord

    Time_Lord Member

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    Jun 4, 2012
    isn't that what I said? Mb/s = Megabits per second
    MB/s = Megabytes per second
     
  2. Time_Lord

    Time_Lord Member

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    Jun 4, 2012
    even 802.11b should give you a streaming speed of at least 6Mb/s certainly faster than what you are seeing.

    By chance did you enable the WiFi on the TiVO at any point and then later move it to an ethernet connection?

    -TL
     
  3. lickwid

    lickwid New Member

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    Oct 2, 2005
    SF Bay Area, CA
    That seems way too slow. It takes me about 35 minutes to transfer an hour of video on the highest quality, which isn't terrible, but not great. I have my TiVo hardwired to my AC1750 router. I'm streaming to my iPhone 5s. Will test again with my iPad Air once I pick it up this weekend.
     
  4. gbruyn

    gbruyn New Member

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    Mar 20, 2012
    Yes. I think I did have it hooked up to wifi initially... Why?
     
  5. Time_Lord

    Time_Lord Member

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    Jun 4, 2012
    You need to "break" the WiFi configuration otherwise the TiVO goes back and forth between WiFi and Ethernet causing painfully slow speeds and possibly disconnects.

    See these threads:
    http://www.tivocommunity.com/tivo-vb/showthread.php?t=510858
    http://www.tivocommunity.com/tivo-vb/showthread.php?t=510785


    Basically unplug your ethernet connection, go to the WiFi configuration screen and set some invalid SSID/password combination, then reconnect your ethernet. That should improve things for you.

    -TL
     
  6. gbruyn

    gbruyn New Member

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    Mar 20, 2012
    On second thought I was thinking about MoCa and not wireless. I double checked my router to see if the Tivo was trying to connect via wireless and it wasn't. So I don't think that is the problem.

    The issue is with the software update. Maybe they limited the speed of the built in stream for heat issues --- like the previous posted said. Nothing else explains why it was fine and then it slowed down after the updated Tivo firmware and update Tivo app software.
     
  7. gbruyn

    gbruyn New Member

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    Mar 20, 2012
    P.S. Tivo just updated the iOS app and cited "Bug Fixes"... so maybe it'll be better? I'm away so I can't test it right now.
     
  8. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,522
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    Apr 17, 2000
    Nevada
    FYI I still have my standalone Stream so I ran a test. I transferred the same show to the same iPad using the Best quality, which listed 577MB for both devices. (I know the Stream doesn't have the new software because it only offered 2 qualities and the Roamio had 3)

    Anyway the Roamio took 13 minutes and the standalone Stream only took 10. So it seems that the Roamio is a bit slower. Although I never ran this test before the update, so it could be that the Roamio has always been a bit slower. (i.e. maybe they underclock the chip a little to reduce heat in the Roamio case)

    However now that I have numbers I'll run the test again once the standalone Stream gets the OOH update and see if it slows down to match the Roamio or not.
     
  9. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    Just got the OOH update on my standalone Stream so I reran the test and sure enough the exact same file now takes 13 minutes through the standalone Stream too. So it's definitely the software on the stream itself causing the slow down.
     
  10. moyekj

    moyekj Well-Known Member

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    Jan 23, 2006
    Mission...
    OK, thanks for confirming. I wonder if it is related to OOH streaming at all or if it was done intentionally to reduce power consumption and thus heat? I seem to recall some Stream related heat issues in the past (both standalone and integrated into Roamio).
     
  11. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    The standalone stream has the fan running almost all the time, maybe the reduced the clock a little to reduce heat.
     
  12. gbruyn

    gbruyn New Member

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    Mar 20, 2012
    You all are probably right about the heat thing. But I hope not. I'd like the speed to increase back to where it was.. Or even get faster. Maybe it's just a bug that showed up due to the OOH streaming feature. We will see.
     
  13. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Apr 17, 2000
    Nevada
    Based on my test it's only taking an extra 3 minutes per half hour of video, so that only adds about 12 minutes to a 2 hour movie not double like you suggested in your original post. Not great, but not really a deal breaker either. It's still capable of transferring shows at about 2.5x real time meaning it should only take about 47 minutes to transfer a movie. That's still significantly faster then transferring to a PC, transcoding, and then syncing via iTunes.
     
  14. jdmass

    jdmass Member

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    Dec 1, 2002
    Westborough, MA
    I'm also experiencing very slow downloads now. Previously I was able to down load an hour show at best quality in about 20 minutes. Now a show at Medium quality takes over 30 minutes.

    I sure hope that they fix this.
     
  15. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,522
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    Apr 17, 2000
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    Hmmm... that doesn't line up with my testing at all. I was only seeing a marginal difference pre-post update. (i.e. 10 minutes for a 30 minute show at Best, vs 13 minutes)

    Although the show I was testing was SD, I wonder if HD makes a difference? I'll have to test that.
     
  16. jdmass

    jdmass Member

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    Dec 1, 2002
    Westborough, MA
    Just to confirm, the shows that I've been attempting to download are all HD.

    Also, I've tried an iPad Air and iPhone 5s - both very slow, so I don't think its a mobile device issue. I've also reset my Tivo network config and rebooted the Tivo. Tivo is connected via MOCA to a FIOS router. I have also switched wifi routers (turned off FIOS wifi and enabled WIFI on a Linksys router) to see if that made any difference.

    So far everything points to the software change on the Tivo
     
  17. sneagle

    sneagle Addicted Member TCF Club

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    Jun 11, 2002
    New York area
    Looking for an update...any solutions?

    I transferred a 30 min show out of the house last night. Took about 30 minutes.
    Now, in my house, it is taking about 25 minutes to transfer a 30 minute show.
    Setting is Medium...about 300MB.

    I have all the Roamios wired.
    My iPad is an iPad Air. I am using Apple Airport Express as a wireless access point. On my iPhone, it says "Connection: Excellent:

    This is frustrating to me. It seems like it should be faster.
    Using this calculator...speeds should be much faster
     
  18. gbruyn

    gbruyn New Member

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    Mar 20, 2012
    I have heard anything either. My guess is that this slow speed might be here to stay. Maybe the posted to said it was a heat issue is correct. They did update the Tivo iOS app yesterday for "Stability Issues" but I doubt that helped with the speed. I'm HOPING it helped with the constant stopping/pausing of downloading shows outside the home.


    .... Guess it's all a work in progress :)
     
  19. moyekj

    moyekj Well-Known Member

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    Jan 23, 2006
    Mission...
    Yes the update did fix the "every 5 minute pausing" issue for OOH downloads.
     
  20. sneagle

    sneagle Addicted Member TCF Club

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    Jun 11, 2002
    New York area
    BTW, it is seems that the app and the iPad have to be on for downloading to occur. There is no background downloading at all. Other apps, like Downcast, will download for a bit in the background before stopping.

    Why can't TiVo do this?

    Downloading means I can't do anything else with my iPad for the 30 min to an hour it takes ONE show
     

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