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Service error c133

Discussion in 'TiVo Premiere DVRs' started by Ceciliachavez75, Apr 22, 2013.

  1. Apr 22, 2013 #1 of 171
    Ceciliachavez75

    Ceciliachavez75 Tivo kitten

    52
    0
    Dec 23, 2008
    Sonoma, ca
    Has anyone gotten this on their tivo? I just happen to see it on mine today.


    Sent from my iPad using Tapatalk
     
  2. Apr 22, 2013 #2 of 171
    Tico

    Tico Bear Down Cats!!!!!

    327
    0
    Dec 9, 2002

    Network error message N33 or C133

    Box running software 20.2 and above:

    Cannot connect to the service. (C133)

    This is a temporary problem with the Service. Some options will not be available until this issue is fixed. Please try again in a few minutes.

    Box running software 14.8 to 14.9.2.2:

    Cannot connect to the service. (N33)

    This is a temporary problem with the Service. Some options will not be available until this issue is fixed. Please try again in a few minutes.

    Box running software 14.7 and earlier:

    This error will not appear on boxes running these versions of software.

    From:

    http://support.tivo.com/app/answers/detail/a_id/400

    1. Unplug your network adapter for 15 - 60 seconds. Plug it back in, then force a connection to the TiVo service.

    2. Make sure your wireless network is operational and you have sufficient signal strength where the box is located. See How to configure network settings on your TiVo boxfor instructions.

    3. Verify you entered the correct the correct name of your network and/or the correct encryption keyor password.

    4. Powercycleyour network devices, then force a connection to the TiVo service again.

    5. Powercycleyour box.

    6. If the above steps did not resolve your issue, please see Detailed Troubleshooting Steps below for additional assistance.
     
  3. Apr 22, 2013 #3 of 171
    weavb013

    weavb013 New Member

    6
    0
    Nov 28, 2009
    Both TiVo.com and network service for the Tivos was out for about 35 minutes this evening.
     
  4. Apr 23, 2013 #4 of 171
    sieglinde

    sieglinde New Member

    5,375
    0
    Aug 11, 2002
    Sebastopol, CA
    Yup, I actually had to not only reboot my router but unplug the cable from my cable company to their modem. Then I rebooted my router and modem.
     
  5. Apr 23, 2013 #5 of 171
    tatergator1

    tatergator1 Active Member

    1,523
    6
    Mar 27, 2008
    Columbus, Ohio
    Yep, had the same issue. I suspected it was a Tivo outage. I just ignored it, watched a show, and everything was back to normal afterwards without any work on my part.
     
  6. Apr 23, 2013 #6 of 171
    mpnret

    mpnret Member

    137
    1
    Dec 4, 2012
    Yup, mine fixed itself. Glad I didn't waste any time troubleshooting.
     
  7. Apr 23, 2013 #7 of 171
    Bierboy

    Bierboy Seasoned gas passer

    12,344
    0
    Jun 12, 2004
    Quad Sillies
    So did mine...
     
  8. May 9, 2013 #8 of 171
    allonon

    allonon Who ME?

    142
    0
    Nov 23, 2001
    campbell,...
    Just installed a new Tivo Premier on Saturday. Everything was fine until yesterday now I get the c133 error. The tivo is plugged into a local switch at the tv. That switch is fine (have 5 other devices plugged into it) and the cable is fine as I can jack in my computer and it works.

    If I bypass the local switch and plug into the uverse RG, the tivo connects. Rebooted the switch and the RG but the tivo still won't work on the local switch. Don't want a cable strung through the house just for this tivo

    Anyone seen this issue? I don't want to replace a perfectly working switch
     
  9. May 9, 2013 #9 of 171
    JoeKustra

    JoeKustra Cable only

    5,730
    45
    Dec 7, 2012
    Ashland, PA...
    Mine just appeared. I'll follow the advice of previous posts and do nothing.
     
  10. May 9, 2013 #10 of 171
    allonon

    allonon Who ME?

    142
    0
    Nov 23, 2001
    campbell,...
    interestingly enough solved my issue by happenstance.

    We have an old Directivo that we are moving away from. Apparently that one had frozen and for whatever reason was causing a L2 issue on the local switch that was only affecting the premiere. all other devices worked just fine.
     
  11. May 18, 2013 #11 of 171
    thakswet

    thakswet Supreme Member

    13
    0
    Oct 7, 2002
    PGH
    I read these posts, went out and got some McDonald's, came back home and it was fixed. Thanks McDonald's.

    no nothing, it fixes itself.
     
  12. Jun 14, 2013 #12 of 171
    Darkev

    Darkev New Member

    28
    0
    May 7, 2010
    Gatineau,...
    Mine Premiere has been acting up with error C133 all evening. I've rebooted everything included my router and it's still at error C133. This just started today. I haven't experienced this before.
     
  13. Jun 14, 2013 #13 of 171
    aadam101

    aadam101 Tell me a joke

    7,029
    0
    Jul 14, 2002
    Massachusetts
    It's happening on mine too.
     
  14. Jun 14, 2013 #14 of 171
    jmil_draws

    jmil_draws New Member

    5
    0
    Oct 27, 2010
    Same here. I've rebooted the TiVo and am forcing a connection. It seems to actually be downloading something.
     
  15. Jun 14, 2013 #15 of 171
    miadlor

    miadlor Member

    372
    0
    Sep 4, 2003
    Rhode Island
    Have received this 2x since the update. It seems to clear itself.
     
  16. Jun 14, 2013 #16 of 171
    Darkev

    Darkev New Member

    28
    0
    May 7, 2010
    Gatineau,...
    My other TiVo Premiere XL didn't seem to have the issue. I tried doing a network connection on it and bang - same issue. It seems to be related to the machine going off to TiVo to do it's network connection thing.
     
  17. Jun 14, 2013 #17 of 171
    brbrem

    brbrem New Member

    17
    0
    Jan 6, 2008
    Same here. This will clear it self???
     
  18. Jun 14, 2013 #18 of 171
    shamilian

    shamilian Member

    442
    0
    Mar 26, 2003
    NJ
    Been happening for the past few hours....
    has not cleared yet.

    Tivo Call failed.
    It connected could not download....

    Unrecoverable error.
     
  19. Jun 14, 2013 #19 of 171
    mmf01

    mmf01 Member

    137
    0
    Jan 31, 2011
    Orange...
    Same C133 issue here. TiVo apps also not working. Tried to force a connection and received failed, unrecoverable error. Trying reboot now.
     
  20. Jun 14, 2013 #20 of 171
    lpwcomp

    lpwcomp Active Member

    8,075
    2
    May 6, 2002
    John's...
    Reboot is unlikely to help. The TiVo servers appear to be down, including the mind server.
     

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