1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Series3 Won't Boot After Upgrade

Discussion in 'TiVo Series3 HDTV DVRs' started by Sunookitsune, May 23, 2011.

  1. Sunookitsune

    Sunookitsune New Member

    5
    0
    May 23, 2011
    Manchester, CT
    I've already searched around for this problem, but I haven't had much luck finding a solution, so I'm hoping someone here can help me.

    I have a Series3 that used to randomly freeze and restart, which by all accounts seemed to indicate a bad hard drive. With the original drive, it would boot consistently though.

    After researching replacement drives on here, I settled on a 1 TB Western Digital AV-GP WD10EVDS. I'm aware of the issue with recent drives and the "Intellipark", but I followed the steps to disable that feature before installing the drive in my TiVo. And I used InstantCake to set the drive up for the Series3.

    However, the TiVo now behaves exactly as if there were no drive connected. It gets stuck at "Welcome! Powering Up..." screen, and all four front lights remain on, and the LCD shows the TiVo logo. I can never run the kickstart thing, because the lights never turn off, no matter how long I wait.

    Someone had suggesting pulling the battery out for an hour and putting it back in, I tried that, but it didn't appear to make any difference.

    I hope that someone here can help me out, because I'm completely stumped on this. Thanks for any help.
     
  2. peter888chan

    peter888chan Member

    30
    0
    Feb 16, 2010
    Sounds like you still have the original drive that came with the Tivo and it's an upgraded drive that's failing? If so, download WinMFS and try to backup the original and then restore to the new 1TB. See if that's any better.
     
  3. Sunookitsune

    Sunookitsune New Member

    5
    0
    May 23, 2011
    Manchester, CT
    That is essentially correct. It is an upgraded drive that seems to be failing. However, I can no longer find the stock drive for the unit. I fear it may have gotten thrown away. As such, I can't back it up anymore. I don't know anyone with a Series3 either, so I can't pull an image from a different drive. I had used InstantCake the first time, because it seemed to simplify things, and came highly recommended.
     
  4. ThAbtO

    ThAbtO TiVoholic by the bay

    6,733
    8
    Apr 6, 2000
    SF Bay Area
    Did you check the cables to make sure its fully seated into the drive?
     
  5. worachj

    worachj Active Member

    1,144
    3
    Oct 13, 2006
    Eagan, MN
    Check hard drive Jumper Settings. If I'm not mistaken I think it needs to be set to cable select before you put it back into the TiVo.
     
  6. Krellion

    Krellion ...

    427
    0
    May 17, 2002
    Hampton, VA
    That only applied to older (non-HD) TiVos. All HD TiVos (Series3, TiVoHD, and Premiere) use SATA drives that do not rely on jumpers.

    To the OP: If you're unable to find your original drive, I suggest trying InstantCake once more and see if that fixes the issue. You can also try WinMFS and see if it recognizes your new drive as a proper TiVo drive.
     
  7. Sunookitsune

    Sunookitsune New Member

    5
    0
    May 23, 2011
    Manchester, CT
    I did make sure the cable was seated properly, and I tried blowing the connectors out with canned air just to make sure no dust or anything was in the way. No luck there though.

    I still have had no luck with locating the stock drive, so I'll try InstantCake again. I'll give WinMFS a shot too, but I'll have to pick up another SATA cable first for that.
     
  8. dlfl

    dlfl Cranky old novice

    6,997
    18
    Jul 6, 2006
    Near...
  9. Sunookitsune

    Sunookitsune New Member

    5
    0
    May 23, 2011
    Manchester, CT
    It looks like going through InstantCake again got it working. Not sure what happened the first time. I'm going to try getting it updated and then leave it running for a while to see if everything works. Thanks for the help!
     
  10. pkeegan

    pkeegan New Member

    17
    0
    Aug 8, 2003
    I, too, tried to upgrade my stock Tivo S3 drive with a Western Digital AV-GP WD10EURX 1TB drive, using WinMFS. However, the new drive would not boot in the S3. It hung in the Welcome/powering up screen and I could tell there was no disk activity by pressing my ear to the disk - only a couple of clicks after disk spinup.

    I ran wdidle3.exe to set the timeout to 5 min (wdidle3/S300), and also tried disabling the timeout completely (wdidle3/D). I also tried restoring the boot page with: 'Restore->BootPage' and 'Fix bootpage->Option 1 and 2'

    Then I restored the new disk from the stock TiVo backup and that wouldn't boot, either. The original, stock disk still boots up fine, so there must be some issue with the settings on the new disk. It seems to work fine in the PC, but not in the TiVo. Any ideas?
     
  11. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Start by getting the WD diagnostic software and run the long test on that 1TB.

    Just because it's new doesn't absolutely guarantee nothing wrong with it.

    And have a good close look at the capacitors in the TiVo's power supply while you''ve got the lid off.

    If the drive passes the long test, get my HD image from the "don't PM me" thread, and restore it to the 1TB and see if that works.

    Are you using a GigaByte brand motherboard by chance?
     
  12. pkeegan

    pkeegan New Member

    17
    0
    Aug 8, 2003
    Thanks for the suggestions, but still no luck. Here are the results:

    - WD Lifeguard diagnostics quick and extended tests passed.
    - No capacitor plague from visual inspection.
    - PC: Dell Vostro 420 with motherboard model 0R038D
    - Downloaded and restored image from 648250b.tbk
    Tivo won't boot. Since others have had success, I feel like I'm missing something obvious relating to the boot sector. Does winMFS copy the boot sector(s)?
     
  13. DocNo

    DocNo Member

    624
    0
    Oct 10, 2001
    Bristow, VA
    Yeah, stop buying WD drives for Tivo! Especially the green/power saving versions (yes, I saw that yours was the AV model) - My S3 (OLED) and Premiere both have Samsung spinpoints - the S3's is almost three years old now (just checked the receipt - woah!) and buy far and away is a record from any of the 7 Tivo's I have owned since 2001. I have stacks of WD and Seagate's - very disappointing. Perhaps one of the WD apologists that will no doubt swoop in to tell me how wrong I am will buy it off of you.
     
  14. DocNo

    DocNo Member

    624
    0
    Oct 10, 2001
    Bristow, VA
    winMFS handles everything automatically. Do you have another drive you can try, even if temporarily? Or do you have another similar Tivo you can try the drive in? That would narrow it down to being a hard drive issue vs. perhaps a failed winMFS session.
     
  15. DocNo

    DocNo Member

    624
    0
    Oct 10, 2001
    Bristow, VA
    Did you try using MFS with that drive? Often the "failing" part is in the media partition, not the OS portions of the drive - so if you clone from your existing upgraded drive to your new drive with winMFS and do not opt to copy the shows, that may work better than Instacake.

    I just read the thread again carefully and you may have done that - if so I apologize, it's not clear.

    That drive (the newest one you are trying to get working and intend to leave installed in your Tivo) isn't an advanced format drive with the newer larger sectors, is it? Does it have a compatibility mode - maybe perhaps a jumper - you can try? It's getting harder and harder to find non-advanced format drives. That's the only thing I can readily think of right now.

    Hmm, one other thing - when you got the drive was it completely new and unformatted? On a wild chance - you could use the WD utilities to initialize and blank the drive and re-do it with winMFS on the off, off chance that there was something funky left behind that winMFS didn't take care of - either before you first ran winMFS on it, or because you have redone the drive a couple of times already. I would be shocked, but then again I've seen stranger over the years so who knows....
     
  16. pkeegan

    pkeegan New Member

    17
    0
    Aug 8, 2003
    DocNo,

    Thanks for your suggestions.

    I restored the new disk from the stock TiVo backup and that wouldn't boot.
    I Downloaded and restored the image from 648250b.tbk and that wouldn't boot.
    The new drive came unformatted (from newegg), which I expected.
    I don't have a spare SATA drive to try, but the WD diagnostics passed on the new drive.
    The WD utilities don't have an 'initialize' option. From what I've read about WinMFS, it isn't necessary.

    There are jumper pins on this new drive. Do I need to use them?
     
  17. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Be sure you know what those pins are for before you jumper any of them.

    It may be that that particular model drive and TiVos just don't get along.

    Being called an AV drive isn't an automatic guarantee of TiVo compatiblility, since there are no "official" upgrades for TiVo internal drives.

    See if it can be jumpered down from 6Gb/s to 3, or from 3 to 1.5
     
  18. pkeegan

    pkeegan New Member

    17
    0
    Aug 8, 2003
    Unfortunately, the WD site doesn't have the jumper settings for this drive (WD10EURX), only the WD10EURS. The difference is that mine has the 'Advanced Format' option by default, and 6Gb/s vs 3Gb/s speed. There is info about using 'Advanced Format' with Linux here:

    http://wdc.custhelp.com/app/answers...sion/L3RpbWUvMTM0NjI2Mjc3MS9zaWQvRF9OWm5XNGw=

    I sent a support request to WD to ask about this and get the jumper settings to see if it can be disabled.

    Peter


     
  19. poppagene

    poppagene User

    790
    0
    Dec 29, 2001

    Here's some wd info on installation and jumpers in general including 6 gbs and advanced format drives

    http://wdc.custhelp.com/app/answers...2LzEvdGltZS8xMzQ2MzUxNDMzL3NpZC9zcWhqT180bA==
     
  20. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    It looks like jumpering 7 & 8 is only intended for XP installs, and only on certain models, so who knows what, if anything, it would do in other circumstances.

    Probably better avoided.

    If TiVo drives needed spread spectrum clocking, I think we would have heard about it by now, so jumpering 1 & 2 should probably also be avoided.

    Apparently jumpering 5 & 6, to perhaps slow it down to the transfer rate of the TiVo motherboard's SATA port, can be done without the drive catching fire or spinning backwards or whatever, so it's worth a try.

    And of course it should be noted that all of the above only applies to Western Digital brand hard drives.
     

Share This Page