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Series 4 pixelation with OTA input

Discussion in 'TiVo Help Center' started by lorencheng, May 11, 2014.

  1. lorencheng

    lorencheng New Member

    2
    0
    Nov 25, 2005
    I've been reading threads for an hour but haven't found the answer yet so taking a chance and asking my first question here. Pls be gentle with me :)

    I have a Series 4 (SW ver 20.4.1-01-2-746) using only OTA input (no cable cards at all). The signal is coming in from a rooftop antenna (Clearstream 2v) which is split, one going directly into the TV and the other into the S4.

    The TV has zero pixelation. The Tivo, depending on what time, will drop pixels on a quarter of the channels -- to the point that they're basically unwatchable. I know that it's not quite apples to apples to compare signal strengths (since the measurement itself isn't going through the same path for TV and Tivo) but for channels where the TV is showing ~90% signal strength, Tivo is reporting ~40% for those same channels. The channels in question are basic channels, not fringe ones (FOX, KQED, etc.).

    I've read that SNR is sometimes too high for Tivo, but that doesn't seem to be the case here. Ours are typically reading around 21 dB.

    I've also read about multipath, but it's unclear what if anything I can do about that. (Is there a way to identify whether the root cause is multipath?)

    Any possible things to try here? Sincere thanks in advance.
     
  2. dlfl

    dlfl Cranky old novice

    6,997
    18
    Jul 6, 2006
    Near...
    Strength 40 and 21 dB SNR are both way too low for TiVo, as documented on their web site. Either your TV tuner is just way better or your splitter isn't working right, or the cable between the splitter and TiVo is bad. Have you tried swapping the cable inputs to the TV and TiVo?

    Of course it's also remotely possible your TiVo tuners are defective.
     
  3. lorencheng

    lorencheng New Member

    2
    0
    Nov 25, 2005
    Yeah, I figured the low signal strength and snr was causing the pixelation and blackouts. Question though is why when the same setup on the tv shows no picture quality problems.

    And I did indeed take the cable running to the tv and attach it directly to Tivo's antenna-in. No dice -- just as bad. Any other ideas?
     
  4. dlfl

    dlfl Cranky old novice

    6,997
    18
    Jul 6, 2006
    Near...
    No other ideas. Either your TiVo tuners are defective or they are just not as good as the ones in your TV. Here is a thread that is on topic:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=516936

    Note there are varying comments on Premiere tuner sensitivity. For assessing antenna requirements for your location see either:

    tvfool.com or antennaweb.org
     

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