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Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Jun 2, 2009 #1621 of 2214
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Good thought and I tried that but still no go. The issue is (I think) that I can't get the port forwarding to work on the VZ router. It's extremely simple to set up on the D-Link and as mentioned, it worked until I added the VZ router ahead of it. Now I don't think I am getting past the VZ router to the D-Link at all. In other words, I think it's my inability to do something that s/b fairly simple. Sooo...back to the drawing board. :(
     
  2. Jun 2, 2009 #1622 of 2214
    rocko

    rocko Cuckoo for TiVo

    1,551
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    Oct 29, 2002
    Northeast...
    Since I don't have the Westel I can't offer any firsthand advice. General tactics would include:

    Try enabling uPnP on the Westel if possible
    Permanently disable the firewall on the D-Link
    Rerun the setup on the Slingbox once the above is done

    Drop me a PM if you want to take the discussion offline. I have no problem with FIOS and my Slingbox, but like I said, I have the Actiontec, not the Westel.

    The good news is the 5M upload speed affords super picture quality - something you'll appreciate on the road :up:
     
  3. Jun 2, 2009 #1623 of 2214
    MapleLeaf

    MapleLeaf Member

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    Oct 12, 2007
    Redmond, WA
    Rich,

    I'm switching from Comcast to Verizon's Extreme HD Triple Freedom package as well, so I was hoping you could elaborate a little more on what exactly I will need to do to prep my Tivo's for the switch. I have two Tivo HD's (with an M-Card each) and a Tivo S3 (with two S-Cards).

    Is there anything I should do with the Tivo's before the installer arrives? In particular, should I remove the cable cards before the installer arrives? Is it safe just to eject the cable cards whenever I want (and in the case of the S3, in whatever order I want)? Or is there some Tivo menu option buried somewhere regarding safe cable card ejection? Sorry if that's a dumb question, but I haven't touched the cable cards since installing them many months/years ago, so I don't recall the protocol for ejecting them.

    Then once the installer arrives and has switched me over from Comcast service to Verizon service, what do I need to do? Do I remove the cable cards at that point (if I didn't do so before the installer arrived)?

    After verifying that Verizon's cable cards are M-Cards and inserting them into my Tivo's (do they need to be inserted in any particular order on the S3?), what do I need to do then? Run guided setup all over again? What happens to my existing season's passes? Will they auto-magically get remapped to Verizon's channels?

    Is there anything else I should look out for? Just skimming a few pages of this thread, it seems like some people have complained about macroblocking/pixelation issues. Are there currently known and/or widespread concerns in this regard?

    Apologies if these questions have been answered before. I skimmed through the first few and last few pages of this thread, but didn't spot anything related to transferring existing Comcast service to new FiOS service.

    Thanks!
     
  4. Jun 2, 2009 #1624 of 2214
    webin

    webin New Member

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    Feb 13, 2008
    Hillsboro,...
    The macroblocking/pixelation issues have been a concern, to the extent some people claimed FiOS was unwatchable... but I believe the problem is starting to disappear for most people (complaints are way down), and there are likely to be some changes in the (near?) future to further eliminate this problem.
     
  5. Jun 2, 2009 #1625 of 2214
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Holly cow! It's been over a month and you expect me to remember these things?! ;)

    I honestly didn't do anything to the TiVo's before the tech arrived. Once it was time for cable cards he/we just unplugged TiVo and pulled them out. He put in the new one(s) and fired them back up. For the Series3 I did admonish him that he needed to insert cable card 0 first, pair it and then cable card 1. He said he didn't think so and at about that time he became distracted with a phone call from another tech asking for advice...so quite honestly after showing him the cable card screens (Messages and Settings > Accnt and System Info > Cable Card Decoders > Config Cable Card > Cable Card Menu > Cable Card Pairing > Phew!) he proceeded on his own. Between entering the 3 appropriate numbers on his netbook and such he was able to get things up and running pretty quickly. I know there are some aspects of VZ cable card setups that are different than Comcast's/cableco's, but I'm not sure if it affects the "always pair cable card 0 first..." bit or not. He didn't seem to think that was necessary and I missed seeing if that's what he did or not. For some reason I think he may have completed both at the same time. Perhaps someone with more knowledge about VZ/cable cards can elaborate on that.

    After he installed the cable cards and the boxes were back up and running I re-ran Guided Setup while he was there...picked the local VZ provider listed and that was about it.

    My SP's were all remapped to the new channels no problem. I've seen a few posts where TiVo apparently became confused by some channels being SD or HD but that didn't happen to us.

    As mentioned, I saw a little bit of Macroblocking, but not much. I haven't done anything about it since it's very rare. As Webin said, I think they are getting their signals under control or maybe some clandestine TiVo updates have addressed some of the issues. There's more about those sorts of problems on this thread, but I agree, the complaints seem to have fallen way off.

    I was a bit nervous about the whole thing, but it turned out just fine. Be prepared to have the tech there a good part of the day. You'll need to show him where the ONT/Battery backup can be installed (usually on the outside/inside of the garage, etc. - he'll need a power outlet) but as long as you stay within earshot to answer any questions or lead him to your various pieces of equipment, it should go pretty smoothly. I'm really glad we switched now.

    Hope that helps...let me know if you think of anything else. Best of luck and enjoy!
     
  6. Jun 2, 2009 #1626 of 2214
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Thanks for the good advice. :up: When I have a little more time I'm going to work on it some more. I know it can work...just frustrated that I can't get it right for some reason. To keep the yawns to a minimum here I'll PM you when I get stuck...notice I said "when", not "if". ;)
     
  7. Jun 2, 2009 #1627 of 2214
    MapleLeaf

    MapleLeaf Member

    122
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    Oct 12, 2007
    Redmond, WA
    Thanks for the prompt reply, Rich!


    Oh, I didn't realise that the proper protocol for replacing the cable cards was to first power down the Tivo's. Ok, thanks for that tip.


    I also vaguely recall having to insert cable card 0 and configuring/pairing it before inserting cable card 1 (back when I configured the S3 for Comcast service a few years ago), so I guess I will try to nudge the Verizon installer in that direction to be safe.


    I actually already have FiOS internet, so the ONT has already been installed. It's right beside the coax line into the house, so I'm thinking it'll take the installer all of about 5 minutes to switch the coax from the Comcast feed to the ONT. And I echo your trepidation. I'm kinda nervous about it, too. Even though I switched to FiOS internet a while back, I resisted switching to FiOS TV for a few reasons. One was the cost of cable cards ($4/month each, and I need four of them). Another was the absence of a channel I wanted (the Canadian CBC channel, so I could get Maple Leaf games, but that's now moot because Verizon now offers NHL Centre Ice). But probably the biggest reason was basically "if it ain't broke, don't mess with it". My Comcast TV service has, to be honest, been working perfectly well, and I was loathe to switch and risk things not working (and more importantly, risk the wrath of my wife :)). But Verizon's latest Triple Freedom package deal was just too good to resist, so I'm finally making the jump (and praying that things go smoothly :)).

    Thanks again, and I'll let you know how it goes!
     
  8. Jun 3, 2009 #1628 of 2214
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    I hear 'ya. I was in the same boat...and if momma ain't happy... :eek:

    But all is well. I'm sort of glad we waited a little while to switch. There were a number of "VZ TV" horror stories early on but it seems like they've gotten their act together over the past year or so.

    Enjoy!
     
  9. Jun 3, 2009 #1629 of 2214
    IJustLikeTivo

    IJustLikeTivo New Member

    26,212
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    Oct 3, 2001
    Gaithersburg...
    Not needed. If the unit is running, it will recognize that a cablecard has been inserted

    The instruction say to do that but there isn't any real reason to do one vice the other. the machines just sees them as two different tuners to be paired.

    MY sister just had hers done two weeks ago, it was flawless. They got the ONT installed and the cable cards were paired nearly instantly as opposed to comcast which has managed to mess both my Tivos up at least once or twice by sending the wrong authorization data to the cards. And they always insist on rolling a tech when the problems has nothing to do with my end. He pulls the card, puts them back, makes a call giving them the same numbers they already have.... Stupid. I think Verizon, being a more technically oriented company to start has better training and techs. Good luck.
     
  10. Jun 3, 2009 #1630 of 2214
    Jonathan_S

    Jonathan_S Active Member

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    Oct 23, 2001
    Northern...
    As I understand it, the main reason TiVo recommends pairing the cards one at a time is that it significantly simplifies troubleshooting if one of them doesn't pair correctly.

    So it's a good idea to install card 0 and test it before installing card 1, but not strictly required.
     
  11. Jun 3, 2009 #1631 of 2214
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Makes sense. However, IIRC aren't there posts that indicated that when the cableco tech tried to do CC 1 first (Vs 0) or both at the same time that problems arose?
     
  12. Jun 3, 2009 #1632 of 2214
    tdel73

    tdel73 New Member

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    Dec 26, 2007
    When I had FIOS installed my tech installed both CC before having them paired and I'm not having any problems, but I don't know if that is the smart way to go.
     
  13. Jun 3, 2009 #1633 of 2214
    Phantom Gremlin

    Phantom Gremlin New Member

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    Jun 20, 2002
    Tualatin,...
    I could be wrong, but my understanding is that the pairing procedure required for Comcast is different than the procedure required for FiOS.

    The nature of the difference is that FiOS doesn't really pair CCs to a specific box, only to the account. Much simpler that way. Not sure what keeps you from then taking that CC to your neighbor's house. Maybe the CC is also somehow paired to a specific ONT?
     
  14. Jun 3, 2009 #1634 of 2214
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    I believe that is the case. Then it would make sense that it doesn't matter which CC is paired first, last or if the info for both is sent down the line at the same time.
     
  15. Jun 4, 2009 #1635 of 2214
    Distortedloop

    Distortedloop Member

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    Dec 5, 2007
    San...
    And I've often wondered what would be the big deal and objection to cable companies or FIOS if you did take your cable/FIOS box or TiVo to a friend's or neighbor's for the evening. It's kind of like the software license agreement that says you can only use the software on one computer at a time, or an actual physical book (perhaps a better analogy) - you're only watching YOUR account on one TV at any given moment in time. It's not like plugging in at a neighbor who will never pay for subscription channels is making the cable company lose revenue.

    Has anyone ever tried this? It would be an interesting legal question to test.
     
  16. Jun 4, 2009 #1636 of 2214
    wkearney99

    wkearney99 Bill Kearney

    1,920
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    Bethesda,...
    The the box would only work if the location already service. But presumably you're talking about being able to use the box to obtain channels not already subscribed to using the existing box. Not sure how many people would want to undertake the hassle of plugging/unplugging the equipment to do it.
     
  17. Jun 4, 2009 #1637 of 2214
    DCIFRTHS

    DCIFRTHS I dumped SDV / cable

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    Jan 6, 2000
    New York
    Putting aside technical issues for a moment: I wonder if the Terms Of Service stipulates that you have agreed to use your service(s) only at the address that is on your bill / account? If so, then taking your service, TiVo, STb etc., to another location would be breaking the TOS.

    I'm sure it's buried in the TOS somewhere ;)
     
  18. Jun 7, 2009 #1638 of 2214
    almahix

    almahix New Member

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    Jun 4, 2002
    Ventura...
    I recently bought a third Tivo HD, and when I ordered the cable card I told Verizon that I wanted an M card, and I wanted to replace the 4 S cards in the other 2 Tivos with 2 M cards, and they said they could do all of that, no problem! Even though it ultimately got done right by a knowledgeable technician, the ordering was a nightmare requiring several long phone calls and rescheduling dropped appointments. The tech said he 'could' take back my old cards and an STB, but he said it wasn't on the order and I 'might' never get credit for their return unless I did it myself at the VZ store about 20 miles away!

    So now I pay less monthly for 3 M cards than I did for 4 S cards and an STB. I expected them to charge the 79.99 truck roll charge too, but it wasn't on my bill.
     
  19. Jun 7, 2009 #1639 of 2214
    bkdtv

    bkdtv New Member

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    Jan 9, 2003
    DC Metro Area
    Looks like you waited just long enough. Verizon eliminated the $79.99 truck roll for CableCards in late April.
     
  20. Jun 8, 2009 #1640 of 2214
    webin

    webin New Member

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    Feb 13, 2008
    Hillsboro,...
    Wha?? I haven't heard this. Does that mean I could have them someone out to swap my 2 (fully functional) S-Cards for 1 M-Card and save myself $4/month?


    Also: Does that mean I'd have to clean up my living room so I wouldn't feel completely embarased to have someone visit? :)
     

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