1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Gregor

    Gregor Active Member

    46,758
    15
    Feb 18, 2002
    "Losing" cablecards on an install order is pretty common. My entire installation order got cancelled and I ended up spending quite a bit of time on the phone to get the mess resolved.

    Once the installers came, they did a great job, they were very meticulous about getting all 6 cards up and working.
     
  2. naclone

    naclone New Member

    118
    0
    Feb 11, 2002
    my original order was 2 S-cards since i have an S3 as well as an SD STB for my Tivo DT. On a subsequent confirmation call the rep indicated my order was 2 digital adaptors and an SD STB. I told her that i ordered cable cards and not digital adaptors and she said they were the same thing. On a later call when i was going through a bunch of scheduling mess i again tried to confirm my ordered equipment and was told i had 2 digital adaptors and an HD DVR. i told her it was supposed to be just an SD STB with no DVR. and then asked what exactly a digital adaptor was. She said it is the smaller box that looks like a modem - with no LED display. I told her that was not at all what i needed and what i had ordered was 2 cable cards. and that i prefered that they were S-cards since i needed two anyways for the S3. long story longer, what showed up was 2 M-Cards and an HD STB. luckily the guys had an SD box on the truck since the HD boxes are more expensive. The guys opened up the M-cards and knew that they were new but i didn't get the sense they knew what they did differently.

    But i feel terrible i have 2 M-cards in my S3 when there are TiVo HD folks out there who can't get their hands on them.
     
  3. ah30k

    ah30k Active Member

    2,211
    0
    Jan 8, 2006
    S-Cards are pretty much gone from all the companies inventories. They are not made anymore so don't feel bad about.
     
  4. lrhorer

    lrhorer Active Member

    6,924
    0
    Aug 31, 2003
    San...
    Yeah, to be fair - although I'm not sure "fair" is really the best word to use, it has been my experience that utility companies in general, and CATV companies specifically have a very hard time getting orders correctly from the customer's telephone call or office visit to the installer's hands. It's like a game of "Rumors". One of the more common complaints from CATV technicians when I worked for the local cable company was the volume of trouble calls that turned out to be nothing more than installation errors. Of course, sometimes it was an error solely on the part of the installer, but far more often than should have been the case, the error was in the instructions / work order given to the installer. With CableCards you now not only have that chronic issue, but you have - inexcusably in my estimation - a lack of training and familiarity with which to deal on top of the ordinary breakdowns in the chain of command.
     
  5. DeWitt

    DeWitt New Member

    424
    0
    Jun 30, 2004
    Summit, NJ
    Having now gone though three Fios installs with various family members I can say that the ordering and billing systems are horrible. Best bet is always to call back a second time and re confirm everything.

    On the other hand the technicians that have arrived to do the installs have all been very very good. No comparison to the typical hacks the cable companies use.
     
  6. jws74

    jws74 New Member

    7
    0
    Dec 30, 2008
    Gresham, OR
    Here's a cablecard installation from Gresham Oregon... I've been a FiOS TV subscriber since the beginning of December, and got a TiVo HD XL for Christmas. We've also had an older LCD tv with cablecard slot that I thought would be nice to finally get up and running without having a STB... so...

    After waiting 3 weeks for the install appointment (!), the installer showed up at around 11:00 this morning, and we promptly got the TiVo up and running - no problem at all. It just worked.

    The LG tv, however, wasn't as smooth. The phone people that the technician was talking to apparently didn't know what they were doing (sounded like all they did was verify the numbers, etc, and didn't pay any attention to the fact that there was no OOB data being received/sent).

    After fighting with it for quite a while, I thanked the installer and let him leave. At least the TiVo was working, and I still had the second cablecard to work with as a "project".

    I left the TV on for about an hour or so, and it started to report that it was getting OOB data. I called the FSC and had to convince them to just send a hit. (The term she used was 'warm reset' fwiw.) They sent the hit, and all of a sudden life was good and everything was working as intended.

    I was really anticipating having a much longer appointment than that.

    The technician said all he had were M-cards so there's another confirmation that that is all there is in Oregon.
     
  7. richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Thanks for the post...all good info. :up:
     
  8. socalclimber

    socalclimber New Member

    2
    0
    Jan 13, 2009
    Claremont, CA
    Except here in the outskirts of the small town of Los Angeles (pomona/claremont), where I await the install in 2 weeks of my two S-cards for my TivoHD. It's strange that some areas ONLY have M-cards, and my VZ local yard said they can't get them...just a tad fishy!

    I just got my first VZ bill, and can't wait to return the HD DVR STB and avoid the $15.99/month rental charge.
     
  9. slocko

    slocko New Member

    690
    0
    Mar 4, 2004
    Old Bridge, NJ
    So I can replace my 4 S cards with 2 M cards and save 3.99 times 2?
     
  10. SeanC

    SeanC ECT

    9,616
    6
    Dec 30, 2003
    Someplace
    Only if you have a TivoHD, the original Series 3 must use 2 cards whether they are M or S.
     
  11. pilotbob

    pilotbob New Member

    293
    0
    Nov 8, 2007
    Florida
    Sure if you want to pay the $40 truck roll price.

    BOb
     
  12. slocko

    slocko New Member

    690
    0
    Mar 4, 2004
    Old Bridge, NJ
    I'm on a year contract so in 5 months i break even. And honestly, I don't see myself ditching Verizon any time soon.

     
  13. pilotbob

    pilotbob New Member

    293
    0
    Nov 8, 2007
    Florida
    I'm waiting till I get a second TiVo. since I will have to pay the price anyway. I will have them bring 2 M cards at that time. Till then, I'm not worried.

    BOb
     
  14. rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    C'mon, Rich. Do it. You know you want to :)
     
  15. sardonux

    sardonux New Member

    1
    0
    Jun 1, 2005
    I have the Verizon engineer here installing dual MCards in my S3 Tivo right now.

    He said that here in the Metro Washington DC area, they don't carry the old SCards anymore. He also mentioned that quality/reliability of them is a big factor on avoiding using them. He is pretty good from a technical perspective, and has been very open to working with me on discovery to make sure everything is installed right.

    It is a shame that [at least it sounds like] techs that come onsite vary in experience between geographic areas. I have had nothing but great success with FIOS here since almost 2 years ago when they started offering it and they trounce every other provider available on offerings.
     
  16. slocko

    slocko New Member

    690
    0
    Mar 4, 2004
    Old Bridge, NJ
    I thought with MCards you only needed one in your Tivo?

     
  17. wmcbrine

    wmcbrine Ziphead

    10,369
    22
    Aug 2, 2003
    Not in the original S3. :( It was supposed to support multi-stream cards, but they weren't out yet when it was developed, and TiVo has seemingly abandoned their pledge to make them work. They only "work" in backwards-compatibility mode, as single-stream cards.

    They work properly in the TiVo HD.
     
  18. ah30k

    ah30k Active Member

    2,211
    0
    Jan 8, 2006
    Where did TiVo pledge to make them work?
     
  19. wmcbrine

    wmcbrine Ziphead

    10,369
    22
    Aug 2, 2003
    Right on the back of the unit, for one place.
     
  20. slocko

    slocko New Member

    690
    0
    Mar 4, 2004
    Old Bridge, NJ
    ahhh, thxs for clearing that up.
     

Share This Page