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Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. wkearney99

    wkearney99 Bill Kearney

    Dec 5, 2003
    I swapped the cablecards from one TivoHD with a new one and they both worked fine. This was to test that the wiring was setup properly before the FIOS tech came out to deliver some new cards for it. This was also within the same house, not moved from anywhere else.

    I believe the system is "supposed to" be tied to the cards AND the box, but mine worked fine. YMMV, of course but it can't hurt to try it first. Even if it does fail you should be able to call them to make the change. Near as I can tell, a truck roll is only "required" because of high failure rates with the cards (or the slots in the units). Once you have a working card and slot for it the rest can be handled over the phone. I know, I did this once when for some reason mine got confused. They deleted the existing config and reprogrammed it based on my reciting the various numbers to them over the phone. Worked fine
  2. tdel73

    tdel73 New Member

    Dec 26, 2007
    now that FIOS is carrying the MLB extra innings package, will you be able to get that with Tivo? I know with Cablevision you couldn't because of the cable cards...
  3. Scyber

    Scyber Former ReplayTV User

    Apr 25, 2002
    Verizon does not pair the cards with the device. Once your card is authorized, you should be able to swap it out and place it in any device. I know I have a swap my cards around quite a few times since I have gotten them.
  4. acroswel

    acroswel New Member

    Sep 26, 2003
    Arlington, VA
    I recently switched from DirecTV (with DirecTivos) to FIOS and after trying out their DVR, I'm going back to Tivo. Ordered TivoHDs and just called Verizon to order the cable cards. Based on information here I assumed I was going to have to pay for a truck roll, but without any prompting the CSR said she was UPSing them to me and I'd get them in 3-5 days...
  5. wmcbrine

    wmcbrine Ziphead

    Aug 2, 2003
    They frequently say that, but it turns out not to be true. It's a bug in their system -- it looks to them like they can mail you cards, but the order gets blocked somewhere further down the line. And apparently it is actually Verizon's policy not to mail cards.

    You may still be able to get them delivered without being charged for it, though.
  6. acroswel

    acroswel New Member

    Sep 26, 2003
    Arlington, VA
    Update to my last post. It's just as wmcbrine thought. Someone from Verizon actually showed up at my house only about 30-40 minutes after I called to order the cards. Fortunately my wife was at home, but my new Tivos (ordered yesterday) weren't yet... I NEVER would have guessed someone would be sent so fast. I'll have to call and schedule something once the Tivos arrive.
  7. webin

    webin New Member

    Feb 13, 2008
    WOW! I wish the billing department worked that fast.... I'm at 6 months and counting to get the bundle price I ordered.
  8. MapleLeaf

    MapleLeaf New Member

    Oct 12, 2007
    Redmond, WA
    I'm looking to move to FiOS for both my internet and TV (from Verizon DSL and Comcast, respectively), and have been trying to educate myself on what exactly the move to FiOS will entail. I've been doing some MSN Live'ing (that doesn't roll off the tongue quite as nicely as "googling", does it? :)) to educate myself a bit, but I'm a newbie at this, so please forgive me if I've gotten some of the terminology or concepts wrong.

    First off, I want to use my own router and forego the Actiontec router that Verizon provides. So my understanding is that I will need to request that Verizon reconfigures the ONT to pass data through the ethernet interface instead of the MoCA (coax) interface, which is apparently the default. Once I've done that, I can set aside the Actiontec router and hook up the ONT's ethernet interface to the WAN port of pretty much any modern router I choose and, at least for internet connectivity, it should "just work". Is that correct? And if all I wanted was internet and didn't care to have TV, I would be done, right?

    So now let's throw TV into the mix. For TV, I would normally require both a video signal as well as a data signal. The latter would be for features such as guide data, on-demand, and PPV, which would all be encapsulated in an STB. However, I don't plan on getting any Verizon STB's and instead will be feeding all TV signals to either an S3 or a THD. Given that, do I have to worry about supplying a data signal? I would think I would just be able to connect the ONT's MoCA interface to a coax splitter and from there, feed individual coax lines to my various S3 and THD units throughout the house.

    If for some reason I really wanted/needed to provide a data signal, then since I've re-routed the data signal from the ONT's MoCA interface to its ethernet interface, that's when things would get complicated. At that point, I'd have to re-introduce the Actiontec router back into the mix (by placing it behind my primary router). However, I'm hoping I can avoid having to do that.

    So in summary, what I want to do is provide FiOS internet and TV to my house, with the caveats that I want to provide my own router and I don't believe that I require data for TV. Given that, I believe the key is simply to ensure that Verizon re-configures the ONT to pass data through its ethernet interface instead of its MoCA interface. After that, I simply connect my own router to the ONT's ethernet interface and I connect my S3's/THD's to the ONT's MoCA interface. Does that sound right? Is it really that simple?

    Oh, and a few other points. First, I understand I'll have to swap out the Comcast-provided cable cards in my S3's/THD's with Verizon-provided ones (hopefully with multi-stream cards for the THD's). Should I expect any complications with performing such a swap-out? Second, do I have any choice over where Verizon will install the ONT (and accompanying BBU)? Ideally, I'd like it installed in the house close to my structured wiring centre, but much of what I've read seems to indicate that it needs to be installed outside of the house so that Verizon techs can gain access to it whenever they want.

  9. wkearney99

    wkearney99 Bill Kearney

    Dec 5, 2003
    If you're not using any FIOS TV set top boxes then you do not need the Actiontec router. If you use any Verizon TV boxes then you will need to provide a Moca network connection for them. You could do this by setting up the Actiontec as a bridge and still use your own router. My advice, get the Actiontec but have it set up using CAT5 ethernet and not coax Moca. Then when the techs leave, put your own router on their instead and save the Actiontec for whenever you actually need Moca (perhaps never).

    There is such a thing as a CAT5 to Moca converter. The Motorola NIM-100 does it. And they used to supply them before using the Actiontec.

    As for switching from Moca to ethernet, it's done over the phone. The Moca light goes out and the ethernet one lights up. Just had mine changed 2 weeks ago. My actiontec has been boxed up and a Linksys WRT54G running DD-WRT took its place.

    They generally put the ONT next to wherever your current phone box is located outside. They then run wire into the house to the battery backup box. I don't think you can get the ONT installed inside a residence. They can run the CAT5 from the ONT into your structured wiring center. I ran my own CAT6 wire from my rack out to the ONT, mainly to save time on the install (and keep some phone tech from mucking about with my rack).
  10. Dmon4u

    Dmon4u Unresponsive User

    Jul 15, 2000
    Actually, they have been installing the ONT's inside (basements typically) for years now. I have mine and 3 neighbors have theirs that way !
  11. winter

    winter New Member

    Jan 27, 2002
    Yes, exactly. The ONT hand-off is an RJ45 ethernet jack using DHCP. Any router that can act as a DHCP client will work (and that's almost any router I can think of).

    Again exactly correct.

    Yep, its that simple...that's how I am running: Cisco ASA as my border device (connected to ONT), using Tivo HD (no VZ STB's)

    I've read that if you have pre-drilled the required (large) hole from the outside to the inside for the fiber cable/connector, that its a much easier sell to get the VZ installer to put it inside. Some people have had no problem getting installed inside, in other cases they have protested they won't have access unless someone is home; seems to be a YMMV. If you have everything ready, including space for them to install their stuff inside I would imagine it will be smooth sailing.

    In terms of switching from MoCA to ethernet - its best to just let the installer hook it up with MoCA and the Actiontec router and then once everything is tested/working make the switch yourself (after they have left). Keep in mind that if you ever have problems you may have to put the Actiontec back for VZ for troubleshooting purposes.
  12. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    You can also just use the FIOS ActionTec or new Westell modem they are using. And then just connect you own router to one of the ports on the FIOS router and set up a DMZ on that port. That way if there are any problems you don't have to mess around with reconnecting the FIOS supplied router since FIOS typically will not trouble shoot anything when their router is not connected.
    This is how I have my FIOS connection setup with my DLINK DGL4500 router and previously with my DGL4300 router. I have had no problems doing it this way. And on the couple of occasions when there was a problem with the ONT. They were able to trouble shoot it right away since I had my ActionTec already connected to the ONT.
    I've had it connected this way for over a year now.For the first few months of service I had my own router connected to the ONT and there were a few times that there were problems. But they would not look at anything until I connected the Actiontec directly to the ONT which was a pain to do. So since then I just leave the Actiontec connected to the ONT with my router on a DMZ. This setup has worked perfectly. And I download around 1TB every month. No problems and no need to ever reboot any of the routers.
  13. pghkirwan

    pghkirwan New Member

    Jan 4, 2003
    I just made the switch from Comcast to FIOS. The install went well, even tho it was the tech's first adventure with a Tivo setup.

    my question: is it possible to split the signal from a FIOS STB into a Tivo HD and the TV and get the same functionality I had with the Comcast setup? (there were no boxes or cablecards on this unit)

    Or, should I exchange the STB for a cablecard? Hopefully an Multistream card.

    Our S3 does have 2 cable cards - we had been transferring HD shows between the THD and the S3 - we can still do that. I'm trying to get rid of a remote or three.


  14. wkearney99

    wkearney99 Bill Kearney

    Dec 5, 2003
    No, the S3 units will only record from an RF signal (NTSC or ATSC). No set top box outputs ATSC and the old channel 3 RF would look terrible. But why would you want to still bother using a FIOS STB? With cablecards you've no need for an STB at all (excepting video on demand).
  15. Jonathan_S

    Jonathan_S Active Member

    Oct 23, 2001
    You can't put a FIOS STB in front of the TiVo, like wkearney99 said, the TiVoHD needs the RF signal not the output of another STB.

    If you do want to use a FIOS STB in addition to your TiVo, presumably for PPV or On Demand programmming here how you could do that. Split the FIOS coax between the wall and the TiVoHD. Then run the output of the splitter to both the TiVoHD and to a FIOS STB. Then hook each box up to different inputs on your TV.

    When you want to use the FIOS STB or TiVoHD you'd switch to the appropriate input on the TV.

    (This setup doesn't bother the TiVoHD. It still has an unaltered RF feed from FIOS and can record scheduled items no matter what you're doing with the FIOS STB)
  16. wkearney99

    wkearney99 Bill Kearney

    Dec 5, 2003
    Jonathan's right on the mark with that advice.

    Bear in mind, the series 3 Tivos (S3 and TivoHD) will not record from anything other than an RF signal. They will not record from composite, component, svideo or HDMI. They can record manually from an RF channel. If you can convert a signal to RF then you could set up a manual recording on from that on an S3. But unless you've got really deep pockets there aren't any inexpensive ATSC modulators so you're stuck with old-school NTSC RF (aka channel 3).

    Personally I'd really like to see an ATSC modulator at a sub-$100 price point. Nothing like that on the market yet.
  17. SirWells

    SirWells Guest

    Dec 4, 2003
    Quick question. I'm about to switch to Fios from Time Warner Cable in NYC. As far as the internet is concerned, can I just use their router, turn off the wireless and use my own wireless N router by plugging it into one of the ports on the Verizon router? I keep reading conflicting reports about running a dedicated Cat 5 line and such. There is cable wiring within my walls so if I can use my existing cable without having visible wires around my house, I'd be much happier.

    Secondly, since I have cablecards from Time Warner Cable in my two Tivo Series 3's right now, is there anything I should do to get the Tivo's ready for Verizon? Will I lose whatever shows I already have saved? Just wondering if I need to watch everything in the next week or copy it over to my Mac.
  18. Timber

    Timber Active Member

    Apr 28, 2002
    I've got this change coming up too. Can I add that I'd like to know if I just rerun Guided Setup and the existing Season Passes will automagically map over to FIOS?

    Thanks! :)

  19. jay_man2

    jay_man2 jay_man-also

    Sep 14, 2003
    I'm moving from Comcast to Fios on Wednesday, and have the same questions as Timber and SirWells. :p

    I've already backed up all the shows on my S3 to my Mac just in case. :cool:
  20. Jasper

    Jasper New Member

    Sep 4, 2001
    Herndon, VA USA
    You should not loose your shows. You will have to re-run guided setup with the new cards, but that will not affect previously recorded material.

    The season passes should map over to fios, just give it a few hours....

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