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Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Oct 9, 2006 #101 of 2214
    acvthree

    acvthree Active Member

    2,472
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    Jan 17, 2004
    Carrollton,...
    Does that really accomplish the same thing?

    Is there a descrete code for 16:9 to 4:3 swap?

    So, this sounds like the hardware is capable, but the software restricts zoom on HD in 16:9 mode.

    Is there anyone with contacts within Tivo that could ask if they are planning on removing this restriction in a future software release?

    Al
     
  2. Oct 10, 2006 #102 of 2214
    musicforme

    musicforme It's a Dry Heat

    4,595
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    Nov 19, 2003
    Scottsdale, AZ
    If anyone was waiting to hear the results of my tech appointment today, I had to reschedule it to this Friday. I had some stuff come up at work and today wasn't a good day for me to be out of the office.
     
  3. Oct 11, 2006 #103 of 2214
    Beetlejuice

    Beetlejuice New Member

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    Sep 25, 2006
    I tried that. EXCELLENT!! Using the 4x3 setting for a nice wide screen TV defies all logic, but it works. I compared the difference while watching the live Today show this morning which is now in 1080i HD. I couldn't tell one single bit of difference in the quality. And, like you say, the aspect ration button works with this setup. But when you think about it, the quality really shouldn't be any different. The setting is only for the aspect ratio, not the resolution. So, I'm sold. Thanks for the tip.

    Tivo... this should be in the user manual. The AR button is talked about in general but this scenario should be included.
     
  4. Oct 12, 2006 #104 of 2214
    Ilene

    Ilene Member

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    Dec 26, 2001
    Plano, Tx
    Is no news, good news? I am sure that you did not get the same tech as I did because he acted like he never wanted to do it again, but I told him that now he knew how to do it and it wouldn't take him as long.
     
  5. Oct 13, 2006 #105 of 2214
    musicforme

    musicforme It's a Dry Heat

    4,595
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    Nov 19, 2003
    Scottsdale, AZ
    Well, the short story is that I'm still getting crap on the same signals.

    The tech from Verizon had zero experience with CableCards which didn't surprise me. He took a new coax cable plugged it into the outlet behind my tv and into his tester. The signal tested out fine, so one possible cause was eliminated.

    He then proceeded to run that same coax cable to my tv and tried out both CableCards in it. All the channels that were crap on the Tivo were clear as could be.

    At this point he said that everything that Verizon had to provide was functional, but he was willing to hang around while I called Tivo tech support. The lady on the phone was adament that if it were a Tivo problem that if one channel didn't work, then none of them would. We explained to her that we verified that both CCs worked in my Tv. She asked to check the signal level and it bounced from the mid-80s to the low 90s.

    We then proceeded to try a different HDMI cable and try a component cable to remove those as possibilities. No change, still crap on the same channels. At this point the Verizon guy said that he thought it was the Tivo and that he needed to leave. I didn't disagree with him and was thinking the same thing.

    Once he left, the tech at Tivo asked me to reboot my S3. I pulled the power cable per her instructions and got the screen that the system was being updated, so that added some time to the reboot.

    Once it came back up we checked the crap channels, and they were still crap. At this point she asked if it were possible to run a coax directly from the side of my house to the Tivo to be sure it wasn't a signal issue. I informed her that I have Fios and it wasn't going to get any clearer and what she was asking for wasn't possible.

    She then started to state that the Tivo uses a small part of the signal which lowers it when you're using the live tv. I'm not sure if this is true or not, but it sounds like a bunch of bunk to me. I've always been under the impression when watching live tv, you're watching it from a buffer on the hard drive.

    Now that we had exhausted the things to try, the line got pretty quiet. She started to ask when I bought it and where. I told her I bought it at Frys and was pretty sure I was beyond my window to return it, plus I wasn't sure where my receipt it located. After outlining for her everything we had tried, she agreed to exchange my S3.

    After sitting on hold for a while for level 2, I finally got a RMA and an ETA of receiving an "advanced exchange" in approx 7 to 10 business days. Once I get the new S3, I'll revisit this thread and let y'all know if those channels work or not.
     
  6. Oct 17, 2006 #106 of 2214
    TexasAg

    TexasAg New Member

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    Apr 2, 2006
    Anybody noticing their S3 breaking up slightly on HD channels? When I watch some shows (usually channels 801-810), they sometimes will pixelate/macroblock somewhat, then settle down, then do it again. This can last entire shows. It's never the entire picture, just parts of it. Sometimes it actually loses audio when it's doing this.

    I've never noticed it on channels 811+, and I don't think it's happened on any SD channels. It also doesn't do it all the time.

    I've swapped tuners during a show where it was happening and it continued. My signal strength was usually 100, so I tried putting a 9db attenuator (a 3db and a 6db) before the Tivo. That dropped the signal strength to around 96 or 97, but it still did it.

    I'm wondering if others have seen this or if it's a problem with my TV line or my S3.
     
  7. Oct 17, 2006 #107 of 2214
    JohnBrowning

    JohnBrowning New Member

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    Jul 15, 2004
    Plano, TX

    I saw this periodically on a couple of the football games over the weekend. I'm in Plano. I don't have the S3 yet and have a Moto CableCard in my Mitsu TV.
     
  8. Oct 17, 2006 #108 of 2214
    TexasAg

    TexasAg New Member

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    Apr 2, 2006
    I saw it on the Cowboys game on Sunday. I've also seen it on Law & Order (NBC) and Without a Trace (TNT). Glad to know it might not be the S3 or CableCards.
     
  9. Oct 17, 2006 #109 of 2214
    musicforme

    musicforme It's a Dry Heat

    4,595
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    Nov 19, 2003
    Scottsdale, AZ
    I had the same problem from time to time prior to owning my S3 or CableCards. Welcome to part of the fun of digital transmissions. :)
     
  10. Oct 18, 2006 #110 of 2214
    Beetlejuice

    Beetlejuice New Member

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    Sep 25, 2006
    You are correct. Live TV is buffered from the hard drive. If it weren't you wouldn't be able to pause "live TV".

    Last week I promised to let you all know how my S3 box replacement went. To recap, the S3 was getting severe pixelation on the local only cable channels. Only the channels that have an associated OTA channel in the area. The local cable channels that are public access, and the WGN-Chicago station which appears on local cable channel 6, did not pixelate at all. This was happening on both cable card slots with both cable cards. Swapping CC did not help. So, at this point it was impossible to determine if it was the S3 or Verizon. All of the higher cable channels including the HD worked fine. The OTA HD channels also are fine.

    Well, I got the replacement S3 set up, and for a short while it looked like the pixelating channels were unchanged. However, after the box warmed up a bit and I got the setup completed, there was a change. Slot 1 CC was working perfectly with no pixelation. Slot 2 still has the severe pixelation. I swapped the cable cards, one at a time of course, and the pixelation problem stayed with the slot 2. I swapped them back to be sure, and again, slot 2 is the culprit on the new box. So, I know for certain that the problem is in the S3 box, and it is not a Verizon or CC problem. Now, if I can find an S3 box where both slots are working perfectly.
     
  11. Oct 18, 2006 #111 of 2214
    Beetlejuice

    Beetlejuice New Member

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    Sep 25, 2006
    Well, I may have been a bit premature. Slot 1 of the replacement S3 box has been working great for the last day and a half. Now it has broken down and is pixelating again just like Slot 2. I still think it's the box based on the troubleshooting I did earlier and swapping cards. At the time the problem definitely followed the slots and nothing else. But it didn't start up until a little while ago when I was trying out some fast forwarding, rewinding and changing channels. Who knows what the trouble is. I'm getting tired of this.
     
  12. Oct 18, 2006 #112 of 2214
    ashu

    ashu User title defunct

    9,158
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    Nov 8, 2002
    MD
    (possible smeek)
    Have you checked your HD signal strength for the local/OTA-equiv channels on your cable/FIOS feed?
     
  13. Oct 18, 2006 #113 of 2214
    Beetlejuice

    Beetlejuice New Member

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    Sep 25, 2006
    Yes. 97% on cable and OTA.
     
  14. Oct 18, 2006 #114 of 2214
    musicforme

    musicforme It's a Dry Heat

    4,595
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    Nov 19, 2003
    Scottsdale, AZ
    Well, crapola.

    I received my replacement S3 today. The same channels are having the same problems. I can't recall if the Golf channel was this fubar'd on the old one, but it is horrible on the new Tivo.

    I'm watching the signal strength bounce around like a rubber ball on the crap channels. It goes from the mid 80s to the low 90s, sometimes losing the signal. The good channels are at 99 to 100 all the time.

    I'm not a cable expert by any imagination. Is there any chance that the splitter in my attic could be my problem? I'm not well versed in this stuff, and I'm scrambling to find the problem. I'd hate to have to switch back to Comcast and lose all the high def channels. My wife is a golf NUT and not being able to watch the Golf channel is not an option in our house.

    Looks like I'm in for another phone call to Verizon to ask more specific questions about the tests they can run. What kills me is that the CableCard works like a champ in my tv, but not in my Tivo.
     
  15. Oct 19, 2006 #115 of 2214
    Beetlejuice

    Beetlejuice New Member

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    Sep 25, 2006
    I think I will call Verizon too. Since I replaced the box, the ONT seems like the only thing left. I've got nothing to lose.... but the problem. It's strange that we are in the same North Texas area and have the same problem but on different channels.

    And to answer your question... yes, a bad splitter, cable, or ground can cause all kinds of problems. If your cable is good, the ONT might be causing the erratic signal fluctuations. I don't remember if you tried this, but if you haven't already, try running an RG6 cable directly from your ONT to your S3 as a test. 50 feet of cable at Home Depot isn't going to set you back that much and may uncover your wavering signal strength.

    I'm curious to know what happens.
     
  16. Oct 19, 2006 #116 of 2214
    winpitt

    winpitt New Member

    276
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    Oct 17, 2006
    And of significant note is the fact that Verizon's information is pure crap. It is nothing more than Propaganda. They completely misrepresent reality. I'm a member of our Franchise Authority and have attempted to get Verizon to talk to us for over a year. They refuse. They are banking on political contributions to our elected officials and an uneducated public to allow changes to occur which would eliminate the requirement for them to even have such agreements. The effect is nothing more than horrible for the consumer.
     
  17. Oct 19, 2006 #117 of 2214
    winpitt

    winpitt New Member

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    Oct 17, 2006
    Good luck to you in TX. That's the worst possible thing that can happen. Your consumers just lost a lot of rights - and leverage. It has nothing to do with Franchise fees, either. BTW, a few points that have not affected you yet but most certainly will.

    1) They only need to honor the existing agreements until the expiration of such agreements.

    2) All Cable MSOs also now get the same freedoms as do Verizon and ATT. That means that they can now decide to not provide service to any part of any community - or charge higher maintenance costs (very very high) for those "less dense" or "less affluent" communities. The provision allows them to "cherry pick".

    3) Texas has absolutely no capability to monitor or manage service levels, meaning that there will be no oversight whatsoever for service now. For ANY TV service.


    Your law effectively sets you back to how cable was in the 1980s, prior to the Telecommunications Act of 1996.
     
  18. Oct 19, 2006 #118 of 2214
    winpitt

    winpitt New Member

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    Oct 17, 2006
    See my earlier posts. Verizon's great PR campaign and your politicians greed railroaded you. Not your fault, but frankly you never got accurate information about Verizon and Franchise Agreements.

    You will absolutely regret that happening. Or to be more specific, your residents in general will regret it happening.
     
  19. Oct 19, 2006 #119 of 2214
    slocko

    slocko New Member

    690
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    Mar 4, 2004
    Old Bridge, NJ
    can you post some links to what you are referring to? i would like to get more information on the dark side of state wide franchise. thxs.
     
  20. Oct 19, 2006 #120 of 2214
    winpitt

    winpitt New Member

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    Oct 17, 2006
    But frankly it is also understandable that they should not have to dedicate a high number of resources for what is certainly a small niche market. There are very few cablecard users and very little demand. Their service resources obviously will be focused on the majority of their requriements - which are not cc.

    I don't like it, but certainly understand it.
     

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