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Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Sep 4, 2008 #1101 of 2214
    Gregor

    Gregor Active Member

    46,748
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    Feb 18, 2002
    What's the new ONT model #?
     
  2. Sep 4, 2008 #1102 of 2214
    JacksTiVo

    JacksTiVo TiVo User since 2001

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    Jan 7, 2006
    New Jersey
    The ONT they installed in my home in May is model 612.
     
  3. Sep 4, 2008 #1103 of 2214
    Ziggy86

    Ziggy86 Member

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    Jun 22, 2004
    Mine is 611, I have had it for about two years but we only have phone and internet now, looking to get TV in a few weeks.
     
  4. Sep 4, 2008 #1104 of 2214
    mamosley

    mamosley New Member

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    Apr 9, 2003
    Which router do you have, the actiontec or dlink? It really depends on the tech whether or not they will swap out the ont. If you have more than two phone lines, forget getting the new ont, it only has 2 voice ports.

    As far as a previous post concerning providers having to use cable cards in their stbs. Yup, you can no longer as a provider purchase equipment that does security and channel tuning in one device, but you dont have to stop using the current ones you have that do either.
     
  5. Sep 5, 2008 #1105 of 2214
    sender_name

    sender_name I remember XM 202!

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    Feb 11, 2005
    Northboro Ma
    so using my tivo's card diagnostics i have Id a channel range that is corrupted...it is all channels from 135000khz to 153000khz. It is about 10 hd channels. I called tech support and they did a bunch of remote cable card reboots and are sending a tech out monday. I am pretty sure it is an issue on their end because in that range i get 1,000,000's of errors in 1/2 hour and 100,000 uncorrected errors that result in programming skips etc. I told them all of this and they are coming out to see...I will let you all know what happens
     
  6. Sep 5, 2008 #1106 of 2214
    urkel-Os

    urkel-Os Teh Cereal

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    Oct 23, 2005
    Howard...
    I think the answer to your question is "maybe." I have a 611 ONT and have been told that the hardware at my CO will not support newer ONTs. I have the same problems as this poster. VZ has been unable to fix it -- inline low pass filter in the ONT didn't do anything, and the results with attenuators have been unsatisfactory (still some pixellation, and now the signals on some non-pixellating channels are too weak to tune).

    Fyi, the pixellation was more or less eliminated with attenuators until a couple of months ago, which seemed to coincide with the removal of analog in this area. So I am speculating that there was some change at the CO that made it worse. I hope the channel realignment will put the six affected channels on different frequencies or at least allow me to get a new ONT here. Wonder what VZ would charge to replace the ONT...
     
  7. Sep 5, 2008 #1107 of 2214
    Gregor

    Gregor Active Member

    46,748
    15
    Feb 18, 2002

    I checked and that's what I have, and I had to fix the pixellation problem with S3s.
     
  8. Sep 5, 2008 #1108 of 2214
    sender_name

    sender_name I remember XM 202!

    227
    0
    Feb 11, 2005
    Northboro Ma
    a verizon tech told me that attenuators are not necessary anymore with the series 3 since they eliminated the analog and went all digital...
     
  9. Sep 5, 2008 #1109 of 2214
    Gregor

    Gregor Active Member

    46,748
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    Feb 18, 2002
    I'm supposedly all-digital and I have the pixellation problem.
     
  10. Sep 5, 2008 #1110 of 2214
    webin

    webin New Member

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    Feb 13, 2008
    Hillsboro,...
    It's too bad verizon techs aren't required to get their engineering degree before telling people stuff...
     
  11. Sep 5, 2008 #1111 of 2214
    ira_l

    ira_l Member

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    Sep 23, 2002
    Ossining, N.Y.
    Not necessarily!

    I still have the Model 611 ONT. I added FiOS TV to my (existing) FiOS Internet in January 2008. The low pass filter solved my pixellation problems.
     
  12. Sep 9, 2008 #1112 of 2214
    sender_name

    sender_name I remember XM 202!

    227
    0
    Feb 11, 2005
    Northboro Ma
    Ok...I had a tech out yesterday to check out my pixelation. He confirmed... 1. It was not the tivo's fault, 2. The cards were working ok. 3. Buy hooking up to the coax he could see that there as a smalls signal issue in the Khz frequency range that all of my pixelating channels were on. The frequency range that the bad channels (Massive uncorrected errors) are sent on and a bad "something" card at the head was most likely the culprit and needs to be cleaned or replaced. There are several cards at the head that handle ranges of channels and the one that handles like 135000khz to 150000khz is bad in my town...i think he said each one handles 15,000 khz so you will have probs across that range..


    I do want to point out that the attenuator solution doesn't work when this is the problem..But would work if coax was too hot from the ont. If you are experiencing errors on only a few channels then it's not hot signal..
     
  13. Sep 9, 2008 #1113 of 2214
    webin

    webin New Member

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    Feb 13, 2008
    Hillsboro,...
    Sounds just like the solution V7Goose reached, where he convinced Verizon to replace something in their head end. It makes me really want to check out which frequencies I'm experiencing issues on.

    What market are you in sender_name?
     
  14. Sep 9, 2008 #1114 of 2214
    sender_name

    sender_name I remember XM 202!

    227
    0
    Feb 11, 2005
    Northboro Ma
    I am in Northboro Ma. We just got fios tv like Aug. 1. We have had internet/phone for over a year but tv took a while. I love it. except for the bad channels...

    edited my profile...i didn't realize i was so secretive :)
     
  15. kurtster

    kurtster New Member

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    Jan 29, 2007
    FIOS TV being installed as I type. Let's just say the installer doesn't like TiVo so much. He thinks they're a doomed cause because they're a hassle for installers and TiVo corporate doesn't like to work with Verizon. He said Verizon went to TiVo and tried to resolve incompatibilities and TiVo told Verizon they they shouldn't have to change anything to work with Verizon so Verizon tells all their customers to go with their own DVR because its more compatible and gets all of the channels. He straight up told me there may be channels I can't get with the Series 3. He is going to watch me install the TiVo portion and call to authorize the cards when needed.

    More info once we're done with the instal...
     
  16. Ziggy86

    Ziggy86 Member

    857
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    Jun 22, 2004
    Good luck with your install, make sure he leaves you some attenuators so you can try and fix any pixelation that may occur.
     
  17. aaronwt

    aaronwt UHD Addict

    19,184
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    Jan 31, 2002
    Northern...

    That sounds odd considering I have Three Series 3 TiVos and one TiVoHD on FIOS with eight cable cards and have zero problems. Install of the TiVos was very quick. As long as the tech knows what they are doing TiVO installation is a piece of cake.

    I have access to all FIOS channels except for VOD. Unfortunately it sounds like the tech doesn't have a clue and those are the techs that have problems installing TiVo.

    Plus he should be using his laptop for the cable card install. No calls to anyone are needed. Everything can be done for the authorization from their laptop, if they know what they are doing.
     
  18. Ziggy86

    Ziggy86 Member

    857
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    Jun 22, 2004

    Any issues with pixelation on your Tivos with FiOS?
     
  19. aaronwt

    aaronwt UHD Addict

    19,184
    25
    Jan 31, 2002
    Northern...

    No.

    I did have problems from Comcast on a TiVoHD and had to put an attenuator inline, but that same box had no problems with pixelation from FIOS. I didn't have any problems with FIOS and didn't need any attenuators with the FIOS signal.
    I have an 8 way splitter on the output of the ONT that the tech put in place since the ONT signal was so hot.
     
  20. wmcbrine

    wmcbrine Ziphead

    10,367
    22
    Aug 2, 2003
    They shouldn't. Verizon is supposed to be putting out a straight QAM signal, but they don't always keep it clean. Verizon's own boxes seem to have better error correction than TiVo's, but we shouldn't have to rely on that -- there shouldn't be any errors. On the other hand, if it's possible for TiVo to improve their error correction, they should -- not just for the sake of Fios, but on general principles.
     

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