1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Apr 14, 2008 #821 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
    I guess thats the price i pay for not getting cable cards when i originally signed up.
     
  2. Apr 14, 2008 #822 of 2214
    webin

    webin New Member

    307
    0
    Feb 13, 2008
    Hillsboro,...
    I paid for three service calls before I settled on my current TivoHD/CableCard setup:
    1) Initial install, which included moving an ethernet cable and hooking up a router, but no TV
    2) Install TV service once it became available, which included running coax through the side of my house to get to the router, adding a set top box, and taking out the ethernet cable from the first install.
    3) Install cable cards and remove the set-top box.

    This was all within the span of 3 months. It pays to get everything done right the first time, but it's not terrible to do it bit by bit.
     
  3. Apr 14, 2008 #823 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
    At least i got my first install free
     
  4. Apr 14, 2008 #824 of 2214
    aaronwt

    aaronwt UHD Addict

    19,194
    27
    Jan 31, 2002
    Northern...

    So does Comcast here. All my boxes( on Comcast and FIOS) have motorola single stream cards.
     
  5. Apr 15, 2008 #825 of 2214
    joshablett

    joshablett New Member

    1
    0
    Apr 15, 2008
    Hi - apologies if this is a dup question, but I couldn't find it via search or browsing.

    The only thing keeping me from signing up for FIOS is that their reps tell me that while they can install two CableCards in my Series 3 Tivo, neither of the CableCards will be able to get HD content. I'm in the Rhode Island area, so not sure if that varies regionally.

    Has anyone else had that experience? Or, more importantly, is anyone getting HD content on their Series 3 over both CableCards?

    Thanks in advance -- Josh
     
  6. Apr 15, 2008 #826 of 2214
    ilh

    ilh New Member

    377
    0
    Dec 21, 2007
    Yes, you can get HD with the S3 and THD. The reps are, as usual, clueless.
     
  7. Apr 15, 2008 #827 of 2214
    TheBar1

    TheBar1 Long Time Lurker

    159
    0
    Dec 26, 2001
    Northern NJ
    It's possible the prices have gone up, but I had 2 CCs installed on my new TiVo HD on 2/11. I was billed $14.50 for that service call. I was not billed for the subsequent service call later that week to swap out one of the CCs that was not working properly.

    The FiOS HD DVR pick-up fee is something like $40, so surrendering it to a local office should save you some $$$. Just make sure you call FiOS Customer Service to get an Equipment Return authorization code (also called the Pick-Up Work Order #). You'll need to provide that when you fill out the paperwork at the local office. In NJ, I was able to get an authorization code by calling 908-717-5402.

    One last tip - Don't forget to review your bill carefully after you return your FiOS DVR. If you're like me, FiOS is billing you a month in advance for the DVR Rental fee (common industry practice), which means that it should not only drop-off as a line item on your next bill, but that you should also get a credit based on the day of the billing month you returned the equipment. FIOS Billing being so reliable (NOT!), of course I had issues with not getting charged/credited properly for this, but a call to the number above helped me straighten that out - at least until I get next month's bill :rolleyes:

    Good luck!
     
  8. Apr 15, 2008 #828 of 2214
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Welcome to the forum. :up:

    As ilh says, you should have no problems getting any/all channels you'd like including anything broadcast in HD. Just make sure that one of those reps isn't also an installer! :eek: ;)
     
  9. Apr 15, 2008 #829 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
    I called the regular 800 umber and they specifically said that i would not save any money by bringing the boxes back myself. I will try calling that 908 number in the morning.
     
  10. Apr 15, 2008 #830 of 2214
    holee

    holee Uncertain

    4,381
    0
    Dec 12, 2000
    Raleigh, NC
    The cable card installer should be able to pick up an deactivate the Verizon set boxes. Mine did. He even left me the remote.
     
  11. Apr 15, 2008 #831 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
    I know he is able to do this, but i don't need to pay him $40 to do so when i work minutes from their offices. Point is to try and avoid the $80 fee for him to place cards in my Tivo.
     
  12. Apr 15, 2008 #832 of 2214
    rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    No getting around that. Even if you had the cards and popped them in yourself the tech still needs to authorize them. Have him return the box while he's there and save that fee at least.
     
  13. Apr 15, 2008 #833 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
    Well the TiVos will be delivered on thrusday but CC install won't be until the 28th.
     
  14. Apr 16, 2008 #834 of 2214
    TheBar1

    TheBar1 Long Time Lurker

    159
    0
    Dec 26, 2001
    Northern NJ
    Will - You might want to reschedule your appointment as just the install of your two new CableCards in the TiVo. This is what I did, which resulted in the $14.50 truck roll mentioned in my earlier post. Once My TiVo was running without any problems for a few days, I packed-up my FiOS HD DVR and returned it to my Verizon local office. I ended up paying for a few extra days rental on the FiOS DVR, but this may have eliminated all of the potential headaches I could have had with a Verzon CSR that might have over-charged me for the truck-roll. Just make sure they don't smack you with an "extra outlet" install fee.

    If you're not in NJ, the 908 phone number I posted earlier may not work. I found out about the number because it was posted next to the phone in my FiOS Local Office (Denville, NJ). I showed up there with my FiOS HD DVR, and was told to call that number and get the return authorization code from the CSR before coming back up to the counter to fill out the paperwork. Annoying, but worth saving the money. Maybe you could do the same thing (play dumb and not call for an auth number until you walk into your FiOS office).

    Again, good luck.
     
  15. Apr 16, 2008 #835 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
    When did you have yours installed?
     
  16. Apr 16, 2008 #836 of 2214
    TheBar1

    TheBar1 Long Time Lurker

    159
    0
    Dec 26, 2001
    Northern NJ
    I had the CableCards installed in a new TiVo HD on 2/11/08. I turned in my FiOS HD DVR on 2/29/08.
     
  17. Apr 16, 2008 #837 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
    Thanks. I will call them.

    just curious, what part of NJ you from. I am in Oakland.
     
  18. Apr 16, 2008 #838 of 2214
    Scyber

    Scyber Former ReplayTV User

    228
    0
    Apr 25, 2002
    Sorry, My original post was wrong. The original plan was to increase rates at the new year, I believe it was pushed back to mid-february/early March. I think this was to coincide with the SD DVR release. I believe This is also when they increased the Cablecard rate to 3.99.

    The new rate for non-repair/non-new-install for truck rolls is $80. You might be able to convince a CSR to get a cheaper rate, but $80 is the standard rate.

    There was a post on dslreports.com detailing the new rates. I'll post a link later tonight when I have a faster connection for searching.
     
  19. Apr 16, 2008 #839 of 2214
    Flyinace2000

    Flyinace2000 New Member

    234
    0
    Aug 2, 2005
  20. Apr 17, 2008 #840 of 2214
    TheBar1

    TheBar1 Long Time Lurker

    159
    0
    Dec 26, 2001
    Northern NJ
    I'm in Parsippany now, but I lived in Oakland a long time ago. Small world. :)
     

Share This Page