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Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Oct 8, 2007 #541 of 2214
    mamosley

    mamosley New Member

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    Apr 9, 2003
    Probably because he would have to make a call to some body and have them enable the ethernet port on the ont. Also jut by chance if you happened to have some problems with the service soon after you were installed, whether it had to do with your cat5 or not and you put in a trouble ticket it goes against the tech that did the install.
     
  2. Oct 9, 2007 #542 of 2214
    aaronwt

    aaronwt UHD Addict

    19,367
    55
    Jan 31, 2002
    Northern...
    It only took my tech a couple of minutes on the phone to change my ONT from coax to cat5. It was supposed to be set for cat5 anyway since that is what I requested when I signed up. It's definitely better using my own router instead of the actiontec. I just plug the actiontec into one of the ports on my router and the STB still works fine for VOD and the widgets.
     
  3. Oct 9, 2007 #543 of 2214
    acvthree

    acvthree Active Member

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    Jan 17, 2004
    Carrollton,...
    Some people have reported connecting the Ethernet themselves and calling in to have the ONT configured properly.

    Al
     
  4. Oct 10, 2007 #544 of 2214
    wmcbrine

    wmcbrine Ziphead

    10,404
    43
    Aug 2, 2003
    Prior to 9.1, there was one (national) channel on Fios that still didn't work right with the Series 3: channel 313, GolTV. There was sound, but no picture. With 9.1, it finally works. :up:

    (I say "national" in case someone, somewhere, has problems on a local channel via Fios; I don't.)
     
  5. Oct 13, 2007 #545 of 2214
    bdraw

    bdraw Member

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    Aug 1, 2004
    Tampa, FL
    I finally heard back from Verizon's press relations about M-Card availability.
    To which I asked why; technological or business reasons? And unfortunately they weren't wiling to share this with me.

    So yeah, I'm not very impressed with their PR department, but hey at least they responded.
     
  6. Oct 23, 2007 #546 of 2214
    denm316

    denm316 New Member

    3
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    Oct 5, 2007
    So I have an od pixelation issue. I have had my Series 3 box for about 3 weeks with no problems at all. It seems that all of a sudden SD channels are starting to pixelate, channels like A&E and Comedy Central are barley watchable. All HD channels are working fine with no pixelation at all.

    Any recommendations on this, it seemed through most of what I read that most people get pixelation on the HD channels. I am in the Bucks County, PA area, right outside of Philly.

    Thanks For The Help,
    -Dennis
     
  7. Oct 23, 2007 #547 of 2214
    jimf

    jimf New Member

    2
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    Sep 13, 2006
    We got FIOS about a week ago and it appeared to be working fine when the tech left. A day? two days? later some channels weren't tuning. Figuring it could just be the Tivo S3 being picky about having swapped from Comcast to FIOS I rebooted it. Stations seemed to tune just fine.

    For a couple of days. Then some stopped working again.

    We just ran a sweep of all of the channels and all the analog channels work, all the digital broadcast channels work, but none of the digital cable channels work. This is true of both tuners. The non-Tivo boxes in the house aren't having any trouble. The S3 worked flawlessly for a year on Comcast.

    My question is: Has anyone heard of this kind of failure? I have no idea if this is a FIOS issue or a Tivo issue.

    Thanks for any help,

    jim frost
     
  8. Oct 24, 2007 #548 of 2214
    21364guy

    21364guy New Member

    52
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    Oct 20, 2007
    I just received and activated my TiVoHD today. I called verizon to find out about cable cards. The rep on the phone offered an option to ship the cards to me rather than having a truck come out so I took them up on the offer. Has anyone else gone this way with fios? In reading the posts here it seems like everyone has dealt with an installer. This is in Howard County, Maryland.
     
  9. Oct 24, 2007 #549 of 2214
    aaronwt

    aaronwt UHD Addict

    19,367
    55
    Jan 31, 2002
    Northern...
    I was told specifically that they can't do that. Although even with an installer it's much easier than with Comcast. With FIOS the installer just enters the info on their notebook PC to activated the cable cards which makes it rather quick. With Comcast they had to yell the info over the phone several times until they entered the proper info. Then you had to wait and if it didn't work they had to call back again which took more time. The FIOS way was much more efficient.
     
  10. Oct 24, 2007 #550 of 2214
    winter

    winter Member

    50
    1
    Jan 27, 2002
    I have heard of cases where FIOS customers were offered this option and then later it turns out the CSR was confused and they required a truck roll to install them.

    Please let us know if they really do send the cablecards for a self-install; it would be a major improvement over the current situation.
     
  11. Oct 26, 2007 #551 of 2214
    21364guy

    21364guy New Member

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    Oct 20, 2007
    You got it exactly right. My wife called today to check on our order... after being on hold for quite a while they told her no self-install was possible. They called back later (after figuring out where our first cablecard order went?) and offered an install tomorrow afternoon. So hopefully we'll be up and running tomorrow :)
     
  12. Oct 26, 2007 #552 of 2214
    twilleyj

    twilleyj Fios User

    1
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    Oct 26, 2007
    Is Verizon charging you an install fee?!
     
  13. Oct 26, 2007 #553 of 2214
    dswartz

    dswartz New Member

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    Oct 8, 2007
    verizon does not do self-installs. $25 for a tech visit...
     
  14. Oct 26, 2007 #554 of 2214
    jgarman

    jgarman New Member

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    Dec 15, 2006
    I have a tech out here NOW (I'm in Northern VA) and he is swearing up and down that FiOS is "INCOMPATIBLE" with TiVO!! He has compared the fact that I have seen so many people "on the internet" who "have this working" to the Weekly World News publishing pictures of Bigfoot! (the implication being of course that NONE of you have actually made this work!) So what magic words do I need to say to this guy to just leave the CableCards with me and try it myself?? Who should I call at Verizon/TiVO to help this process along? Help!
     
  15. Oct 26, 2007 #555 of 2214
    bdraw

    bdraw Member

    465
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    Aug 1, 2004
    Tampa, FL
    Tell him it's a CableLabs certified device, which means he has no choice but to install them. Tell him you will file a complaint with the FCC.

    Tell him you will give him the 4 numbers he needs to activate it in his system. One number is on the back of the CableCARD and the other three on on the CableCARD screen.

    If all else fails, tell him you'll give him $20 for at least trying. Sucks, but it works.
     
  16. Oct 26, 2007 #556 of 2214
    jgarman

    jgarman New Member

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    Dec 15, 2006
    Does anyone have more information on what the installer has to enter into his laptop to make the CableCards work? I have a feeling that unless I tell him exactly what to do he will not be willing to help me at all. Thanks!
     
  17. Oct 26, 2007 #557 of 2214
    TheBar1

    TheBar1 Long Time Lurker

    160
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    Dec 26, 2001
    Northern NJ
    Try this from a post on Page 3 of this thread. It's a little old, but may help get you going while I try some more powerful Google-Fu...

     
  18. Oct 26, 2007 #558 of 2214
    TheBar1

    TheBar1 Long Time Lurker

    160
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    Dec 26, 2001
    Northern NJ
  19. Oct 26, 2007 #559 of 2214
    dswartz

    dswartz New Member

    36
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    Oct 8, 2007
    Dunno what to tell you. He is required by fcc regulations to install them. I don't care what he claims about "not supported". they are!
     
  20. Oct 26, 2007 #560 of 2214
    jgarman

    jgarman New Member

    12
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    Dec 15, 2006
    I just have to vent... my FiOS tech just stormed out my door to find another CableCard... even though I had explicitly asked for TWO CableCards when I ordered the service, he decided that he would only bring ONE with him. I am on hold with TiVO HD support right now to find a technician who can talk this guy through the process. He has spent at least 20 minutes arguing with me about how they do not support TiVO, that it will not work, and that this is absolutely hopeless (not to mention the comparison of people posting that FiOS and TiVO work to those who post pictures of Bigfoot online!)

    I am at my wits end... hopefully this will end well, but at this point the installer is taking it as a personal affront that I am asking him to install some CableCards. Geez!

    BTW- I just wanted to thank all you guys for your wonderful postings, your help that you've provided me so far, and your kind words. I couldn't do this without you. I certainly feel for TiVO if this is how cable operators treat people who are just trying to use technology that is MANDATED by the federal government... no wonder the FCC had to step in...
     

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