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Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Jan 5, 2007 #221 of 2214
    resanders

    resanders New Member

    35
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    Oct 17, 2006
    Rockaway, NJ
    {I believe this was one of the best installation experiences I've ever had.}

    I live in New Jersey and can't wait to get FiOS TV installed on 1/14 and I hope my experience is as good as yours. Incidentally, has anyone had a successful NJ install, yet?
     
  2. Jan 5, 2007 #222 of 2214
    6079 Smith W

    6079 Smith W Minister of Truth

    371
    0
    Oct 2, 2000
    Airstrip...
    Red Bank, NJ here. I've had FIOS internet for almost a full year.

    I had my FIOS TV install on 12/31, and it was completely smooth sailing.

    The installer was very professional, and insisted on running all new coax rather than re-use the rat's nest of wire and splitters that had accumulated in this old house over the years.

    I'm knowledgeable enough with the FIOS technology that he didn't mind me watching what was happening and asking questions. He wasn't very comfortable with the computer part of the FIOS stuff yet, so was thankful for my assistance.

    When it came time to plug in the cablecards into the brand new S3, everything went through right the first time, even though this was his first time activating a TiVo. In fact, he made sure to take notes on what he had put in the various fields in his laptop service activation application.

    Start to finish it took a good 7 to 8 hours, most of that time being the running of the new coax.

    Just waiting for my Lifetime DirecTV service transfer to go through and I'll be off DTV for good.
     
  3. Jan 6, 2007 #223 of 2214
    bareyb

    bareyb Under Maintenance TCF Club

    25,945
    8
    Dec 1, 2000
    Silicon Valley
    You can always rent one of their boxes for interactive PPV and OnDemand. I think the box costs me 10 bucks a month or so. Much of the time I call it in anyway so I can record it and watch it on my TiVo (if you use their box it will only record on their box, but it is convenient late at night when you don't feel like calling). Overall it hasn't really been a big deal.
     
  4. Jan 6, 2007 #224 of 2214
    Ilene

    Ilene Member

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    Dec 26, 2001
    Plano, Tx
    To acvthree - I think that you can thank some of us early trail blazers for the NTX Verizon area and our TiVo installs for making yours go easy. I am very excited for you.
    You can see from my other posts in this forum, my installer was less than thrilled to be installing cableCards, but non the less we were successful - it took almost 10 hours for wire, etc for both internet and tv. All was well until one of the cards failed. The bottom card was actually causing both tuners to pixellate.

    Called Verizon and the tech shows up for the appt nearly 6 hours late.
    The guy that came, didn't have a card with him - had to go back to the office in the dark as it was almost 7 pm, couldn't find one, saw one laying on a desk (I think) and brought it. It was a bad card (confirmed it today). Another tech came over to help him out and he knew what he was doing. He did the install on his computer (was it Tim who helped you?). Tim also replaced my splitters, tested my signals. I also added gold caps from RadioShack over the unused coaxs to prevent interference. It pixellated, but quit after I did a restart.

    Since the new card was bad, I could only watch non local stations on card2, but at least I had 2 tuners. So we watched CNN, ESPN, National Geographic etc on tuner 2 and ABC, NBC, CBS, Fox on card1.
    So I took the chance to see if the 3rd time was the charm. So far I can say, it was.
    2 guys showed up (not sure why - unless one was learning). When I told him what I needed, he said - don't worry - no problem. He knew what to do. I showed him the Conditional Access screens for both cards. He agreed that card1 was bad. I took out card1 and replaced it with his new card - which he assured me was new and good. Almost immediately, the MMI screen came up. He then called in to have it activated. Got the "good" error message! Yea! Had to restart the TiVo to get the accessing channels message (I was praying because I don't think it is recommended to do this), but he said it was OK for me to that and I am proud to say that we are good to go.

    GO NORTH TEXAS VERIZON FIOS! I love that it is all digital! Hurry and order today, prices go up tomorrow.
     
  5. Jan 8, 2007 #225 of 2214
    String

    String New Member

    80
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    Aug 2, 2005
    I have install for FIOS in Montgomery County, MD setup for Friday. I ran the setup for my S3 last night. The issue is that They do not have MC FIOS as an option during setup.

    Is anyone else already setup in my area? How do I get tivo to do the hookup for channels Etc. for FIOS in my area.

    Thanks
     
  6. Jan 8, 2007 #226 of 2214
    JohnBrowning

    JohnBrowning New Member

    295
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    Jul 15, 2004
    Plano, TX
    The techs across the country are obviously now getting more experience with CableCards. When I first had mine installed in my Mitsu TV, it took several days until I got the right VZ support tech on the phone that knew how to properly cold init the cablecard. Everything has work just fine ever since. When I installed my S3, I just moved the cablecard from the TV to the TiVo and all is happy! VZ makes it convenient by NOT marrying the CC to the device. I've not bothered getting a second CC for my TiVo. If I can get a multistream card in the future, I'll probably do that.
     
  7. Jan 8, 2007 #227 of 2214
    jacobp

    jacobp Member

    71
    0
    Oct 8, 2001
    Potomac, MD...
    String,
    FIOS TV is available in Montgomery County, MD??? I live in Potomac and I did not realize it was available yet. Where do you live, if you don't mind me asking.
     
  8. Jan 8, 2007 #228 of 2214
    AbMagFab

    AbMagFab What happened, TiVo?

    3,638
    0
    Feb 5, 2001
    MoCo approved it in late November, but I'm not aware of any area being activated yet. I call Verizon about every two weeks, and they keep telling me it hasn't been activated yet in MoCo anywhere, but it's coming soon.

    Perhaps the previous poster is confused, or the installer is confused, and they're just installing internet now? MoCo isn't even listed on the channel lineup page yet (although Anne Arundal and Howard are listed).

    I'd imagine once it's available in MoCo, it'll show up on the Tivo.
     
  9. Jan 8, 2007 #229 of 2214
    ashu

    ashu User title defunct

    9,158
    0
    Nov 8, 2002
    MD
    I doubt VZ changes their channel lineup much. Just run GS (for MoCo) with Howard or Fairfax/Herndon as your location :)
     
  10. Jan 8, 2007 #230 of 2214
    passatdream

    passatdream New Member

    27
    0
    Nov 14, 2005
    I am running a Series3 with two Verizon FiOS cable cards (with HD) and I'm not having a single problem. Installation was quick and worked perfectly the first time. Love it.
     
  11. Jan 8, 2007 #231 of 2214
    String

    String New Member

    80
    0
    Aug 2, 2005
    No confusion here. I have install setup for Friday. A friend of mine had his installed today. MoCo approved Verizon at the end of november, and my neighborhood started allowing installs at the end of december. I am in Silver Spring.

    If you need I can post a pic on Friday.
     
  12. Jan 8, 2007 #232 of 2214
    String

    String New Member

    80
    0
    Aug 2, 2005
    On my tivo, it does not have Fairfax/Herndon, just Howard/Annapolis. The issue, I believe, is that they get baltimore locals, not DC Locals. Gotta be up and running for Jack on sunday night!
     
  13. Jan 8, 2007 #233 of 2214
    dtee

    dtee New Member

    19
    0
    Sep 28, 2006
    New York
    I had the FiOS installation last Wednesday. All went reasonably well, until I realized I was getting pixelation on only 5 HD channels. Had FiOS out today to swap cards and the cards came locked and were not able to be swapped . So they checked out everything else from the ONT to the Tivo and all measured very well. Their guru said it had to be the tuners in the TiVo as the Cable card is only an encryption device. I called TiVO for an RA number and they said it had to be bad cable cards! All the other channels are terrific and the HD is fine on all but those five channels. When I let the TiVO test the signal strength on these channels it is variable, form 82-94, and as such pixelates. I am now frustrated as I don't know who is really right. TiVo says if it was the box all the channels and the guide would pixelate. Any ideas would be appreciated. The kicker is on both tuners the problem is identical with two different cable cards.
     
  14. Jan 10, 2007 #234 of 2214
    resanders

    resanders New Member

    35
    0
    Oct 17, 2006
    Rockaway, NJ
    That's good to know. I've had two S3's for a couple months and it's running fine with Cablevision CCs although it took them about five to six visits (I understand it's a learning process) and one replacement S3 (bent pin in slot 1) later. But, I think Verizon has a more seamless approach to installation... they use laptops for activating and binding the cards which should be a lot quicker than sitting on the phone. I'll let you know how my install goes.
     
  15. Jan 10, 2007 #235 of 2214
    TexasAg

    TexasAg New Member

    648
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    Apr 2, 2006
    They don't actually appear to bind the cards. In my case, I can swap the cards freely between the slots, and I know others have said they can take the cards out of the S3 and put them in their TVs without problem.

    But I do agree that Verizon installs do seem more seemless - it makes a lot of sense for them have those laptops, since they can enter all of the information right there.
     
  16. Jan 10, 2007 #236 of 2214
    globalreset

    globalreset New Member

    10
    0
    Dec 22, 2006
    I just started getting the same problem as of last night (Jan 9). I've had the cable cards in the TiVo working fine since Dec 27. But last night, I noticed my recording of House was severely pixelated and dropping audio. I switched over to the FiOS DVR and it was fine (luckily I hadn't cleared my scheduled recordings off their box yet). I noticed that I'm only getting it on the HD Locals. All other channels (including all other HD channels) work fine. And my signal strength reads 100 for both cards when they are on any other HD channel. As soon as I tune an HD local (on either card), I see the variable signal strength (82-94-ish) with an occasion NOT AVAILABLE message.

    I'm at a loss as to what other debug I can do. I unplugged my router from the coax, thinking that the IP routing it does over coax could be interfering. I unplugged the tv's in the house from the coax as well. There was no change. I've rebooted the TiVo and reseated the cards as well....

    Has anyone else dealt with this problem?? I'm very anxious for a solution.
     
  17. Jan 11, 2007 #237 of 2214
    TexasAg

    TexasAg New Member

    648
    0
    Apr 2, 2006
    I had the exact same problem on HD locals only. I did two things.

    First, I put a 9db attenuator (actually a 6db one + a 3db one) that Verizon left when they did my install. The signal is pretty hot since it gets generated at the side of your house rather than 500 feet away. That dropped my average signal strength to around 97 for HD locals.

    Second, I got a terminating resistor from Radio Shack for the OTA antenna input (the second coax input) on the S3.

    Not real sure which one fixed the problem, but I don't have that problem any more.
     
  18. Jan 11, 2007 #238 of 2214
    globalreset

    globalreset New Member

    10
    0
    Dec 22, 2006
    Thanks for the feedback, TexasAg. I'll be stopping by Altex today to try to grab a terminator and an attenuator. I'll report back later if that fixes it for me.
     
  19. Jan 11, 2007 #239 of 2214
    JohnBrowning

    JohnBrowning New Member

    295
    0
    Jul 15, 2004
    Plano, TX
    Just this past weekend I started having pixelation issues only on the local HD channels. All of the cable HD channels are fine except Discovery HD. It has always had pixelation problems for me. I need to move the cableCARD back into the TV to see if it is consistent.
     
  20. Jan 12, 2007 #240 of 2214
    TexasAg

    TexasAg New Member

    648
    0
    Apr 2, 2006
    My S3 rebooted last night, and we have begun receiving channel 71 (CNN Headline News). Not sure why - I don't think we got a software update (maybe we did and it was just a small fix).

    This was one of the channels that the S3 said we were receiving, but it simply displayed a black screen.
     

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