1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Dec 23, 2006 #201 of 2214
    Tank99

    Tank99 New Member

    1
    0
    Dec 23, 2006
    I just switched apartments here in Tampa Florida and prior to that I was about to have FIOS installed in my old apartment. I was on their schedule to have them pull the fiber into my individual apartment. It took them two days to get it pulled into my new one, but got the internet working after a long wait. Since I was the first one in my 400 unit complex they wanted to get my Internet up first, so I had to keep Brighthouses Cable for about a week in my new apartment. During that time the Series3 HD box worked just as well as it did in my other apartment running Brighthouses. Then they guy came in and installed the two Verizon FIOS cable cards and like the other guy said it took him a little while to get it going, but he got it. Also as the other guy said, they do have them, they do not like to offer it, but they do provide them when asked.

    Two additional things with this:

    1. To get around the PPV and on demand not offered through the cable cards I had them provide me an extra HD box on the same TV. So if I want to watch PPV or on demand I just switch to another video source. I have had the cable cards installed in my HD box for three weeks now and have yet to switch over to watch it because, well TiVo Series3 is just that good, I don’t want to switch, besides I have tons of stuff already TiVo’ed – as for the on demand guide, who needs theirs when you have the TiVo one, heck yeah!
    2. My only problem is that once I switched over to the Verizon Fios TV the individual program information for each show is very slow in coming up. It will display everything at a good speed, I get into the list of individual programs, but the second I switch to the description of the show it takes a good 10 to 15 seconds to come up and it’s driving me nuts. I have reset my box but it is still slow in displaying. I thought perhaps because the FIOS TV has so many more channels than Brighthouses that was the problem, but I don’t know. It worked at regular speed when I had Bright house installed on my Series3, but now with the Verizon FIOS it’s really slow in displaying.

    Can anyone help with this issue? Also if anyone has any questions about using FIOS I will answer you.

    Tracy
     
  2. Dec 23, 2006 #202 of 2214
    wdave

    wdave New Member

    3,996
    0
    Jul 16, 2000
    Stevenson, MD
    FIOS is wired but not quite available in my neighborhood yet. So I stopped at the FIOS kiosk at my local mall this morning and asked about pricing. I was told:

    $35.95 FIOS TV base price
    $ 5.95 for each cable card
    $ 2.95 for each "cable box"

    I have an S3 with my main TV, plus two other TVs in the house, so she said I'd be paying:

    35.95 + 5.95 (x2) + 2.95 (x2) = $53.75

    Does that sound right? That's not what I thought I've read other's billing looks like for cable cards and extra outlets.
     
  3. Dec 23, 2006 #203 of 2214
    TexasAg

    TexasAg New Member

    648
    0
    Apr 2, 2006
    My cards are $2.95 a piece. The $5.95 figure might be for M-stream cards, maybe?
     
  4. Dec 23, 2006 #204 of 2214
    acvthree

    acvthree Active Member

    2,472
    0
    Jan 17, 2004
    Carrollton,...
    I was quoted $3.95 yesterday and told there were no multi-stream cards. That I would be charged the $3.95 for each of the cards.

    I was also told that no one has ever ordered a cable card from Verizon and they had to go to second level support to place an order for two card with one television. They even brought in technical support who had never heard of a Tivo that used cable cards.

    <sigh>

    Al
     
  5. Dec 24, 2006 #205 of 2214
    homeguy

    homeguy New Member

    50
    0
    Aug 7, 2003
    Long Island, NY
    Is there a way to add a hard drive to the Fios HD DVR Box that Verison uses for their DVR?
     
  6. Dec 26, 2006 #206 of 2214
    mr_pink

    mr_pink New Member

    49
    0
    Dec 15, 2006
    Well, tivo3 running just fine here in Long Island, NY w/ 2 cablecards from FiOS.

    As of last week, they do not have multistream cable cards. Ive also read that the current series3 software does not even support multistream (contrary to what the manul says) - so I'm not even sure why people keep talking about it.

    I'm paying $2.95/mo for each card.
     
  7. Dec 27, 2006 #207 of 2214
    TexasAg

    TexasAg New Member

    648
    0
    Apr 2, 2006
    I just noticed yesterday that I was getting channel 200 (Hallmark channel). This was one of the channels that I was missing. I'm still not getting 71 or 520, though.
     
  8. Dec 27, 2006 #208 of 2214
    Ziggy86

    Ziggy86 Member

    857
    0
    Jun 22, 2004
    Did the FIOS TECH have an idea what Tivo was and how it needed to be setup?

    We don't have FIOS TV in my area of queens yet but I sure hope when we do that they know what is needed for users of S3

     
  9. Dec 27, 2006 #209 of 2214
    mr_pink

    mr_pink New Member

    49
    0
    Dec 15, 2006
    They knew what it was but had never installed one. The tech arrived with only 1 cablecard (even though I confirmed like 5 times before they showed up that they would be bringing two) - but it wasnt a big deal he just left and came back 20 minutes later with another one - and a new verizon friend who seemed more experienced - (I think he just wanted to see a series 3 tivo :) ) They had a tech bulletin they printed out from the office that explained FiOS specific tivo3 stuff.

    We had a discussion about multistream cards - they had never heard of them but were really interested - they called some supervisors and everything to try and find out but noone had heard of any multistream cablecards coming in any time soon - or even that they were going to be getting them. I'm not sure where all this "Verizon will have multistream cards by November" talk originated from - but noone they had access to had ever heard that.

    They insisted on following their tech notes instead of the "Give this to your cablecard installer" onesheet that comes with the tivo. The main difference was they powered the unit all the way off before inserting each card - took some extra time (two full bootups worth) - but seemed to work just fine.

    They fatfingered one of the values the tivo spat back for hostid when entering it onto their activation portal - which required a 30 minute phone call to a tech somewhere to fix as it wouldnt let them go back and change it.

    Overall I was pretty pleased. The Verizon techs, even the more inexperienced one - were head and shoulders above anyone from cablevision thats ever been to my house.
     
  10. Dec 27, 2006 #210 of 2214
    Ziggy86

    Ziggy86 Member

    857
    0
    Jun 22, 2004
    glad it worked out for you. Do you have an HD TV? If so how does it look with FIOS?

    Steven
     
  11. Dec 27, 2006 #211 of 2214
    mr_pink

    mr_pink New Member

    49
    0
    Dec 15, 2006
    Well, Ive had HD over D*, HD from Cablevision and now HD from FiOS. I have both the s3 tivo on fios as well as their own dvr box (so I need 4 tuners, sue me :) )

    I would rate the services/stb's Ive had in terms of pure picture quality from best to worst:

    S3 Tivo
    Cablevision HD DVR (SA8300HD)
    FiOS HD DVR (Some Moto POS)
    D* (Standalone Samsung HD box)

    The PQ from FiOS through the S3 is a really noticable improvement over their own STB. Cablevisions STB was better than Verizons even - in terms of PQ.

    I must admit though - the truly obnoxious amount of VOD available from fios has me using their STB more than I thought I would.
     
  12. Dec 27, 2006 #212 of 2214
    ashu

    ashu User title defunct

    9,158
    0
    Nov 8, 2002
    MD
    Good it all worked out for you :)

    You have to be the first person on this planet that rated the SA8300HD ABOVE the Moto 6412 (or family) - if indeed that's the Moto you have from FIOS. :) Unless you're ONLY talking about PQ!
     
  13. Dec 27, 2006 #213 of 2214
    mr_pink

    mr_pink New Member

    49
    0
    Dec 15, 2006
    I said "in terms of pure picture quality" - I thought that was pretty clear. He was asking about how it looked, so thats what I was rating - has nothing to do with features or usability.

    But - I'm not sure at this point I would rate the Moto significantly above the SA8300 - they are both equally miserable in the usability department.
     
  14. Dec 27, 2006 #214 of 2214
    ashu

    ashu User title defunct

    9,158
    0
    Nov 8, 2002
    MD
    Whoa - missed that :) Saw the "I would rate ..." and jumped straight to the list!

    And I agree they're both miserable in terms of UI & reliability, compared to an S3.
     
  15. Dec 27, 2006 #215 of 2214
    globalreset

    globalreset New Member

    10
    0
    Dec 22, 2006
    Finally got my cablecards installed today. Had a horrible time of it too.

    Had a morning appt scheduled. At around noon, I called customer service to see where they were. They said they lost my work order but would have someone out within the hour. 3 hours later a guy shows up with no cabled cards. :( He comes back in about 30 minutes with the cards.

    Took about 10 minutes to get them all setup, though he had no idea how to do it. I told him to just hand me the cards and I would take care of it. Wrote down the serial numbers, inserted the first one, told him to activate it (which he did, rather quickly, on his laptop), inserted the second one, had him activate it (he had to "open a second port/outlet" for this to work, have no idea what that means). Once they were both running, I did get an error message from the TiVo saying that it couldn't decode all of the channels. I checked a lot of them (all the locals, all the HDs, all the premiums, and all the news channels) and I only found channel 71/520 missing. The tech was surprised by that but I told him that I understood it to be a known issue (thanks to this forum) and he didn't have to worry about it.

    I was pleased to see that I have 100% signal strength on all channels. It's curious that I als have 100% on 71 and 520. In any case, the PQ looks great on my Sony Bravia XBR2 40" screen.

    Btw, what is everyone using for the output format. At first, I selected Native, thinking that seemed like the best bet for a high-end lcd (just let the TV handle it). But I got really annoyed by the constant signal switching. I would see a tiny bit of screen noise, followed by a black screen for a second or two, then the show would appear in the proper resolution. When I set it to 1080i fixed, although there is some delay to tune the show, the screen never "blanks out" (I still see the TiVo info banner).
     
  16. Dec 27, 2006 #216 of 2214
    ashu

    ashu User title defunct

    9,158
    0
    Nov 8, 2002
    MD
    For a TV with a good scaler, you should leave it to Native and let the TV scale up/deinterlace signal as needed. The TiVo has a decent scaler, but it isn't great. Decide based on picture quality, not (based) on the minor inconveniece of longer pauses during an occasional activity like Channel Surfing. In fact, teach yourself to stop Channel Surfing and only use the Now Playing List :)
     
  17. Dec 30, 2006 #217 of 2214
    globalreset

    globalreset New Member

    10
    0
    Dec 22, 2006
    ashu, that is an excellent point. You are, essentially, preaching to the choir. This isn't my first TiVo and I abandoned channel surfing years ago. However, this is my first HDTV... And I can't help but surf the HD channels every once in a while. You're right though that this will definitely die down once my regular shows start back up again... I should probably switch it back to native.

    Btw, I upgraded my series 3 to a 500gb drive today. Very painless. I'm excited about having 65 hours of HDTV recording space now.
     
  18. Dec 30, 2006 #218 of 2214
    ashu

    ashu User title defunct

    9,158
    0
    Nov 8, 2002
    MD
    HD *does* make channel surfing addictive again. I have caught myself 10 minutes into the Sumo wrestling championship wondering why on EARTH I was watching that nonsense. The answer: Because it was in HD!

    Using the NPL does have to be relearnt, once HD is combined with the convenience of an S3 :)
     
  19. Jan 3, 2007 #219 of 2214
    acvthree

    acvthree Active Member

    2,472
    0
    Jan 17, 2004
    Carrollton,...
    I had Verizon television installed today.

    I've had the Verizon Fios for about two months, but the television portion was not turned on when I had the other services installed and I wanted to let few more S3s be installed before I tackled mine.

    In one simple statement, I cannot imagine how this could have gone any better.

    I was set up for an installation between 8:00 and 12:00. The installer called around 8:15 to say he would arrive in 10 minutes. This gave me time to fill up my coffee cup. :)

    He arrived on time and I had him move the truck to the back driveway. We went over the previously installed Fios which was a very clean install. I said I wanted his install to be just as clean. He said "no problem". We then went in and looked at the standard STB installation for the excersize room and the Tivo series 3 installation in the den.

    We then discussed how we would hook up to my cable job. He wanted to replace all of the connectors and after seeing him do one, I was happy to have him change those out.

    He first tested the signal strength coming from the ONT. We then ran two new cables to the location in the attic where I wanted to put the splitter. He drilled though the outside wall into the garage just next to where the Ethernet and power entered from the ONT. He placed a new connector on the end and connected to the ONT. He put a connector on the other cable to connec to the router (NIM) and did a clean cabling job next to the existing Ethernet line into the attic. He made some calculation based on the signal strength and chose a splitter with a number of links based on that signal strength. We moved into the attic. He mounted the splitter on the board where I have my home theater cableing connected. He put new connectors on all the cables, tested the signals and connected them to the splitter.

    We then moved to the excercise room where he installed the STB. He put on new cables from the wall to the STB and from the STB to the TV. He tested the signal strength in between. He brought up the STB, showed me how it worked and even set up the remote to power the TV.

    Onto the Series 3. I had made some joking comments when he arrived about him being the series 3 expert. He laughed but didn't say anything. When we sat down and started on the Tivo, I understood that it really wasn't a joke. He was very knowledgeable about the Series 3, even to the point of knowing that the slot 1 for the cable cards was on the bottom without looking at the back of the Tivo. I asked and he said he was installing one or two a week and that he really liked them and that he never had problems with the installs. He wrote the cable card numbers into his notepad and then started up his laptop. I turned everything on. He put both cards into the series 3. I mentioned that people seemed to have an easier time installing one at a time but he said it worked better with both in with the Verizon software. After installing the cable cards the cable card screen came up. He used the information from the cards to do the provisioning. All of that was done from the laptop with no call in to a support person. He provisioned the first one and the good "error" came up. He said "yep". He provisioned the second and when the "error" came up he said "yep" again. Obviously, this was old hat for him. It took about 10 minutes for all the shows to come up. The HBO didn't come up. He said "didn't you order HBO?" I said yes and he went back to the laptop. A few clicks later and HBO was up and running.

    That was it. He gave me his card and said if I had any problems to call him first. That usually it was something minor and he could do most things with his laptop.

    I asked for his managers email address so I could send him an email about what a great job this guy had done.

    I believe this was one of the best installation experiences I've ever had.

    Al
     
  20. Jan 3, 2007 #220 of 2214
    douggmc

    douggmc New Member

    3
    0
    Dec 24, 2006
    I'll second that regarding my FIOS TV install in Tampa, FL. Very thorough and experienced installers (2 of them). As a side note, they were unionized CWA (I think "Communication Workers of America") that had both been with the Verizon (and the previous names) for years. Something to be said for the quality of decently paid unionized workers doing an install compared to the barely english speaking 20 year olds from Directv that invariably do poor jobs and have to come out multiple times!
     

Share This Page