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Series 3 stuck in "Welcome! Powering up..." loop

Discussion in 'TiVo Series3 HDTV DVRs' started by mpthompson, Nov 12, 2011.

  1. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Yes it would be easier to replace the power supply, in that you have to remove the power supply circuit board from the inside of the TiVo to either replace or repair it.

    But if you don't have another of the same model TiVo whose power supply you can use, then you'll have to buy a power supply somewhere, which is probably going to run you about $150 plus shipping, although you can send them the old supply (you pay shipping) for a $50 refund.


    The capacitors themselves can be gotten for under $10, not counting postage.
     
  2. karen g.

    karen g. New Member

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    Mar 24, 2006
    Again, thanks for all this great info, everyone. Tivo has been working so far with just the 1 cable card since Sunday. It has not reset since. Sorry it took a couple of days to respond. It did occur to me since then that my cousin is an electrical engineer so I will ask him if he can help me if I can figure out exactly what I need. I have a MacBook Pro and, no, have never opened anything up. :)
    Should I just let him open Tivo up and let him see which capacitors look bad?
    Thanks for all of your help!
     
  3. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Well, perhaps his EE degree won't get the way too much. :)

    Tell him to bring a #10 Torx bit and a couple of smaller ones, and a voltmeter, and if he's got an oscilloscope it wouldn't hurt to check the DC outs for excessive ripple.

    He should understand the need to only use low ESR, 105 degree rated replacements if you find any caps gone bad (most likely on the + 12-yellow wire, or the +5-red wire, outputs), and he should already know about "capacitor plague".
     
  4. karen g.

    karen g. New Member

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    Mar 24, 2006
    Hopefully, he knows what you just wrote because it all went over my head!!! Hahaha!
    Thanks! I will check back in after I have had a chance to do this. So far, tivo is functioning with the 1 cable card. It will be a matter of coordinating our schedules and seeing if we can get back to 2 cards before it gets sick of the 1. Thanks again!
     
  5. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    WeaKnees is in Culver City, CA. If you're in the area you could just drive over and do a power supply swap.

    I have the parts and necessary skill to change the caps, too; if you are local.
     
  6. karen g.

    karen g. New Member

    15
    0
    Mar 24, 2006
    thanks, Teeps, but I am all the way across the country from you in Little Rhody.
    but thanks for the offer! :)
     
  7. karen g.

    karen g. New Member

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    Mar 24, 2006
    my cousin just opened it up. a couple of the capacitors looked like they were bulging, but he thinks it may just be wise to replace the whole power supply. is weaknees the best place to get it? right now, tivo is stuck on the welcome screen again after we just reconnected everything. hoping it comes back this time. :(
     
  8. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    You're talking $10 worth of capacitors versus $150 for a power supply.
     
  9. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Probably...

    You could try googling the model number on the p/s to see if one is available closer to you.

    Anyone that knows how to solder should be able to replace the capacitors. And, a unitron says it's only $10 for the parts, probably including shipping. Local is the better way to go...
     
  10. Manos53

    Manos53 New Member

    3
    0
    Mar 31, 2013
    I am new to this forum and I hope someone can help with some ideas.
    My TCD648250B got the yellow screen last week and first inclination was that drive went bad. t removed the drive and tested but couldn't even to get to spin. I went out and I bought a WD 1TB green drive and also downloaded instant cake from dvrupgrade.com. I created the new drive and I can see 16 new partitions but I when I installed back in the box it goes nowhere. Started thinking that the power supply went bad but I was able to test the power going to the hard drive and it appears to be correct at 12V and 5V.
    So now I am not sure what to do next. Is it possible that the drive is not compatible? The original drive was also a WD 250GB. I also tried puting the old drive in a zip-lock bag and put it in freezer for about half an hour, I was able to get it to run and even saw the partitions but unfortunately not long enough to copy the data from it.
    Any ideas would be greatly appreciated.
    Thanks
     
  11. Sevenfeet

    Sevenfeet Gentle Giant

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    Jun 24, 2000
    Nashville, TN
    My primary Series 3 Tivo began freezing up just before the final four was about to begin (great timing!). I replaced it with the identical model from the bedroom. Both Tivos have external drives (third party enclosures with WD 1 TB green drives) which have functioned properly for years.

    As it turned out through the kickstart testing, it looks like the freeze ups were due to the external drive really close to failing. After several attempts, the Tivo now boots with the old external drive but this is probably because the drive had mapped out the bad parts to the best of its ability. It still fails just about all the major kickstart tests (Fail 4) so it looks like I'm just going to bite the bullet and replace the drive. I guess I could go through the trouble of trying to save the data, but I'm not sure how easy that is (it's been years since I've tried it with a Tivo).

    The second Tivo's external drive is also in the beginning stages of problems (Fail 7) errors on a couple of tests but so far appears to be in better shape.
     
  12. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Not sure what you are wanting to do here.
    But google Dvr_Dude he sells 2TB internal HDD upgrades and can transfer data from the existing drives (providing they still work) to the new one.
    Note:
    This HDD upgrade with data transfer is not cheap.
    I've had a dvr_dude 2TB drive in my S3 TCD250648 for over a year; works fine.

    Also, while you have the TiVo(s) open. Check the power supply capacitors for immanent failure.
     
  13. dig_duggler

    dig_duggler losing enthusiasm

    835
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    Sep 18, 2002
    Birmingham, AL
    I had this problem about a year ago with a lifetimed S3 and am just now getting around to it. I'm taking the cheap way out (well, the cheap way for someone without a SATA cable and any working knowledge of capacitors) and am going to buy a used S3 (I'm actually looking at a never used one for $50 on CL right now), verify it works and then swap the power supply and hard drive. Even though there is no warranty and won't last as long, it seems a bit easier and exceptionally cheaper. I'd spend at least $20 on parts to verify what is wrong (a SATA cable, something to test voltage, a soldering kit, etc). I did open up the old S3 and there is white gunk all over the power supply board, all looking like it originated from a capacitor. I haven't read enough but I'm guessing that's the leakage mentioned.

    Edit: yeah, that's just adhesive after doing some research. I'm dumb.
     
  14. lpwcomp

    lpwcomp Active Member

    8,078
    2
    May 6, 2002
    John's...
    Um, no. That is normal. I believe it is just glue.

    I did find someone who does TiVo Series 3 PS repair for $50 which includes return shipping. Note that this is not an endorsement and I have no knowledge regarding its reliability.

    Do a Google search on "TiVo HD PSU Repair Service" and look for the one that references the site that shall not be named. It was the third one down when I did that search and the "Headline" exactly matched the search.

    I have a TiVo HD which I purchased in 2008. The original 160GB drive started going bad in 2011 and I replaced it with a 1TB. No problems since then.
     
  15. karen g.

    karen g. New Member

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    0
    Mar 24, 2006
    Sorry it took so long to update. I did get a new power supply from Weaknees and the cousin installed it. TiVO has been working just fine ever since. No more being stuck on Welcome... Thanks so much to everyone who helped me in this forum-you guys rock!
     
  16. fred2

    fred2 New Member

    509
    0
    Jan 20, 2006
    Unfortunately, I'm joining this thread.

    S3 HD (the unit is inside a system and I cannot see the rear easily)

    I was watching a tivo recorded program and the image froze. Then played and froze. The tivo then said powering up. It had been "powering up" for 25 minutes. When I checked, the only lights showing were for the control panel buttons at the right but the face plate was dark. So powered it off and on.

    Status:

    Tivo icon is lighted in the center. Two Red leds to the left and a Blue(top) and Red (bottom) to the right. I have powered off and on. Still same symptoms. I did have a esata drive attached and now powered that off. But no change.

    Excuse to get the 4-channel model or dissection and resurrection? Can I transfer Lifetime?

    Help and suggestions welcome.

    Thanks in advance.

    edited to add - over-the-air - no cable cards, and further, I guess NO 4 channel with Antenna!
     
  17. jmbach

    jmbach der Neuerer

    1,552
    9
    Jan 1, 2009
    Lifetime is not transferable. I have heard some people who get TiVo to repair their units get to keep the lifetime even if TiVo replaces the motherboard. The few people who have done that posts costs north of 150. If you don't like opening up the unit then that maybe the way you want to go.
    I would open the unit and first test the hard drive and inspect the power supply. A new 2Tb hard drive can be found for less than 100. If the power supply is bad, the capacitors are usually the culprit. You can purchase excellent quality capacitors for less than 30 for the whole power supply. It is a single layer board so desoldering and soldering is easy. If you have not soldered before, there are excellent tutorials online. Watch them and practice before you work on the power supply.
     
  18. fred2

    fred2 New Member

    509
    0
    Jan 20, 2006
    Thanks for the response.

    Tivo was willing to go to a Refub Premier (he offered $80) and a transfer of lifetime for $199.

    I had asked for the 4-channel but as I discovered it is not available for Antenna.

    Can I test the hard disk in an enclosure and hook to computer - I don't have esata ports - usb and a firewire (I believe). I could mess with the internal hard drives (I've got 2) but that can be a pain with tight connectors and power cables in there. If I place the drives in (Win Vista 64, Home Premium), what am I looking for - what is its format? Maybe I could add board/connector for esata external?

    I will also examine the power supply.
     
  19. jmbach

    jmbach der Neuerer

    1,552
    9
    Jan 1, 2009
    You can pop the drives in an external enclosure or even better a dock. Then run the manufacturer diagnostic program on the drive being careful in choosing only non destructive tests.
     
  20. jmbach

    jmbach der Neuerer

    1,552
    9
    Jan 1, 2009
    Download the diagnostic program from the manufacturer site. It will run under Windows. If it is reassigning any sectors it needs to be replaced even if the SMART passes.
     

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