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Series 2 Stuck on Welcome Screen - Fix

Discussion in 'TiVo Help Center' started by cglenn42, Apr 15, 2012.

  1. cglenn42

    cglenn42 New Member

    Jun 22, 2011
    I started a new tread because the last one was in 2008!

    After a 2 second power surge my Tivo was then stuck :eek: on the
    "Welcome, Powering Up" screen for over 1/2 hour.

    This is how I fixed the problem. WARNING - be sure you follow these steps or you will end up reformatting :eek: your Drive.

    (1) Unplug the TIVO power cord

    WARNING - be sure you perform step (1) before going to step (2) or you will end up reformatting :eek: your Drive.

    (2) On the right side front of the TIVO is the 'Format' button
    Hold the button in for about 30 seconds

    (3) Let go of the button and plug the TIVO power cord back in

    These steps drained the power from my TIVO

    After a few minutes I was back watching my :) TIVO :) programs
  2. ThAbtO

    ThAbtO TiVoholic by the bay

    Apr 6, 2000
    Are you sure its a Series 2? because they do not have a FORMAT button on the front.
  3. steve614

    steve614 what ru lookin at?

    May 1, 2006
    As said above, the Series 2 Tivos do not have a format button.
    The TivoHD has a format button on the front to the right side, but that button doesn't do what you think it does.
    All it does is change the output resolution of the video.

    Most likely, just the act of rebooting your Tivo fixed it.
  4. Arcady

    Arcady Stargate Fan

    Oct 14, 2004
    Is this post supposed to be a joke? April fools day was April 1st.
  5. unitron

    unitron Active Member

    Apr 28, 2006
    Do you perhaps have a replacement hard drive in that TiVo? A Western Digital Caviar Green, perchance? The one that has a problem with soft re-boots if you haven't disabled Intellipark on the drive before installing it in the TiVo?

    If you want to drain the power from the TiVo, unplug the power cord from the wall socket and short the 2 prongs together, being absolutely certain you are not still in contact with the house's electrical system in any way.

    This will drain off any charge on the capacitor(s) on the input side of the power supply.

    (It's also quite unneccessary)

    The motherboard and hard drive will have drained any charge off of the caps on the output side of the power supply.

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