Hi! My baby SVR-2000 has been chugging along for 7 years now. Had to go to an external modem two years ago. Been having the same problem as everyone else for the last few weeks. This morning same routine try a manal download and after about 5 times or so it goes to loading data! Finally! A previous poster had a comment that checks with what I saw, tivo keeps the update during a partial download process. I also disabled call waiting and manually disconnected the phone line and waited two minutes. Won't worry about it again until next week. Good luck with your old series 1, keep on trying it might work!