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Season# & Episode#s Missing from HDUI

Discussion in 'TiVo Premiere DVRs' started by CoxInPHX, Jan 26, 2013.

  1. davezatz

    davezatz Funkadelic

    4,590
    3
    Apr 18, 2002
    Northern...
    I noticed maybe 1/3rd of American Horror Story S2 episode numbers missing from my recordings when viewed via the app the other day. Can't remember it was iPad, iPhone, or Kindle Fire HD tho.
     
  2. Bierboy

    Bierboy Seasoned gas passer

    12,385
    6
    Jun 12, 2004
    Quad Sillies
    I just sent a PM to TiVo Kaitlyn with my info. The more, the merrier...
     
  3. CoxInPHX

    CoxInPHX COX Communications

    2,357
    6
    Jan 14, 2011
    Phoenix, AZ
    Pics of missing Season/Episode numbers

    [​IMG]

    [​IMG]

    [​IMG]
     

    Attached Files:

  4. rainwater

    rainwater Active Member

    7,061
    1
    Sep 21, 2004
    It should be resolved in 48 hours according to Margret.
     
  5. Bierboy

    Bierboy Seasoned gas passer

    12,385
    6
    Jun 12, 2004
    Quad Sillies
    Here's her exact Twitter statement -- "It is a data issue I expect to be resolved within 48 hours or so. (Thanks for letting me know about it.)"
     
  6. moyekj

    moyekj Well-Known Member

    11,261
    76
    Jan 23, 2006
    Mission...
    Excellent, thanks for bugging her about it everyone.
     
  7. mattack

    mattack Active Member

    20,809
    12
    Apr 9, 2001
    sunnyvale
    Well, like I said *I SEE IT ON SOME PAGES BUT NOT OTHERS*.
     
  8. lpwcomp

    lpwcomp Well-Known Member

    8,273
    38
    May 6, 2002
    John's...
    IN my best Penny voice ( which admittedly isn't very good), "Why are you yelling at me?":(

    As I said if it is there at all for an episode, it will appear everywhere that it is supposed to. I suppose, if you haven't yet been updated to 20.2.2. that this is one of the bugs that was fixed by 20.2.2.1.
     
  9. sharkster

    sharkster Well-Known Member

    4,611
    268
    Jul 3, 2004
    NV
    Same thing here. Since that last update, a short while back, I'm having a myriad of weird occurrences, this among them.

    As a consequence of this particular problem (near as I can tell anyway), it's picking up a lot of rerun episodes on certain programs on certain channels. I finally had to delete some SPs for shows currently on hiatus because I was getting tired of having to go through my 'To Do' list every few days to delete MANY inappropriately scheduled shows.
     
  10. Bierboy

    Bierboy Seasoned gas passer

    12,385
    6
    Jun 12, 2004
    Quad Sillies
    :eek:
     
  11. lpwcomp

    lpwcomp Well-Known Member

    8,273
    38
    May 6, 2002
    John's...
    The problem appears to have been fixed. At least on the Premiere at which I am looking.
     
  12. moyekj

    moyekj Well-Known Member

    11,261
    76
    Jan 23, 2006
    Mission...
    Yes! I just checked ToDo lists using kmttg and now I'm getting episode #s for everything again. Just a few hours ago that wasn't the case.
    I also see that episodic shows in My Shows that recorded last few days when data wasn't available now show the episode information as well, so it's now very obvious that HDUI grabs the information via internet rather than just the local TiVo database. I always suspected that was the case but now this seems to confirm it.
     
  13. CoxInPHX

    CoxInPHX COX Communications

    2,357
    6
    Jan 14, 2011
    Phoenix, AZ
    I'm still not seeing them, Will try a network connection and see what happens.

    They do appear in the To Do List now but nowhere else. Last time I had this happened to me, (between 20.2.2 and 20.2.2.1) I had to do a Clear Program Info & To Do List to get them back.
     
  14. lpwcomp

    lpwcomp Well-Known Member

    8,273
    38
    May 6, 2002
    John's...
    For me, while it is there in the guide and anything I recorded tonight, it is still missing for things I recorded during "The Troubles".

    Edit: I wrote too soon. While it is still not there below the graphic when you highlight an entry for a show recorded 01/21-01/29, it is there at top when you select the show and in the info.
     
  15. CoxInPHX

    CoxInPHX COX Communications

    2,357
    6
    Jan 14, 2011
    Phoenix, AZ
    Network connection finely completed and everything is now back as of today. :)
     
  16. tonestert

    tonestert Member

    137
    0
    Nov 15, 2007
    Charlottesvi...
    So you are now seeing the season and episodes info now after network connection ? I'm still not seeing them as of last night.
    What is a network connection ? Did you go through the guided setup again ?
     
  17. Rob Helmerichs

    Rob Helmerichs I am Groot! TCF Club

    38,881
    330
    Oct 17, 2000
    Minneapolis
    That's the "daily call."
     
  18. moyekj

    moyekj Well-Known Member

    11,261
    76
    Jan 23, 2006
    Mission...
    For existing recordings that recorded during the outage you will need to push into program details of an individual show to see episode information (shown in yellow below the thumbnails at top of screen).
     
  19. CoxInPHX

    CoxInPHX COX Communications

    2,357
    6
    Jan 14, 2011
    Phoenix, AZ
    Yes

    TiVo Central > Settings > Network > Connect to the TiVo Service now
     

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