Discussing this issue with you is the same as banging my head against the wall and then sticking it in a 550 degree oven. With that said: Let the cable companies follow the path you think is the righteous one, and most of us that have the option will end up with FIOS or AT&T's offering. A friend of mine just had a FIOS installation this weekend. He is saving money, has faster internet with lower latency, and receives all of his channels on his CC S3. It may take 15 years, but unless the cable companies wise up, and start becoming customer centric, they will lose a lot of customers. I was always under the impression that companies offering a product or service that another company also offered, were the ones that were at the "mercy" of the customer. Did someone change this rule, and I missed the memo? Rarely is it the case that, and I quote your words, "Other customers are in competition with each other for the affection of the cable and satellite companies." This is only the case when an alternative service is not available. Many of us have no other options, and are at the mercy of the cable company. This is why they are considered by many as monopolies. Unfortunately, for some unknown reason, you refuse to admit that. It's time to break up the monopolies, and I can't wait until Verizon and AT&T have the infrastructure in place to do it. Someone mentioned that Time Warner was charging $40.00 per month for phone service. Are they out of their minds? In the areas that I know of where FIOS is available, the cable company charges $14.99 for unlimited phone service. Now that's competition, and what we all should be hoping to see. For the record, I am very happy with my cable company, and I have no axe to grind with them.