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SDV FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bdraw, Jul 3, 2007.

  1. Apr 2, 2010 #2321 of 2401
    thewebgal

    thewebgal MacAphile AV geek

    375
    1
    Aug 10, 2007
    DC 'burbs
    I have COX Fairfax and TIVOHD with 2 cable cards.
    I've also had the CISCO SDV adapter for about a year and a half.
    I regularly see it drop authorization or something - the green light starts flashing and I can't watch BBC America and Top Gear - one of my SDV channels. It was working yesterday, but tonight when I wanted to watch Jonathan Ross with Goldfrapp on BBCA - its blinking and just gives me a grey screen on that channel. Totally useless!

    I've found sometimes I can go through and cycle power, unhook and reconnect the USB connector, and dink with it a bit and sometimes it will lock up for me a few moments later, and the SDV channels come through. Sometimes. But not tonight.
    The few times I called and had the cable guy come out, and shows me a good picture on his box and acts like its the TIVOs fault - what can I say, I don't know what is at fault. I don't really care - I'm paying for TV I can't watch and I shouldn't need 3 gadgets from different vendors to interact just so I can watch TV.
    But I'm really tired of having to play with this mess once a week or so to get those "extra" channels that I've been paying for all along that they put on SDV service and made it more difficult for me to rely on TIVO catching them in Season pass so I can watch them when I get a chance.

    If I rip this COX cable all out, does FIOS and the TIVO work any better?
    Because all I really care about is that it works when I want to watch the shows I am paying for, and this current rube goldberg mess isn't reliable and doesn't cut it.
     
  2. Apr 2, 2010 #2322 of 2401
    moyekj

    moyekj Well-Known Member

    11,150
    33
    Jan 23, 2006
    Mission...
    If you have the option of FIOS over Cox then run, don't walk to make the switch! You will get better picture quality, probably more HD channels, no TAs to mess with and no CCI issues to deal with and faster internet to boot. No brainer IMO.
     
  3. Apr 3, 2010 #2323 of 2401
    JimWall

    JimWall New Member

    92
    0
    Oct 19, 2002
    The TA's are a pain but support here is getting better.
    I seem to have trouble with 1 of 3 about once a month.
    2nd last time 2 went out at exactly the same time. Which leads to the theory they need reauthorization once a month to keep working.
    So far I have not needed a truck roll. I have said no and called back next day where a different csr got it working.
    Last time one went out the CSR admitted she had no experience but could not get ahold of a supervisor. She found the current procedures and got it working!!! It appears in this area the support docs are getting better. They used to have 2 hits to send and the new CSR said they now have something like 7 different hits to send. One that works leaves it with no green light and then I press the button in front and it works.
    Also be patient. It TA takes 4 to 5 minutes to reboot and initialize. Check the tuning adapter diagnostics on TIVO while waiting. TWC CSRs cannot see this info. One first screen go to the "Next Page" then "Tuning Resolver" page which indicates it is Authorized. If not and if page 2 of "Network and Tuning status" has an RF Network IP then time for CSR to send another hit.
     
  4. Apr 5, 2010 #2324 of 2401
  5. Apr 6, 2010 #2325 of 2401
    denialmark

    denialmark New Member

    4
    0
    Apr 6, 2010
    SDV is a file extension associated with Semicolon Divided Values files. Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair SDV file extension association errors.
     
  6. IsItLive

    IsItLive New Member

    21
    0
    Apr 3, 2007
    NYC
    Thought I'd be free of the problems of SDV, but alas, got a letter today from Time Warner telling me I can pick up a tuning adapter free of charge starting on June 7th. Hope I don't have any problems with it.
     
  7. svakaskutla

    svakaskutla New Member

    17
    0
    Oct 11, 2002
    I got that letter as well, it worries me a bit that you have to "present the CableCARD .." in person to pick up the adapter (!) I thought those should never be removed, does this mean that I will have to run the whole set-up process again???? And if so, why wouldn't TWC give me the cards to begin with (I suffered a great deal during their installation process)...?
    Any thoughts on this?
     
  8. mikeyts

    mikeyts Stream Warrior

    2,390
    2
    Jul 10, 2004
    San Diego,...
    I've taken the CableCARDs out of my S3 while on the phone with a TiVo CSR trying to diagnose a problem (or possibly a cable CSR while trying to diagnose a problem with a Tuning Adapter) and they continued to work when we were done.

    Both TiVo and the CableCARD(s) should remember the information which paired them. Otherwise the relationship wouldn't survive the TiVo being unplugged.
     
  9. cgsussman

    cgsussman New Member

    12
    0
    Mar 1, 2010
    You don't need to present the cable card. You present the card only if your DVR (or other device) is NOT compatible with the TA, at which point they'll swap your card for a regular cable box. Since your Tivo is compatible, you just need to go pick up the TA.
     
  10. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    Also, shutting down the device, removing the CableCARD, and then reinserting it before powering-up the device again (handling with appropriate care, of course), almost surely could not have any impact whatsoever on the pairing.
     
  11. dlfl

    dlfl Cranky old novice

    7,004
    19
    Jul 6, 2006
    Near...
    **This thread** concerns exactly this problem being experienced by many in TWC SW Ohio. Some interesting info and experiences are being accumulated there, including how you can read the "Sub Expires" date from your TA diagnostics screens, which is when you will get *8 blinks".
     
  12. yetis

    yetis New Member

    1
    0
    Jun 13, 2010
    I looked through several of the pages, but couldn't find an answer. Do I need one SDV cable adapter per device? I have all my cables distributed from one source in my media rooms. Thus, can I just use the adapter at the source and distribute the signal after my adapter? How important is the USB connection?

    Thank You
     
  13. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    Each adapter connects to a specific TiVo via USB connection.
     
  14. timstack8969

    timstack8969 Member

    461
    0
    May 14, 2004
    There 's been alot talk this week about comcast using Switched Digital Video (SDV) again. I am currently using my TIVO Premiere in the Cherry Hill-Comcast of Garden State system. Does anyone know if comcast will be using SDV on this comcast system soon?
     
  15. morac

    morac Cat God

    8,959
    23
    Mar 14, 2003
    NJ
    I thought SDV was already being used there. Cherry Hill is supposed to be a test area. Oh and you have my condolences as I've heard that's one of the Comcast systems with the least amount of HD channels.
     
  16. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    Comcast has made it clear that SDV is the future for their further HD expansion.

    I'd rather service providers stick with the number of HD channels that they offer now, but it isn't up to me.
     
  17. nrnoble

    nrnoble Member

    248
    0
    Aug 25, 2004
    I read the OP in this thread, it has not been updated to include any info about the Premier TiVo. Does the Premier also require a external SDV box?
     
  18. SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    Yes, TA is required.
     
  19. bdraw

    bdraw Member

    465
    4
    Aug 1, 2004
    Tampa, FL
    I update the main post and made a few other changes to the future of TAs as well as removed the out dated section listing which areas use SDV.
     
  20. Jul 1, 2010 #2340 of 2401
    atroy

    atroy New Member

    12
    0
    Jul 1, 2010
    Bergen...
    About to get an adapter on Friday. Any word on how they're functioning for TW customers in North Jersey or NYC?
     

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